Mazda of New Rochelle - Service Center

I would recommend the Mazda of New Rochelle service station to anyone. They went above and beyond to get my NY State inspection done, and Amanda was incredibly helpful and knowledgeable station to anyone. They went above and beyond to get my NY State inspection done, and Amanda was incredibly helpful and knowledgeable More

I dealt with Amanda. Not only is she lovely and prompt but she knows her cars. I felt comfortable that she not only knew customer service but if she needed to go back a Not only is she lovely and prompt but she knows her cars. I felt comfortable that she not only knew customer service but if she needed to go back and work on the car herself she could. Excellent experience ! More

Went for an oil change. Charged me 99.99$ . But didn’t seal it properly and oil was leaking. I had to find another mechanic to fix it. Very poor level of service . Charged me 99.99$ . But didn’t seal it properly and oil was leaking. I had to find another mechanic to fix it. Very poor level of service . More

Dealership was very professional, a bit slow in closing the deal but I would definitely refer friends and family the deal but I would definitely refer friends and family More

From the moment I pulled into the lot,I received excellent customer service. Everything was explained to me clearly. Didn't mind waiting while my car was serviced because the customer waiting area excellent customer service. Everything was explained to me clearly. Didn't mind waiting while my car was serviced because the customer waiting area was clean, had some amenities like coffee, tea, and water. More

90 minute wait was actually a 135 minute wait. I wasn't acknowledged upon entering for my service and stood there awkwardly waiting for someone to tell something. It took them about 5 minutes to g I wasn't acknowledged upon entering for my service and stood there awkwardly waiting for someone to tell something. It took them about 5 minutes to get out of their conversation with their coworker to notice me and tell me I can hang tight. I only came to this dealer because they had more availability than other ones in my area. I always avoid coming here. More

I received fast, efficient, and very friendly service. I had a great experience overall and would definitely go back! I had a great experience overall and would definitely go back! More

I appreciated the customer service I received, especially from Liam. He explained what service I was getting and what services I would need in the future. from Liam. He explained what service I was getting and what services I would need in the future. More

I didn’t like that had to wait three hours to have my car fixed then I said if I come back and there’s something wrong with my car, they won’t give me a loaner because I have to leave the car for two days to fixed then I said if I come back and there’s something wrong with my car, they won’t give me a loaner because I have to leave the car for two days to check it out first. More

I vote an original review because I received a car that had engine malfunction. After I was told it was completed the same issue arose. I want to be very clear, it has nothing to do with Chris. The service had engine malfunction. After I was told it was completed the same issue arose. I want to be very clear, it has nothing to do with Chris. The service I received from Chris has been excellent. He is patient, explains everything, and truly concerns about the happiness of his client. He has excellent client service skills and is an asset to the company is the only reason why I would consider a Mazda in the future. He worked to get me a credit and he worked to set it up so that when the car is ready, it will be delivered to me. I just want to thank Chris More