Mazda of Orland Park - Service Center
Orland Park, IL
246 Reviews of Mazda of Orland Park - Service Center
Amazing Service Department I acme in for an oil change and had a question about my remote start. Jorge Reyes was very helpful and answered all of my questions. Any time I have c I acme in for an oil change and had a question about my remote start. Jorge Reyes was very helpful and answered all of my questions. Any time I have come to have service Jorge is courteous and friendly. Very satisfied with CJ Wilson Mazda service. More
Read the small print! Ok lets capture this.. Purchased a brand new Miata was told the first oil change was free. But actually that was within the first 12 months only as it Ok lets capture this.. Purchased a brand new Miata was told the first oil change was free. But actually that was within the first 12 months only as it expires and they punish buyers for not driving their car and you know.. actually loving it. -Read the fine print! Second. It was a $69 oil change that would have been half that at any other facility. Which I thought was high but then when I went to pay it, they even tacked on an additional $1 for topping off the wiper fluid lol so bending us over for a $69 oil change wasn't enough. I mean come on. The carwash they included looked like it was done by someone using their boot as a sponge. Just horrible. The showroom is destroyed from construction so the waiting area is an embarrassment right now. So all in all. I paid more than double of what I should have for the same service. A junky carwash and an hour and a half of my life to do what a better shop would have done in 20 minutes. No, this turned my stomach about pretty much the bait and switch, overpriced service for what a 15 year old could do and a showroom that was more an embarrassment than enticing me to ever come back. More
excellent workmanship, very polite and knowledgeable VERY FRIENDLY, KNOWLEDGABLE, AND DIAGNOSED MY VEHICLE IMMEDIATELY JORGE WAS EXCELLENT ,VERY PATIENT AND ANSWERED ALL MY QUESTIONS. I WOULD DEFINATELY VERY FRIENDLY, KNOWLEDGABLE, AND DIAGNOSED MY VEHICLE IMMEDIATELY JORGE WAS EXCELLENT ,VERY PATIENT AND ANSWERED ALL MY QUESTIONS. I WOULD DEFINATELY BE BACK TO PURCHASE ANOTHER VEHICLE DUE TO MY SERVICE EXPERIENCE. More
Very good experience. I was quite happy with the service. Very courteous service agent. She told me it would be an hour. I had a chance to get a bagel and coffe from the ar I was quite happy with the service. Very courteous service agent. She told me it would be an hour. I had a chance to get a bagel and coffe from the area upstairs. After all was done, it was a half hour to forty minutes. Quite a pledge to experience. More
Great service,real professional Really good service. Really clean area. Professional and friendly service,we were helped in really good timely manner,would most definitely recommend Really good service. Really clean area. Professional and friendly service,we were helped in really good timely manner,would most definitely recommend them to friends and family. More
Airbag Upon receiving the notice of an airbag recall C.J. Wilson Mazda was extremely helpful in explaining the process and ordering the part. They kept me in Upon receiving the notice of an airbag recall C.J. Wilson Mazda was extremely helpful in explaining the process and ordering the part. They kept me informed of the process and let me know when part was ready to be installed. The installation was quick and efficient. They also let me know that I needed a new battery and that it was time to change my brake fluid, both additional services were helpful in keeping me on the road and of a safety concern. Thank you C.J. Wilson Mazda! More
Excellent Service I bought my car from this dealer and I live about 30 minutes away but I am so impressed with the service that I make an appointment when I am in the a I bought my car from this dealer and I live about 30 minutes away but I am so impressed with the service that I make an appointment when I am in the area. They are well organized and very responsive. It is really nice especially when so many other places do not care about service. More
Excedllent service They took care of my recall in a professional and efficient manner. Kept me up to date regarding servicing my vehicle. thank you very much They took care of my recall in a professional and efficient manner. Kept me up to date regarding servicing my vehicle. thank you very much More
Excellent I've had the car two years. Have all my service done at the dealer. Every experience has been a "10". The car is great and the service is by far the b I've had the car two years. Have all my service done at the dealer. Every experience has been a "10". The car is great and the service is by far the best I've ever dealt with. These employees put the old myth of "Don't take it to the dealer" to bed. They should be commended for giving CJ Wilson Mazda a great reputation. Thanks More
Very good ecperience. Everyone was patient, pleasant, knowledgeable, and legitimately concern that I was getting all the questions answered and said that I could call or co Everyone was patient, pleasant, knowledgeable, and legitimately concern that I was getting all the questions answered and said that I could call or come in anytime to ask any thing I wanted to know about the car of the service. More