Mazda of Roswell

A different kind of dealership!! I can't say enough about this dealership. There is NOT a person I have worked with that was rude, uninterested and pushy. I have just traded my 14 I can't say enough about this dealership. There is NOT a person I have worked with that was rude, uninterested and pushy. I have just traded my 14 CX5 for a 16 CX5 - from Aaron and Anthony!! Aaron is a walking encyclopedia of anything Mazda and Anthony insured that I was comfortable with the car, as much as one can, expedited my deal and helped me 'switch' cars. I don't say this lightly - I hate buying cars and all of the BS that goes with it. I have never felt that way working with Roswell Mazda. I live in Snellville and drive a LONG way to work specifically with Roswell Mazda. I bring my car back for service because those in service make me feel important and respect my time. Have never spent more than an hour while my car is serviced. This is a 'different' dealership. More

Love Love Mazda of Roswell I was pleasantly surprised by the wonderful service at Mazda of Roswell. Rachel initially contacted me and she was very professional and personable. I was pleasantly surprised by the wonderful service at Mazda of Roswell. Rachel initially contacted me and she was very professional and personable. She made me want to come in a buy a car. As a customer service manager for year, I value great customer service and Rachel was top notch! My salesman Jeff was also very professional and did a great job. He took his time with me (I was very indecisive) and he made me and my family a very happy customer. I would definitely recommend this company to my family and friends who are looking to purchase a new or used vehicle. As a matter of fact, I already have. Thank you Rachel & Jeff...You guys ROCK!!!! More

Mazda RX-8 oil leak resolved I noticed oil on my garage floor soon after an oil change service at another service ctr. I took the car back to them and they were unable to locate I noticed oil on my garage floor soon after an oil change service at another service ctr. I took the car back to them and they were unable to locate the source of the leak. The service ctr recommended I take my car to a Maxda dealership- I chose Maxda of Roswell. Initially it was not apparent where he oil was coming from. I authorized that the top section if the engine be removed to allow greater visibility to the area in question. The EX-8 has an overflow tube and if oil is put into the engine too fast some may spill out. This is what happened in my situation. Thanks to the service consultants Rick and Patricia-so glad it wasn't something major. More

Wonderful Experience My husband and I just bought a car and our experience at Mazda of Roswell was amazing. Greg was our salesman and Anthony came in to help at the end. G My husband and I just bought a car and our experience at Mazda of Roswell was amazing. Greg was our salesman and Anthony came in to help at the end. Greg was amazing from start to finish. He was so nice and we felt that he really cared about our needs. We felt that he wanted to provide us with the best service possible and he succeeded. The entire staff was very nice and welcoming and we did not feel that we were just another sale. I would recommend Mazda of Roswell and Greg to anyone looking for a car. More

Very nice and fast Came for my first oil change and tire rotation since I purchased my car. Got me in on scheduled time and told me it would be an hour. It was. I loved Came for my first oil change and tire rotation since I purchased my car. Got me in on scheduled time and told me it would be an hour. It was. I loved it. I would like to see better coffee and maybe real creamer to make the waiting area up to date. More

Took advantage of Just recently I bought a 2007 Mercedez Benz from this company. When I test drove the vehicle I noticed a loud sound, I told the sales agent about he s Just recently I bought a 2007 Mercedez Benz from this company. When I test drove the vehicle I noticed a loud sound, I told the sales agent about he stated that it was the engine. And due to it being the big body car it's going to be loud. I told him that doesn't sound right to me. (I have never had a Mercedez before so I'm thinking he is telling the truth). So I came back the next day got the car and and drove it for 5 days and noticed that the fan was coming on way too much. I called the dealership and the sales man told me to come In on Monday to have the vehicle looked at. On Monday I took my vehicle to a Mercedes auto repair shop and they looked at the vehicle and noticed that the vehicle fluids were mixed together. I took the vehicle to Mazda of Roswell like the salesman requested and told them what the other shop told me and even showed them the slime. They took the vehicle to have it looked at. I called Mazda several times to see who mixed the fluids in the car no one knew, they don't keep records of it. I asked them to pay for the filtering of the fluids they said no it's too much. They even ran my card early, when they gave me 3 weeks to get the rest of down deposite in. Out of all the people I talked to Will Gardner was the only person willing to help me. He tried his best to do what he could. I WILL NEVER BUY A CAR FROM THEM AGAIN More

Great experience !!!!!!! Again!!!!! So. I decided to take a look at the new MX-5. 2016. I purchased from Anthony a year ago and new that I would again receive great service. Well I did. So. I decided to take a look at the new MX-5. 2016. I purchased from Anthony a year ago and new that I would again receive great service. Well I did. Anthony is a great person to work with if you are considering purchasing. He is very knowledgeable and fun to work with. He obviously has the respect of all the mangers who, as a team, have made me feel like I am part of the Mazda of Roswell family. From the receptionist to Finance to the Internet manager and more, I experienced great service. I have always felt a sense that this dealership is more concerned about answering and addressing my questions and concerns, than in pushing me to buy. I have now experienced that " after the sale " customer service from the same team. Yes! Not just great service from the service department, (who are awesome buy the way), but from all of the team. I received rides to and from my job with the lot attendants. Josh made the ride pleasant and personal. We talked about his personal car and just general conversation. I purchased used before and this purchase was new. Both great. Ed, the GM, and his team have figured it out. Treat people the way you want to be treated. Thank you guys, The bald guy More