Mazda of Orland Park - Service Center

Truly a great experience... this dealership This dealership seems to go above and beyond what is necessary, they have a great staff and a great waiting area which you won't stay in very long, bu This dealership seems to go above and beyond what is necessary, they have a great staff and a great waiting area which you won't stay in very long, but it's there for your convenience. More

Service i Was scheduled for an oil change and was told 2 hours and I was out within that time. It was also suggested that I have my tires rotated and have the i Was scheduled for an oil change and was told 2 hours and I was out within that time. It was also suggested that I have my tires rotated and have the air filter changed during this visit More

Heated Seats Rudy communicated to me that Both seat heaters were working and only the Driverseat was when I picked up my car. The same as when I dropped it off. UN Rudy communicated to me that Both seat heaters were working and only the Driverseat was when I picked up my car. The same as when I dropped it off. UNACCEPTABLE! As of today only the Driver Seat is heating, not the passenger seat. I was told that he ordered me 2 new seat heaters. How can that possibly be the case if the passenger seat is not working?? More

Service Consultant I recently brought in my Mazda 6 for service and wanted to let you know that your service advisor Edith Valfre is knowledgeable and very friendly whic I recently brought in my Mazda 6 for service and wanted to let you know that your service advisor Edith Valfre is knowledgeable and very friendly which always makes the experience five stars. Thank You. More

Good service The rep was friendly, kept me updated through out the process. Gave the opportunity to look at the tires of my car to clarify what my concern was and The rep was friendly, kept me updated through out the process. Gave the opportunity to look at the tires of my car to clarify what my concern was and I value that. More

Oil change with last-minute tire rotation I scheduled my appointment for Saturday at 7 AM to ensure I would have the rest of the day because typically oil changes take a while at dealerships, I scheduled my appointment for Saturday at 7 AM to ensure I would have the rest of the day because typically oil changes take a while at dealerships, when I got there I asked them if I could also do my tire rotation if they weren’t too busy . Without hesitation they said that that would not be a problem in my car would be done shortly. They finished in under an hour ! And also had very kind accommodations such as coffee and other refreshments in their comfortable waiting area More

ALWAYS taken care if They ALWAYS go out of their way to take care of your car & you! And offer amenities while you wait. Plus free car washes! I love their service! They ALWAYS go out of their way to take care of your car & you! And offer amenities while you wait. Plus free car washes! I love their service! More

Quick I came in for a oil change was able to schedule my appointment within the week I called. The service job was pretty quick asked them to check a light I came in for a oil change was able to schedule my appointment within the week I called. The service job was pretty quick asked them to check a light that came on my dash and they solved the problem for me. More

Honest and reliable Had my car checked out for possible lower control arm replacement that was already replaced with a recall. They checked it out and replaced it free o Had my car checked out for possible lower control arm replacement that was already replaced with a recall. They checked it out and replaced it free of charge since they completed the recall. The service was completed in a timely fashion and Edith was excellent in explaining everything. I will have all of my service completed here on my CX-9. More

Quick, Comfortable Experience This was the first time I went to CJ Wilson Mazda in Orland Park for my routine oil change and inspection in the four + years I've owned my Mazda 3. T This was the first time I went to CJ Wilson Mazda in Orland Park for my routine oil change and inspection in the four + years I've owned my Mazda 3. This was by far the quickest it's ever taken to get my car serviced (and I went on a Saturday when it's usually the busiest). Also, the waiting room was very comfortable. It had complimentary water, pop, and coffee, along with some snacks. There were also multiple TVs playing. More