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Mazda of New Rochelle - Service Center

New Rochelle, NY

4.5
177 Reviews
Call Service Center (914) 826-8100

177 Reviews of Mazda of New Rochelle - Service Center

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February 18, 2025

My visit was for the first oil change. and the service representative who attended to me was very helpful and courteous throughout the period. More

by bbat4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We’re happy to hear that your first oil change went smoothly and that our service representative was helpful and courteous. We appreciate your feedback and look forward to assisting you again at Mazda of New Rochelle!

February 16, 2025

Some of the best service by any dealership I've been to. Always attentive and prompt with their service. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Feb 17, 2025 -

Mazda of New Rochelle responded

Hi Jason, thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us. Our team is dedicated to providing attentive and prompt service, and it's great to know we delivered for you. We look forward to seeing you again soon!

February 13, 2025

The lady checking me in and out was absolutely wonderful. She made sure the car was done in time so I could make it to my appointments. She was also funny and had a wonderful attitude! More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tegan, I believe
Report | Print
Feb 14, 2025 -

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We're delighted to hear that our team member provided such attentive and friendly service at Mazda of New Rochelle. Ensuring your car was ready on time while keeping things enjoyable is exactly what we strive for. We appreciate your support and look forward to assisting you again!

February 10, 2025

These customer service is good. Has time to walk me through the process and explained everything to my understanding More

by agyemangenock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Mazda of New Rochelle responded

Hi! Thank you for your feedback. We're glad to hear that our team took the time to walk you through the process and ensure everything was clear. We appreciate your trust in us and look forward to serving you again!

February 06, 2025

Fantastic service, they are honest and don't try to sell you anything that you don't really need. More

by MBerrios38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We're glad you had an excellent experience at Moran Chevrolet. Our friendly and knowledgeable staff truly appreciate your support!

February 04, 2025

Amanda in the Service department always looks out for me, she is very Knowledgeable and helpful. More

by Dennis O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tegan
Report | Print
Feb 04, 2025 -

Mazda of New Rochelle responded

Dennis, we’re so glad to hear that Amanda has been such a great resource for you! Her knowledge and dedication truly make a difference, and we’re happy to know you’ve had such positive experiences. Thank you for sharing your feedback!

February 04, 2025

They are wonderful in this dealership and Chris. The service department took care of me. I will recommend this dealership to a family member. More

by WILLYWILLROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Mazda of New Rochelle responded

Hi, thank you for your kind words! We're thrilled to hear you had a great experience with Chris and our service department. We truly appreciate your recommendation and look forward to serving your family members in the future!

January 26, 2025

Amanda Tegan at the front service desk treated me like family as soon as I walked in. Kind, happy, great energy, informative, knowledgeable and kept me in the loop. The repair was covered by warranty. Th More

by Jesse Martucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tegan (service dept)
Report | Print
Jan 27, 2025 -

Mazda of New Rochelle responded

Thank you, Jesse! We’re so glad to hear that Amanda made you feel welcome and kept you well-informed throughout the process. It’s great that your repair was covered by warranty. We truly appreciate your kind words and look forward to assisting you again in the future!

January 23, 2025

Didn’t keep me well informed about the status of my car and when it would be ready More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Tavarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Mazda of New Rochelle responded

Thank you for sharing your feedback, Vincent. We apologize for the lack of communication regarding the status of your vehicle. Your experience is important to us, and we want to ensure we address this. Please reach out to our Service Manager at (914) 826-8100 so we can resolve the issue and improve your experience moving forward. We value your business and appreciate the opportunity to make things right.

January 21, 2025

Been going to Mazda of New Rochelle with my 2 Mazda's for years, wouldn't have them serviced anywhere else. Phil has taken care of my cars and me like family! They have a great team, a should out to Aman More

by DvRice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Mazda of New Rochelle responded

Hi, Thank you for your loyalty and kind words! We’re thrilled to hear that Phil and Amanda at Mazda of New Rochelle have provided you with such great service over the years. We look forward to continuing to serve you!

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