Mazda of New Rochelle - Service Center

Terrible service, don’t respond to phone calls and my car sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats whe sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats when I purchased the car but never delivered, I brought that up when the car in for repairs and they replaced only the front mats (they shipped me the others) The service needed light was on when I picked the car up from service and the video they sent me to go over the car check had music blaring so I could not hear a thing. I bought two cars from this dealer but never again! Ever More

In my opinion the dealership is excellent. The service rep, Amanda, was a pleasure to deal with answering all my questions and getting my service done quickly with quality results. I will cont The service rep, Amanda, was a pleasure to deal with answering all my questions and getting my service done quickly with quality results. I will continue to use Mazda I have never show for all my future service needs. Space More

Been using this location for years, great people, especially my service rep Phil. Had a check engine light issues, was fully covered due to a Service Bulletin I wasn't even aware of, honesty, integri especially my service rep Phil. Had a check engine light issues, was fully covered due to a Service Bulletin I wasn't even aware of, honesty, integrity! More

Mazda of New Rochelle is a friendly and professional service that has helped us over the years with our Mazda CX-9. service that has helped us over the years with our Mazda CX-9. More

Amanda at service has always been excellent support. Explaining the process, staying in touch throughout the day, making things happen fast, and really being empathetic about all the trouble to fix a ca Explaining the process, staying in touch throughout the day, making things happen fast, and really being empathetic about all the trouble to fix a car. Great dealership all around, sales and service! More

It’s not huge and better service because of it. In and out as I would like In and out as I would like More

They welcome you and make you feel like family, Listen to the problems that may Occur with your vehicle and Resolve it. the problems that may Occur with your vehicle and Resolve it. More

Amazing quick and seamless service. From the first phone call to the completion. Extremely pleased. From the first phone call to the completion. Extremely pleased. More

Amanda handled my cx 9 after I had two flat tires. Car was flatbedded into dealer and she ordered tires and I was on road next day. Thank you so much!! She handled me great!! Car was flatbedded into dealer and she ordered tires and I was on road next day. Thank you so much!! She handled me great!! More

Have a CX5 that I purchased from this dealership a year ago…it started making a suspension noise at the front left tire…it’s still under warranty so I took it in twice for the same issue and they’ve been g ago…it started making a suspension noise at the front left tire…it’s still under warranty so I took it in twice for the same issue and they’ve been giving me the runaround talking about they cannot replace the strut unless it’s actually leaking even tho it’s making noise as per Mazda…I suspect they’re waiting for the warranty to expire either way it’s not good business and I’m currently exploring my options. More