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Mazda of New Rochelle - Service Center

New Rochelle, NY

4.4
153 Reviews

153 Reviews of Mazda of New Rochelle - Service Center

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March 15, 2019

Wonderful service. Great job. My experience with Mazda of New Rochelle has been wonderful. Mr. Charles Cunningham has been especially good. He is personable, knowledgeable, and so More

by Robert10706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Debany, Sebastian Bergonzoli, Joseph Matajy
January 25, 2019

10,000 service (oil change,tire rotation)zServic Service was completed in a timely fashion, less than 90 minutes ; Service manager explained what was done and what the service inspected. Price was OK More

by Leroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Attmore
January 12, 2019

Accessory mode Dealership clearly explained how pushing the start button twice can initiate accessory mode and give unusual dash readings. Well explained...very hel More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
July 19, 2018

wait time for older cars(2+ weeks) Dealership needs to have more experienced technicians to service older model cars. Left car 3 days and my car was not looked at just for a prognosis. More

by Smiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It makes no sense naming employees. It starts from management.
June 22, 2018

Great service, friendly people I purchased my Mazda here and have had it serviced here for years. Very satisfied with my experience. Ivan Tellez is the best. Reasonable prices. More

by Austinhaight1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Tellez
June 07, 2018

Great Service Take My car for service always on time , and honest about recommendations, very professional and friendly staff. They concerned about your safety, and More

by Lmejia2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Garcia, Rob Garcia
May 12, 2018

2 thumbs up Fast and efficient service. My overall experience has been flawless from sales to services. The staff is extremely friendly and i would highly recomme More

by Didirizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Debany
April 25, 2018

Awesome Robert was great from start to finish. He went out of his way to make first visit extremely pleasant. I would highly recommend working with him at Maz More

by Shah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
February 02, 2018

Was in for maintenance on car today and was extremely please Was in for service today on my car and was extremely pleased with service provided by Charlene and rest of staff...will definitely be back for service More

by Mazda man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene
December 31, 2017

Very considerate and responsive Service coordinator Charlene Russo was very attentive in the hectic year end busy time. Updated me periodically of service status. She is a valuable e More

by DBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Russo