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Mazda of Palm Beach - Service Center

North Palm Beach, FL

4.5
150 Reviews

150 Reviews of Mazda of Palm Beach - Service Center

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July 13, 2019

Me car bump in road I bought a car week again and noticed something wrong with tire Phil and Ben hands down have gone above and beyond to make me happy and safe. I highly More

by Gigibear
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Cekovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Schleede
Jul 18, 2019 -

Mazda of Palm Beach responded

Thank you so much for the feedback. Listen we try our best everyday to assure no issues whatsoever but sometimes they happen anyways. We will always do the right thing and take care of our customers. Customer service is the culture of our store and you can just feel in the moment you walk in.

June 24, 2019

Another GREAT experience with Phil Schleede Cannot say enough great things about Phil Schleede! I purchased a car from him recently and went back in for the car's first service (which is complim More

by Happy Porsche owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Schleede
Jul 09, 2019 -

Mazda of Palm Beach responded

Thank you so much for the feedback and congratulation on the new ride !! Please make sure to service with us ! We service all makes and models and have Master Techs from over 15 manufacturers here on premise

June 24, 2019

Nagging Sales For the past 4 years I brought my 2014 Mazda 3 to this location for Service. The first, three of those years, 2015 + 2016 + 2017 this location was ti More

by Frankie K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua LaBarre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Gomez, Shawn in Sales, and another who didn't give his name
Jun 25, 2019 -

Mazda of Palm Beach responded

Thank you so much for your feedback ! We will continue to work hard for our customers ! We are quickly becoming the highest awarded Mazda store in South Florida ! We tried to look up your information but both Ray and Josh were not here together for the last 2 months and only someone in the car business would know that information as we never publicized any new ownership . We have been getting other competing dealers writing Fake negative reviews about us. If you would like to reach out to us directly please do so we would like to work it out. dahearn@mazdaofpalmbeach.com

June 21, 2019

No Worries I brought my car in for a 5000 mile service and was completely satisfied from the minute I stepped foot into the dealership until the minute I left. R More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray GOMEZ
Jul 11, 2019 -

Mazda of Palm Beach responded

Thank you so much for the kind words Ken. Ray and the rest of us at Mazda of Palm Beach Appreciate it!

June 07, 2019

Great Service Department The service department at this dealership is excellent. On my most recent visit, Ray Gomez really made the experience wonderful. He made sure to notif More

by Catlin00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gomez
May 26, 2019

Absolutely great experience Each department I worked with were incredibly informative, friendly, and efficient. I went in to service my old car and leased a 2019 instead. I did More

by Happy Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gomez of Service and George McCarty of Finance., Kellie Sheetz
May 27, 2019 -

Mazda of Palm Beach responded

Thank you so much for your feedback ! Congratulations on the new ride !!! Welcome to the Mazda Family

April 11, 2019

BEST Service EVER!! You can't beat the service at Mazda of Palm Beach. They truly go above and beyond. They did some software updates I didn't even know I needed. Plus More

by BCil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gomez
Apr 16, 2019 -

Mazda of Palm Beach responded

That is our Number One Goal !! Customer service and going above and beyond. Thank you so much for the kind feedback. Its because of you that we continue to grow.

April 06, 2019

Ray Gomez was excellent service man Great customer service from Ray Gomez was very friendly and very efficient would recommend highly. He was honest with the pricing and what needed to More

by Earthart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gomez
March 22, 2019

GREAT SERVICE IN THE SERVICE DEPT No waiting; promptly attended to. Listened to what I had to say and made pertinent suggestions. Shuttled me to my place of work; I asked to picked up More

by pbg owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know his name - the shuttle driver, Brian Bailes, Candice Hamilton
Mar 30, 2019 -

Mazda of Palm Beach responded

Thank you so much. We strive to be extremely transparent and customer service is our number 1 goal

March 20, 2019

Amazing Job When I got to the dealership I was kind of lost but this a nice gentleman, Ray Gomez came over to me and ask how can I help you. I told him. He was ve More

by Happygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gomez
Mar 20, 2019 -

Mazda of Palm Beach responded

Thank you so much !! We appreciate your kind words

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