Mazda of Orland Park - Service Center
Orland Park, IL
246 Reviews of Mazda of Orland Park - Service Center
Very friendly fast and accurate service Edith was wonderfull and friendly and willing to go the extra mile to help me with my service I will be servicing my vehicle with cj wilson from here Edith was wonderfull and friendly and willing to go the extra mile to help me with my service I will be servicing my vehicle with cj wilson from here on out More
Recall on my vehicle. I went in for a recall on my vehicle. They got me in right away. They gave me an estimated time of repair and they got me out right when they said the I went in for a recall on my vehicle. They got me in right away. They gave me an estimated time of repair and they got me out right when they said they would. They were nice and professional. More
Average Came in for scheduled oil change. Customer service was friendly until after I paid. After check out I was told to go out the door and my car was somew Came in for scheduled oil change. Customer service was friendly until after I paid. After check out I was told to go out the door and my car was somewhere to the left. Once I found my car, in the cold by activating the alarm, I reviewed my receipt more and found they had written me up for a complimentary car wash for having my vehicle serviced. My car was not washed. I had to search for a service member, he said he had to talk to someone. After another 25 mins my car was brought back to me with soap on my windshield and grill. The car was "cleaner". I usually do not have issues with this service center but I felt less cared for this visit. Prices here are slightly higher then other locations closer to my home. I come here for the good service and complimentary car wash. I would like to continue servicing my vehicle with Mazda and hope I am treated better next time around. More
Pleasant Had my oil changed , tire rotation. Very efficient. Also had a recall done in quick time. No problems, no waiting, on time. Plus a free car wash. Had my oil changed , tire rotation. Very efficient. Also had a recall done in quick time. No problems, no waiting, on time. Plus a free car wash. More
Easy service app Needed an oil change at my 5000 miles mark. I made the appointment via the super easy to use CJ Wilson app. Ater I got there he suggested to rotate t Needed an oil change at my 5000 miles mark. I made the appointment via the super easy to use CJ Wilson app. Ater I got there he suggested to rotate the tires also so I did. Was in & out in an hour. More
Fast and Courteous I purchased a used car a few months ago and I purchased a paint and interior protection plan. I scheduled the appointment and the guys took care of m I purchased a used car a few months ago and I purchased a paint and interior protection plan. I scheduled the appointment and the guys took care of me. They took the car in early, they got the work done early and the Challenger looks awesome! More
The service advisor's are great I have had my vehicle in for service on multiple occasions and the service advisor's have been outstanding on every occasion. They understand that my I have had my vehicle in for service on multiple occasions and the service advisor's have been outstanding on every occasion. They understand that my time is valuable and have made every effort to send me on my way as quick as possible. More
Maintenance Good - Car Wash Bad Just bought mazda about 3-4 months ago, went in for 1st maintenance oil change tire rotation. Service was quick and effecient, pleasant lady helping Just bought mazda about 3-4 months ago, went in for 1st maintenance oil change tire rotation. Service was quick and effecient, pleasant lady helping me out. Got my car wash also, this was done half-assed, the whole back was still dirty like it was never done. More
Good group of people at CJ Wilson A couple of years ago I was car shopping. I'd done my research, went two my first two choices, walked around their lots, and no one came out to sell A couple of years ago I was car shopping. I'd done my research, went two my first two choices, walked around their lots, and no one came out to sell me a car. Mazda was in my top two, so I went to CJ Wilson and Naseem sold me a Mazda. It is a great dealership, from Naseem, the number crunchers, and the service staff. Last Saturday, I got my second Mazda. Sold by, who else, Naseem. It's a great car, excellent mileage, excellent features, low maintenance, and fast. If your looking for a car, stop by CJ Wilson, a great car buying experience. More
did a good job but I was happy with the service. I liked that they include your first three oil changes upon lease or purchase. But from my previous experience with othe I was happy with the service. I liked that they include your first three oil changes upon lease or purchase. But from my previous experience with other dealers tire rotations where free and included with oil changes. Unfortunately, this dealership charged me around 25$ dollars to rotate my tires... odd. More