Mazda of New Rochelle - Service Center

The service was great The people were nice And it didn’t take long overall great didn’t take long overall great More

The service that I had done on my vehicle was very fast and absolutely amazing. and absolutely amazing. More

Excellent dealership and staff. Everyone I met was knowledgeable and very kind. I decided to wait while my car was serviced and they got me in and out quickly. knowledgeable and very kind. I decided to wait while my car was serviced and they got me in and out quickly. More

I got my car serviced today and as always everything was done to spec, keep up the good work. I have nothing but kind words for Mazda of New Rochelle. They always have my cars best intrest at hand. done to spec, keep up the good work. I have nothing but kind words for Mazda of New Rochelle. They always have my cars best intrest at hand. More

The service provided by Amanda Tegan was flawless. She was very helpful and expedited my appointment. was very helpful and expedited my appointment. More

I was there 6 hours for my issue to be evaluated. That is way to long. They offered me a Lyft vehicle which I declined, not realizing it would really take six hours. They did not have the part so I still hav way to long. They offered me a Lyft vehicle which I declined, not realizing it would really take six hours. They did not have the part so I still have to return. Phillip the Customer Service Rep was very clear and courteous with keeping me up to date on the status. More

Excellent customer service. I made an appointment for my oil changed, Amanda was my service advisor, she’s very profesional and care about your needs. She even send me a video of my car to point out what oil changed, Amanda was my service advisor, she’s very profesional and care about your needs. She even send me a video of my car to point out what was needed to be fix. More

The sales department is ok. Hard working sales people. The service department never quite has its act together. For my second service visit for my CX5, the guys took off the mileage sticker telling me w The service department never quite has its act together. For my second service visit for my CX5, the guys took off the mileage sticker telling me when next service is due. They never peplaced it. They gave me a car wash voucher they said was for down the street. From new rochelle, it was in the Bronx. The guy who sits under the awning playing rap music on his phone doesn’t get up to help a customer or the very nice service rep who made the transaction. Very rude and lazy on his part. Lastly, don’t call because you’ll be in an endless repeating loop. More