Mazda of New Rochelle - Service Center
New Rochelle, NY
153 Reviews of Mazda of New Rochelle - Service Center
Excellent dealership and staff. Everyone I met was knowledgeable and very kind. I decided to wait while my car was serviced and they got me in and out quickly. knowledgeable and very kind. I decided to wait while my car was serviced and they got me in and out quickly. More
I got my car serviced today and as always everything was done to spec, keep up the good work. I have nothing but kind words for Mazda of New Rochelle. They always have my cars best intrest at hand. done to spec, keep up the good work. I have nothing but kind words for Mazda of New Rochelle. They always have my cars best intrest at hand. More
I was there 6 hours for my issue to be evaluated. That is way to long. They offered me a Lyft vehicle which I declined, not realizing it would really take six hours. They did not have the part so I still hav way to long. They offered me a Lyft vehicle which I declined, not realizing it would really take six hours. They did not have the part so I still have to return. Phillip the Customer Service Rep was very clear and courteous with keeping me up to date on the status. More
Excellent customer service. I made an appointment for my oil changed, Amanda was my service advisor, she’s very profesional and care about your needs. She even send me a video of my car to point out what oil changed, Amanda was my service advisor, she’s very profesional and care about your needs. She even send me a video of my car to point out what was needed to be fix. More
The sales department is ok. Hard working sales people. The service department never quite has its act together. For my second service visit for my CX5, the guys took off the mileage sticker telling me w The service department never quite has its act together. For my second service visit for my CX5, the guys took off the mileage sticker telling me when next service is due. They never peplaced it. They gave me a car wash voucher they said was for down the street. From new rochelle, it was in the Bronx. The guy who sits under the awning playing rap music on his phone doesn’t get up to help a customer or the very nice service rep who made the transaction. Very rude and lazy on his part. Lastly, don’t call because you’ll be in an endless repeating loop. More
I always receive reliable and quick service from Mazda New Rochelle. I bought my car here, and appreciate Eddie in service for helping this time! New Rochelle. I bought my car here, and appreciate Eddie in service for helping this time! More
Excellent service staffs are courteous. They showed me in a video how are the breaks, tires and filter of my car doing. I’m very please with the service. in a video how are the breaks, tires and filter of my car doing. I’m very please with the service. More
Excellent service. Patient with my schedule and understanding of the circumstances of the car. Happy they are being thoughtful about what’s wrong with it. understanding of the circumstances of the car. Happy they are being thoughtful about what’s wrong with it. More