Mazda of Roswell

Purchase success Made a purchase last week, and was pleased how the transaction went. I was treated fairly and professionally. I would recommend this dealership to oth Made a purchase last week, and was pleased how the transaction went. I was treated fairly and professionally. I would recommend this dealership to others. More

Mr&Mrs Switzer It was a pleasant visit to this dealership. Me And my husband do not live close but we decided to come here because of the prompt email responses from It was a pleasant visit to this dealership. Me And my husband do not live close but we decided to come here because of the prompt email responses from Destiny. We visited here on 7/25 and looked over the car and test drove it. Everything was fine. We were then told after waiting for the banks approval that I would need a cosigner which I did not want. So we left the dealership. Destiny called us and told us that Nate spoked to his manager Tony and we should come back. We arrived and got a wonderful offer. Signed the papers and got our car! Whenever my husband is in the market for a new car, this is definitely our first stop! Thanks Mazda of Roswell!! More

Bait and Switch, liars, typical car salesman trickery I emailed around to several dealerships prior to selecting Mazda of Roswell based on the price that I received from Aaron via email. When I arrived a I emailed around to several dealerships prior to selecting Mazda of Roswell based on the price that I received from Aaron via email. When I arrived at the dealership they switched the model that was negotiated for a model year older vehicle, When I pointed this out, they refused to honor the deal and engaged in typical car salesman trickery. I'd even go so far as to say that while I was there my iphone's ip address was kicked off the wi-fi as I initially had no trouble showing my emails to the salesman on my phone confirming what was emailed to me along with other offers from additional dealers for the same price, however, after there was an issue, my cell phone would no longer access the internet. I obviously can't confirm this, but I don't doubt they had something to do with it. I would avoid this dealership at all cost, unless of course, you are willing to get beaten up by the salesman and overpay for a vehicle. More

The worst thing a dealer has ever done to me Was in the day prior for the vehicle I drove 5 hrs to see . The next morning I was pre approved first thing , on the phone 3 way with the bank and was Was in the day prior for the vehicle I drove 5 hrs to see . The next morning I was pre approved first thing , on the phone 3 way with the bank and was the car is mine. I then called one last time before leaving out thank god I did before driving hours I had. 3 pm appointment and had hours to drive which they knew but was answer by the words the car has been sold and hung up on. Even the bank said that was the worst customer service. I am a military servicemen and serve this country currently and can't believe what's happening to this country in which we fight for, please seek another dealership for this could happen to you. More

Great place, great people I had a great experience at Mazda of Roswell. My boyfriend who was recently paralyzed was looking for used cars and ended up getting in over his head I had a great experience at Mazda of Roswell. My boyfriend who was recently paralyzed was looking for used cars and ended up getting in over his head and offering to buy a car off of impulse (which was not a mazda). Our sales man (Nate) was amazing and we were convinced we were doing the right thing. After sleeping on it, he realized he wasn't ready for a car like that and instantly starting to regret signing for it. We went back in the next morning ready to beg...not only did they allow us to change our mind, they gave us our deposit back for the car. Knowing that they don't ever do stuff like this, we know how much they really looked after us, from beginning to end. When we are ready to seriously look for a car, Mazda of Roswell will definitely be the first stop we make. Truly great, stand up people! More

Great experience for first-time buyer Mazda of Roswell was recommended to me by a friend, and because of the great experience I had, I have already recommended it to others. What I really Mazda of Roswell was recommended to me by a friend, and because of the great experience I had, I have already recommended it to others. What I really appreciated about Mazda of Roswell was the fact that they didn't try to manipulate or push me. As a first-time buyer, I was wary of the stereotypical car salesman approach but was pleasantly surprised by how different Mazda of Roswell was. Working with Jackie Jabbary was a pleasure. She was very considerate and seemed to really want to make sure that all my needs were met. She was patient and didn't try to pressure me, which I really appreciated. Also, she was great about answering all of my questions and walking me through the entire process. My only suggestion for improvement is making the internet pricing on the mobile site more clear. When I first viewed my car on Mazda of Roswell's mobile site, it listed the internet price which was significantly lower than the MSRP. However, when I arrived at the dealership, they said that the internet price was only valid if you qualified for certain rebates--a detail that wasn't explained on the mobile site. Going back to the mobile site, I saw that a different page (once you clicked through) mentioned that the internet price was "as low as" what was listed. Because the "as low as" part wasn't mentioned on the initial page, I felt that it was misleading. Overall, I highly recommend Mazda of Roswell and was very pleased with my experience! More

Deception Purposely withheld that the vehicle had an active internet ad price of 23,500.00. I paid 25,623.92 even though I had asked about any deals or incent Purposely withheld that the vehicle had an active internet ad price of 23,500.00. I paid 25,623.92 even though I had asked about any deals or incentives before we sat down. Extremely un-ethical. Yesterday I received an email from Ed Burgess. At the time I had no idea who he was. I'm still not positively sure who he is. His e-mail sounded like it was from the night watchman. More

Refreshing, Kind, Honest, Quick This was my second visit to Roswell Mazda Service. On both occasions, I was greeted with a smile and professionalism and amazing service! Everything w This was my second visit to Roswell Mazda Service. On both occasions, I was greeted with a smile and professionalism and amazing service! Everything was explained to me up front... and there were no surprises. Brandon and Jonathon went out of their way to make me feel at ease about what my car needed, why, how much it would cost and how long it would take. Then they went beyond the call of duty and shared some great service numbers for roadside assistance and bluetooth assistance since this is a brand new car for me. I don't remember the mechanics name, but he even talked to me and explained the process and what the best route for me to take in servicing my car. I just felt that they genuinely cared for me, my car and my satisfaction. Refreshing! Even though they are not the closest dealer to me.... they have me for life! Sincerely, Ann Williams More

Very Pleased All Around My wife&I had searched several weeks on a new car finally settling on a 14 Camry SE Sport. We live in Tallahassee,Fl but went with a dealer in Atl due My wife&I had searched several weeks on a new car finally settling on a 14 Camry SE Sport. We live in Tallahassee,Fl but went with a dealer in Atl due to pricing so I booked a one way flight a week out to pick up the car. I had some time to search for a option I might have missed so I looked at the 14 Mazda 6 Touring w/t the options and color desired and found it at Mazda of Roswell. I contacted the dealership and Aaron Gillison Jr called me to discuss my options immediately after I sent in the internet sales inquiry. I went over the deal w/t the Camry and he immediately started praising the attributes of the 6 Touring vs the Camry from top to bottom. I was very impressed w/t his knowledge as well as his belief in the Mazda brand. I told him price was also a factor and in true Aaron form he again broke down the features I was getting for the money besting the Camry in every area. I was now leaning heavily toward the 6 and gave him a final payment I would do and guess what in again true Aaron form he went to his upper mgmt. and got to the payment. I flew in yesterday late afternoon and was picked up by Keith Thomas the Sales Mgr as I found out Aaron was off for the evening but he set up the pickup w/t Keith and made sure through text msg that I was picked up and made it in safely. I was also impressed w/t Keith as he took very good care of me making sure all questions were answered and that I was satisfied w/t the 6 after a brief test drive. I signed paperwork and off I went in my BEAUTIFUL 14 Mazda 6 Touring in Liquid Silver the perfect color for this car. I text Aaron on my way home last night to thank him for all he had done he was very kind and we had a nice text correspondence on my way out of Atl late last night. He text me this morning to make sure I got home safely which meant more than he will ever know. I have dealt with many sales reps over the past 25 yrs of buying cars and Aaron is without a doubt in the top three as I don't put them in order in that top tier. I will be sending him friends and family on their car needs as I know he will treat them as he treated me like family. I would highly encourage you to let Aaron work on your behalf on any vehicle needs you might have as I will give him the first crack at our future automobile needs going forward. More