Mazda of North Miami

I sent about 500 requests for quotes over a 6 month period, so I was very annoying. Nonetheless, my inquiries were always addressed immediately and in a friendly manner. From day one Erin and Bruce lis period, so I was very annoying. Nonetheless, my inquiries were always addressed immediately and in a friendly manner. From day one Erin and Bruce listened to my needs and concerns reassuring me that I was in great hands. This weekend I had the pleasure of meeting a fellow Brooklyn, New Yorker - Bruce. He was funny while asking all the right questions and providing honest answers. I'm very happy with the deal he gave me because now I'm driving Luigi - 2014 Mazda 3 itouring fully loaded. Thank you, Bruce. You're a bad a$$!! More

Upon entering the dealership, the first face i saw was Victor's, although he was in the middle of a sale, he briefly stepped out, shook my hand and said he would be right with my after he completed his cu Victor's, although he was in the middle of a sale, he briefly stepped out, shook my hand and said he would be right with my after he completed his current conversation. I know Victor since the mid 1980's and quickly remembered my name ( I could not say the same for me!!!), we caught up on personal stuff and then we test drove the car that I wanted. A week after the initial visit I went to the dealership again and tried to proceed with the pruchase of the car but had some issues with my trade-in, he recommended that I take care of those issues first and then he could try to work with me on the new purchase/lease. When the trade-in issues were resolved I once again went to the dealership and negotiated the lease with Victor. He match the trade in value that I was getting at one of your competitors and worked with me on the final monthly lease payment. Although he did not have the car in the lot, he stated that one would be available within 2 to 3 days, he call me the next day and said the car would be ready that eveninig. I went to the dealership in the evening and he had all the paperwork ready to go for me to sign, he explained each form and delivered the car. I am very satisfiedy with my experience with Victor Benhaim and Mazda of North Miami and would recommend both to anyone. Thanks Jacob Molko... More

My husband and I saw a Suzuki Reno for sale online for $7,000. We called and made an appointment for Friday March 7th at 10am. Unfortunately, the Suzuki was sold on the night of the 6th. At first, my husb $7,000. We called and made an appointment for Friday March 7th at 10am. Unfortunately, the Suzuki was sold on the night of the 6th. At first, my husband and I were upset. We took the day off from work and travelled from Fort Lauderdale to Miami to find out the car we scheduled to see was sold the night before; however, Matt King (our sales person) made sure we didn't waste our time there. He immediately showed us what used cars were available that were close to what we were looking for. Matt is personable, smart, sweet, and professional. He cared about us as individuals and made sure we test drove a few vehicles. He was not pushy, rude, or obnoxious as many car salesmen tend to be. Just because of Matt's excellent soft skills, we decided we wanted to give him our business and test drove a few cars before deciding on the 2010 Mitsubishi Lancer. I gave Matt and Victor a hard time with haggling on the price, but both Matt and his mentor Victor, were patient and professional throughout the pricing agreement process until we finally came to a price within our budget. Both Matt and Victor personally handled all of the legwork and made sure we were comfortable as well as educated on what steps were being taken and why. Our goal was to rive out of the dealership in a 'new' car by lunch - that goal was met! I'm loving my Lancer! Matt emailed, text, and called to make sure that I was still just as smitten with the Lancer as I was when we left the lot. I appreciate how the Mazda of North Miami staff took ownership of the situation and worked hard to make sure they rectified it. I am forever grateful for their patience, kindness, professionalism, but most of all honesty. We got a great deal on the car and were well informed of what we signed up for. I've already recommended the dealership and Matt to friends and family. I am a firm believer in the power of word of mouth! My husband has done his share of bragging and even stated, "If we're getting that same treatment each time we go there, I'll buy a NEW Mazda from them!" Matt/Victor - you've earned faithful customers. Pretty soon we'll need to replace David's car; we're coming straight to you both! Thank you for making this an experience worth sharing with others with smile on our faces. Sincerely, Waleska Morales and David Saltares More

Mr.Devon Martin is the best asset Mazda has. I never thought that buying a car was fun ,but Mr.Devon make it possible .He is into every detail,he took his time giving me all the information I needed.He thought that buying a car was fun ,but Mr.Devon make it possible .He is into every detail,he took his time giving me all the information I needed.He answer all the questions I have ,and took his time to show me all the cars I wanted to drive.All this with a genuine smile on his face and a stress free experience. He made himself different from the others sending me mails with information about what I wanted and never fail to answer any question ,he was always clear and easy to understand. Me as a customer , felt value and respected and he made the difference!.I highly recommend him. I left the dealer 100 % happy. He is the best image tha Mazda could have. I am happy and definitely can recommend him to any person looking for a car. I have visited other places for a car and looked the internet for weeks! after I met Mr.Devon I didn't need to look more. Thank you so much.I am a 100% happy customer More