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Mazda of New Rochelle - Service Center

New Rochelle, NY

4.4
153 Reviews

153 Reviews of Mazda of New Rochelle - Service Center

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October 08, 2022

Have used them for service for years, always honest, a pleasure, especially Phil. Also bought a certified used vehicle last year from Rosslin, no pressure, great car. More

by DvRice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosslin Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil, Service Advisor
Oct 09, 2022 -

Mazda of New Rochelle responded

Thank you for choosing Mazda of New Rochelle as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 30, 2022

This is one of the best dealership I have ever been to the employees are very nice they listen to you and they follow through with everything and they make you feel like welcome. You guys are the best. Th More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 03, 2022 -

Mazda of New Rochelle responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

August 31, 2022

I've been been serving my vehicle at Mazda of New Rochelle for past 3 years and never felt disappointed . They are always professional in what they do More

by dniba.db@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Greene
Aug 31, 2022 -

dniba.db@gmail.com responded

A big thank you to the whole service team at Mazda of New Rochelle

August 31, 2022

I love the service and Amanda was Excellent thank you so much, I'm always happy with a Mazda very nice Customer service More

by Juana mejia guizar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 31, 2022 -

Mazda of New Rochelle responded

Thanks for your praise and kind comments about Amanda! We sincerely value your business and look forward to your next visit!

August 30, 2022

Awesome staff great to work with, very reliable dealer all ways on top of everything as usual can’t complain, keep up the good work, thank you so much 😊 More

by Dias.h.Luiz45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Tegan
Aug 30, 2022 -

Mazda of New Rochelle responded

Hello, thank you for your kind words about our staff and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 22, 2022

Excellent work as usual. They are at the top of their game! Never a complaint More

by Docwrite22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Mazda of New Rochelle responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We sincerely value your business and look forward to your next visit!

August 12, 2022

I love visiting Mazda of New Rochelle. They provide great services and always do a great job fixing any problems at hand. More

by pedroflores07915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosslin Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Tegan (Five Stars) , Mame "Madi" Fall
Aug 15, 2022 -

Mazda of New Rochelle responded

Hi, we are so happy to read such a great review about Mazda of New Rochelle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2022

Eddie Marrero is a perfect example of great customer service. He made me feel at home. Got me in an out quickly. The employees are nice, courtesy, and respectful. More

by IzzyE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Marrero
Aug 08, 2022 -

Mazda of New Rochelle responded

Hi Izzy, Thanks for your praise and kind comments about Eddie! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 29, 2022

Fast service, I arrived at 9:00AM and was out before 11:00AM. They provide wifi and work stations so you can conveniently work while your car is being serviced. More

by Dennis O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Spatola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Mazda of New Rochelle responded

Hi Dennis, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Thank you, and have a fantastic day!

July 22, 2022

Phillip as always provided exemplary service. The mechanic neglected to reconnect a wire after my first service visit necessitating a return the next day. Phillip got my car into the shop right a More

by Reviewer one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
Jul 22, 2022 -

Mazda of New Rochelle responded

Hi, thanks for your praise and kind comments about Philip. Please don't hesitate to reach out if there's anything additional we can do for you.

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