Mazda of New Rochelle - Service Center

Very professional staff. Kept me informed on how long the service to my SUV was taking. Made sure I was comfortable waiting. It is very much appreciated. service to my SUV was taking. Made sure I was comfortable waiting. It is very much appreciated. More

Super easy and friendly, I was just returning a lease but the experience was painless and pleasant - if I decide to get another car I’d consider coming back here for sure. the experience was painless and pleasant - if I decide to get another car I’d consider coming back here for sure. More

Timely From Jason who was the appointment manager to the service that I got at a great price using a coupon. The service was timely and professional with no From Jason who was the appointment manager to the service that I got at a great price using a coupon. The service was timely and professional with no extended wait time. More

Excellent customer service I am very pleased with Mazda of New Rochelle. I’ve received excellent customer service and speedy maintenance checks. I highly recommend them to anyon I am very pleased with Mazda of New Rochelle. I’ve received excellent customer service and speedy maintenance checks. I highly recommend them to anyone in the tri-state area. More

Professional and courteous Everyone I dealt with was qualified, courteous and easy to relate to. I would recommend this dealership for both sales and service and will most likel Everyone I dealt with was qualified, courteous and easy to relate to. I would recommend this dealership for both sales and service and will most likely be a return customer in the future. More

Great improvements When I purchased my Mazda in 2014, interactions with this dealership were terrible. Now in 2019, after some major changes in processing of service app When I purchased my Mazda in 2014, interactions with this dealership were terrible. Now in 2019, after some major changes in processing of service appointments and staff, I am very happy with Mazda, New Rochelle and have regained trust in them. Great job everyone! More

Service My experience from arrival until car completion was fantastic. The gentleman signing me in when I arrived for my scheduled appointment was professiona My experience from arrival until car completion was fantastic. The gentleman signing me in when I arrived for my scheduled appointment was professional and even better, very friendly and a pleasure to speak with. He kept me constantly updated and advised of future needs for the car. More

Great customer service , Don was very clear in explaining Don was very courteous and specific in the service I would be getting today .. I went in about half an hour before my appointments and they took care Don was very courteous and specific in the service I would be getting today .. I went in about half an hour before my appointments and they took care of me right away . Staff was pretty friendly and I felt very comfortable there . More

My Experience At Mazda New Rochelle I was greeted by the friendly staff who logged in my Mazda CX3 and discussed my visit. My questions and concerns were addressed and I proceeded to the I was greeted by the friendly staff who logged in my Mazda CX3 and discussed my visit. My questions and concerns were addressed and I proceeded to the waiting area More

Routine service I was able to customize my service, eliminating tasks I am able to do on my own. Luis was very helpful in applying the best service coupon for maximum I was able to customize my service, eliminating tasks I am able to do on my own. Luis was very helpful in applying the best service coupon for maximum savings. I gave only 4 stars because a few months ago, I was unable to get an i-eloop battery replaced by them. After 2 months of calling, I went to a different dealer who got it for me in 5 days. Getting parts has been a problem in the past as well, otherwise, an excellent dealer and service department. More