Mazda of Roswell

Excellent Service I just bought a new Mazda CX5 from Mazda of Roswell and it was the best car buying experience of my life. All the upfront leg work was done over the p I just bought a new Mazda CX5 from Mazda of Roswell and it was the best car buying experience of my life. All the upfront leg work was done over the phone as I live 300 miles away. They didn't give up until they found the exact car in the color I wanted which is something my local Mazda dealership could not do. They kept in constant contact with me for the nine days from beginning to end and when I reached Atlanta all the paperwork was ready. I loved working with them and I love my car. I would recommend Mazda of Roswell to everyone!!!! More

The service dept. placed us in danger of being in a wreck Regarding the service department at Mazda of Roswell, located at 11185 Alpharetta Highway, Roswell, GA 30076. After my wife went sliding through a Regarding the service department at Mazda of Roswell, located at 11185 Alpharetta Highway, Roswell, GA 30076. After my wife went sliding through an intersection due to a brake failure, we had to have our 2012 Mazda CX-9 towed to the dealership. Brandon Young informed us that this was due to a brake booster failure, a problem from the manufacturer that luckily, as of late Jun 2015, has not killed anyone. Brandon was nice enough and the repairs were completed within a reasonable time. We picked up our vehicle early Friday, but by late afternoon Friday, we began to notice some problems. Firstly, a light on the dashboard informed me that the traction control system (TCS) was turned off, and pressing the button would not reset it. Then, we found that the cruise control would not work, the auto power windows did not work, and lastly, to my horror, the brake lights were not working. I could have been pulled over and ticketed, or even worse been on the receiving end of a rear-end-collision. The level of incompetence at this dealership is unacceptable, this was not the first time we had to return to this service department because they had "forgotten" something. Another manufacturer failure in the AWD transfer case required replacement last year, and we had to return to the dealership after that repair as well because they had forgotten something. This vehicle currently only has ~54,000 miles on it, and was "supposedly" certified pre-owned when we bought it from this dealership one year ago. I will not return to Roswell Mazda, nor will I purchase a Mazda again once this vehicle is gone. More

Excellent overall experience at Mazda of Roswell My daughter and I had an exceptionally positive experience at the Roswell Mazda dealership, from beginning to the decision to choose a car. Each pers My daughter and I had an exceptionally positive experience at the Roswell Mazda dealership, from beginning to the decision to choose a car. Each person with whom we encountered during our visits was professional, highly personable and extremely responsive. From our first contact to the manager of the dealership, we were treated with immense respect and attentiveness to our needs. We highly recommend this dealership for all of the reasons, including the fact that the Mazdas are excellent cars. More

Stay away i called this dealership and told them about the offer I had on the table and asked if they could beat it. They said they could come well under. I ma i called this dealership and told them about the offer I had on the table and asked if they could beat it. They said they could come well under. I made sure I told them the price 3 times, it was an hour drive for me so I wanted to be sure. The offer sheet came out and they were 1,700 more than the current offer. So obviously I was upset and want to let everyone know to stay clear of this dealership. They were the highest price off the 4 I dealt with for the same exact car. More

1st time Mazda owner I had the pleasure of working with sales associate Aaron Gillison. Aaron was informative, helpful and understanding to the type of car I was looking I had the pleasure of working with sales associate Aaron Gillison. Aaron was informative, helpful and understanding to the type of car I was looking for. Granted, I am a female who knows little about cars, this was my 1st time buying a car in my name, and was literally going in clueless. However, Aaron took his time in figuring out what kind of car will suit me best. Kudos to Aaron for being so patient with me! Thanks to Aaron, I am now a proud owner of a Mazda CX-5, that I now have the pleasure of calling Zoey ;) More