Mazda of Orland Park - Service Center

The Experience I Have Had At CJWilson The dealership is not handled by it's service people with any pressure tactics. When you are there for service on your vehicle you are greeted with a The dealership is not handled by it's service people with any pressure tactics. When you are there for service on your vehicle you are greeted with a smile and listened to by the service person. If you are there to buy you are given time to go over all deals that are offered to you. If you are there for service there is an excellent area which is well lite, connection to the internet made easy, and one can set back and relax. Also in this area one can pick from a variety of drinks and pastries to enjoy!!!! Let me also add, your vehicle is washed while you are there for service which is great. Thank You, E. Mills More

Great service, fast repair, sloppy mechanic Visited May 6 to have my airbag inflators replaced under recall in my Mazda 6. Dealer had me set up an appointment, and they did a good job getting my Visited May 6 to have my airbag inflators replaced under recall in my Mazda 6. Dealer had me set up an appointment, and they did a good job getting my car worked on quickly. I was in a bit of a hurry, so to save time the service writer Adrian asked if I wanted to skip the complimentary hand wash. Since I had just hand-washed it myself days prior, I declined it. They did a great job getting the repair done quickly and before I knew it they said my car was done. Despite being under construction for upgrades, the waiting area was still very nice. Unfortunately, what wasn't nice was finding a greasy hand print on my back door once I walked out to my car. But I had places to be, it took me 2 minutes to wipe it off, even if I was annoyed. Plus hey, I declined the wash after all. But then as I went down the road, I saw a greasy hair/forehead mark on the inside of the windshield, greasy hand prints below that, greasy hand prints all over the passenger side exterior mirror. Was there also a complimentary vehicle rub-down service I wasn't aware of? I get that the mechanics are probably used to the porters washing all the cars after they're done with them, but when the ticket has "NO WASH" written right on the front page in bold marker, maybe be a bit more mindful of your customer's vehicle and keeping it clean. I take pride in keeping my 04 Mazda 6 wagon in great shape, I wish this mechanic had done the same. Filling this out reminds me, I need to go windex some greasy marks off the inside of my windshield... Ugggh. More

Once again, great Job! 5 star service. This was the second time I took one of my Mazda cars to CJ Wilson Mazda in Orland Park, and like the first time they exceeded my expectations. Everybo This was the second time I took one of my Mazda cars to CJ Wilson Mazda in Orland Park, and like the first time they exceeded my expectations. Everybody is so polite and respectful. They welcome you with a great smile and make sure you are comfortable. Thanks again Mazda Team. Zoom, Zoom into excellence. More

Emergency brakes They went out of their way to accommodate me on a busy Saturday. They did everything I needed and got me out of there in a very reasonable time. They went out of their way to accommodate me on a busy Saturday. They did everything I needed and got me out of there in a very reasonable time. More

Fast, easy and great service! Hi and thank you for the great service provided by your facility the other day. Your friendly staff made it so easy. Two thumbs up! Great job! Hi and thank you for the great service provided by your facility the other day. Your friendly staff made it so easy. Two thumbs up! Great job! More

No Hassle Service! The service team did an excellent job taking care of me and my vehicle. The job was done sooner than expected. My truck was ready to go ane they even The service team did an excellent job taking care of me and my vehicle. The job was done sooner than expected. My truck was ready to go ane they even washed it! Very happy with the customer service and friendly employees. Also the amenities for us he customers while we waited for the job to be done are great! Nicely done CJ Wilson Mazda you have a great team on your side! More

Recent recall repair All good, except I suggest at least a quick tire check when in for this type of service...my tire inflation light came on two days later... All good, except I suggest at least a quick tire check when in for this type of service...my tire inflation light came on two days later... More

Great Service CJ Wilson has always proven to be a great dealership. I especially like that they had the play room for my son so he won't get impatient while we get CJ Wilson has always proven to be a great dealership. I especially like that they had the play room for my son so he won't get impatient while we get an oil change. Everyone is friendly and the place is always spotless. More

excellent customer service Every time I come here I'm treated the same,just wonderful ppl to do business with, honest,fast and efficient, both cj Wilson Mazda locations are awes Every time I come here I'm treated the same,just wonderful ppl to do business with, honest,fast and efficient, both cj Wilson Mazda locations are awesome, Orland pk and countryside More

Beyond the Call I went in for the first oil change for my 2016 Mazda 3. Because mileage was 2700, I put off the 5000 mileage service until my next visit. No arguments I went in for the first oil change for my 2016 Mazda 3. Because mileage was 2700, I put off the 5000 mileage service until my next visit. No arguments for the service rep. What I did need was an analysis of my fin antenna as I was experiencing spotty satellite reception. They ran a thorough diagnostic and even attempted to upgrade the XM Radio software. They learned no upgrade was yet available. The appointment took a little extra time because they took the extra time to investigate. Kudos. More