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Mazda of New Rochelle - Service Center

New Rochelle, NY

4.4
153 Reviews

153 Reviews of Mazda of New Rochelle - Service Center

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January 07, 2023

Amazing service, Even better staff. I came for a state inspection and Chris my advisor was very polite and very helpful. I was in and out with in 20 minutes. The young technician Andre, More

by Louis Archer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Phil, Amanda, Greg, Andre
Jan 09, 2023 -

Mazda of New Rochelle responded

Hi Louis, We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

January 05, 2023

Excellent service today! Agent was extremely helpful kept me informed throughout the day via text and even glued my broken key at no charge! More

by BTster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tegan
Jan 05, 2023 -

Mazda of New Rochelle responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you & we look forward to serving you again in the future.

January 04, 2023

The service experience at Mazda of New Rochelle was great. Amanda was extremely helpful and is a amazing service advisor! More

by Joseantonetti19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 04, 2023 -

Mazda of New Rochelle responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

December 22, 2022

Mazda of new Rochelle is absolutely fantastic! Amanda is the best service rep hands down! She is very honest and professional. Mazda of New Rochelle make you feel like family! 10 out of 10 More

by jeffrey.nunez528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tegan
Dec 22, 2022 -

Mazda of New Rochelle responded

Thank you so much for your praise and kind comments about Amanda! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

December 05, 2022

I’m very happy to o be there and put my car in their hands !! Very professional very satisfied with the job!! Thank you More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 05, 2022 -

Mazda of New Rochelle responded

Mandy, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2022

I am always happy with the level of service and accommodations I received at Mazda New Rochelle. The service advisors are professional and are a pleasure to work with. More

by kenyatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
Nov 29, 2022 -

Mazda of New Rochelle responded

Hi Kenyatta, We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

November 03, 2022

Amazing dealership and awesome staff. Amanda was able to help me out with all my needs and the mechanic Andre was very helpful as well. More

by Louis Archer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 03, 2022 -

Mazda of New Rochelle responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2022

Good service nice staff very helpful explain all work done by video and written she was great More

by Bolanososvaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I service dept
Oct 26, 2022 -

Mazda of New Rochelle responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2022

Great experience - as always - with the service department. Amanda, my advisor, was extremely helpful, informative, and just a pleasure to work with. 10 out of 10. More

by JR's Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 20, 2022 -

Mazda of New Rochelle responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

October 14, 2022

Great service. They even provided me with a discount. I definitely recommend this place for service needs. More

by Mac2083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 17, 2022 -

Mazda of New Rochelle responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future.

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