Mazda of Orland Park - Service Center

Quick Service Had our pre-owned vehicle in to have a front license plate holder installed on the front bumper. Brought our vehicle in on New Years Eve Morning at 7: Had our pre-owned vehicle in to have a front license plate holder installed on the front bumper. Brought our vehicle in on New Years Eve Morning at 7:30am and after being checked in by Jorge and directed to the showroom level waiting room for complimentary coffee and snacks it was a brief wait and our was completed. Job well done. More

Very Satisfied Customer I appreciate the thorough and patient approach taken to determine why my car wouldn't start sometimes. I went in somewhat frustrated, but Rudy was cal I appreciate the thorough and patient approach taken to determine why my car wouldn't start sometimes. I went in somewhat frustrated, but Rudy was calm and intentional about eliminating the problem. More

Fast, Efficient, Perfect! I have been to the service center a few times this year to get my oil and fluids changed and each time I come away more and more impressed with how qu I have been to the service center a few times this year to get my oil and fluids changed and each time I come away more and more impressed with how quickly and efficiently they are able to take care of my car and get me out the door. As a person who has a very tight schedule on the weekend, their efficiency always allows me to free up a few very important minutes during the day. More

oil change Iwas ther for an oil change in August and told them my engine light would go on from time to time. I was told that it was because the oil change was d Iwas ther for an oil change in August and told them my engine light would go on from time to time. I was told that it was because the oil change was due and they reset it. well within a few days the light was on again. I went back in to buy a new tire in October and told them the engine light goes on once and a while still. After they replaced the tire I didn't have time to wait for them to check the light, but he told me when I come in for an oil change they will look at it. I asked if I still had a free oil change left, he said yes. I returned December, and after my car was finished, I was told the oil change was not free which was upsetting because I just received a Castrol $10 in the mail but didn't bring it in because I thought it was free, and also was told the engine light was on because my tires needed to be rotated and because I was due for this oil change. I was told everything was reset. Anyway the next day my engine light went on again. and still goes on from time to time. I'm guessing no one actually took the time to find out why More

As usual- was unusually fast & high wuality They completed all the work in less than an hour and this included tire rotation, oil, recall work and a paint touch up. Excellent as usual They completed all the work in less than an hour and this included tire rotation, oil, recall work and a paint touch up. Excellent as usual More

. Great Great service, Staff friendly, would be nice if they washed and vacuumed the car too, but thank you for the quick service. Will be back. Great service, Staff friendly, would be nice if they washed and vacuumed the car too, but thank you for the quick service. Will be back. More

Excellent Advisor I enjoy taking my car in for service due to the excellent service advisor Edyta Valfre. She always makes sure that all problems are resolved in short I enjoy taking my car in for service due to the excellent service advisor Edyta Valfre. She always makes sure that all problems are resolved in short order. More

Fast and accurate service All service requests were completed accurately and completely. Though the showroom is being remodeled, management made sure their customers remained All service requests were completed accurately and completely. Though the showroom is being remodeled, management made sure their customers remained comfortable while waiting. The snack station was well stocked, and I even enjoyed a continental breakfast during my hour wait. Ediyta ("Edith"), the service advisor, was genuinely thankful for my business and addressed all of my needs. More

oil change buffed out some scuffs marks on thier own. thank you guys that was very nice made car look like new again and fast service good bagels and good co buffed out some scuffs marks on thier own. thank you guys that was very nice made car look like new again and fast service good bagels and good coffee More

Excellent The staff was ver friendly and upstairs you have coffee extra goodies which is a plus and I would come back and again due to just close location T The staff was ver friendly and upstairs you have coffee extra goodies which is a plus and I would come back and again due to just close location Thank you again More