Ocean Mazda Roswell

Communication with Nick is okay. I think he honestly tries but his hands are tied to the techs. Timeline for repair is DISGUSTINGLY long. You think you’ll get your car diagnosed co I think he honestly tries but his hands are tied to the techs. Timeline for repair is DISGUSTINGLY long. You think you’ll get your car diagnosed correctly in a timely fashion? Go somewhere else. Car came in for noise from A/C vent, the car sat at dealer for a month and they replaced my rear differential and did a recall. (No idea how this is related but they told me my diff was bad too). Brought back the car for the same noise from the AC blower. Car has been there 30 days with NO answer to my issue besides “tech is trying to figure it out”. How can it take someone 30 days to diag a noise? My car had a new transmission issue diagnosed, ordered, and installed at Mazda Marietta in the time it takes Ocean Mazda to even give me a solution. More

We just purchased a Mazda 3 from Ocean Mazda. Ricky Torres was a topnotch salesman to work with. Knowledgeable, congenial, thorough, good negotiator. Very satisfactory experience. Ricky Torres was a topnotch salesman to work with. Knowledgeable, congenial, thorough, good negotiator. Very satisfactory experience. More

I had a great experience with Ocean Mazda. I've been doing business with Mazda of Roswell for over 20 years, providing great service, friendly sales staff etc. and Oceans continues to carrying I've been doing business with Mazda of Roswell for over 20 years, providing great service, friendly sales staff etc. and Oceans continues to carrying that same torch. Asani Smith, the sales representative, did an outstanding job taking me through the sales process. He was quick to respond to all of questions and needs and made this purchasing process as smooth as possible. JOB WELL DONE BY ASANI AND OCEAN MAZDA!! More

Everyone I worked with at Ocean Mazda was outstanding! Aaron got the ball rolling and offered me a great deal on the perfect vehicle for me. Eli was wonderful and patient as he rode with me on test drives Aaron got the ball rolling and offered me a great deal on the perfect vehicle for me. Eli was wonderful and patient as he rode with me on test drives and answered all my questions. JP helped immensely by closing the deal and explaining everything to me on my new SUV, and Tom couldn’t have been nicer in the finance dept. All in all, a great experience from beginning to end. More

I had a great experience at Ocean Mazda. Everyone was so nice. Our sales associate JP was top notch and answered all my questions. Would definitely recommend. Everyone was so nice. Our sales associate JP was top notch and answered all my questions. Would definitely recommend. More

My mom and I both had the pleasure of working with JP. He streamlined the process for both of us and made things as easy as possible. Him and Louie both made everything super easy. It was my first time b He streamlined the process for both of us and made things as easy as possible. Him and Louie both made everything super easy. It was my first time buying a car, so they explained what everything meant while we went along. JP also made great conversation while we waited on paperwork etc. He is great and I would go back to him if I had to get another! More

Pure pleasure in dealing with Aaron. This is our second purchase from.Ocean and we are about to make a 3rd. Heads and shoulders above any dealership I've ever purchased a vehicle at. This is our second purchase from.Ocean and we are about to make a 3rd. Heads and shoulders above any dealership I've ever purchased a vehicle at. Flexible, professional, and courteous. Our salesperson is Juan Navarro. He is first class all the way and pure class. More

Our experience so far has been very disappointing. We’re hoping that a different manager can step in to help resolve a serious issue related to a recent sale. We’re currently waiting for a response an We’re hoping that a different manager can step in to help resolve a serious issue related to a recent sale. We’re currently waiting for a response and look forward to hearing from someone soon. More

I am actually quite disappointed in Ocean Mazda and the sales associate and the sales manager. I am a single mother and a teacher in Forsyth County. I decided to drive down to Roswell to see about this rea sales associate and the sales manager. I am a single mother and a teacher in Forsyth County. I decided to drive down to Roswell to see about this really good deal after talking with one of their people for over a week. When I got there, I was told that that person that I’ve been talking to you isn’t really meeting me as scheduled. It would be someone else. So I went with this new sales associate. He gave me a wonderful price on a really pretty red CX five I was very excited. While test driving, he quoted the price of $35,000. Period we said that that’s a great deal. I said I want it. We worked on my trade and got the final out the price door at $34,000. Then the sales rep told me that he didn’t know this, but that was the dealer car and it actually had 5100 miles on it. He had mentioned earlier that they can have cars transferred in if I want a specific one so I asked if he could do that since this one had been a dealer car. He said sure let me go ask he came back and said that the car was actually going to be 38,000 walk out the door. I was confused and said I had already signed the paper and so had the manager and could he please have that manager come over and talk to me. This sales manager came over and said yes we made a mistake. He had already signed the deal but refused to honor it and that was that and so now I do not have the card that I was so excited about because they made a mistake and wouldn’t do anything to honor it. More

Found the best price here, and Mr. Thomas and Mr. Edward's were top notch gentlemen in sales, as was Louis Safdie who did a wonderful job securing financing, rebates and extended warra Thomas and Mr. Edward's were top notch gentlemen in sales, as was Louis Safdie who did a wonderful job securing financing, rebates and extended warranties! More