Mazda of Greenville - Service Center
Greenville, SC
780 Reviews of Mazda of Greenville - Service Center
First time visit This was our first visit to Bradshaw after moving here from Charleston. I loved that I could make an appointment online. We arrived at our scheduled t This was our first visit to Bradshaw after moving here from Charleston. I loved that I could make an appointment online. We arrived at our scheduled time of 1:30 and was finished up by 2:30. We had a 45k checkup and a alignment. They recommended that we get new tires because the alignment had caused some wear. They didn't push for them to replace which I really liked. More
Great experiences and people The service department is probably the best on the motor mile. I can tell that they actually care about me and my car. They've worked with me before t The service department is probably the best on the motor mile. I can tell that they actually care about me and my car. They've worked with me before to get better prices, and they treat me like a friend. They know me by first name, and often have friendly conversation. Plus, I've never had bad work done at the service department. They go out of their way to answer any questions I have and they charge me better prices than some mechanics. I should point out that my review really only covers the service department. I don't really like their sales team. They try hard to make sales, and badger people to get them. I brought a friend to test-drive and possibly buy a Mazda CX-5. Sales manager actually tried to keep us from leaving when we said we weren't buying. He actually stood between us and the door and was talking loudly enough that a lot of other customers and employees were starting to watch us. Needless to say, I had a conversation with the district manager soon after that. Anyways, great service department. More
Riding smoothly I needed basic service and oil change and a few filters replaced. All done easy peasy and now my CX5 is riding smoothly. Thank you! I needed basic service and oil change and a few filters replaced. All done easy peasy and now my CX5 is riding smoothly. Thank you! More
Keep on searching We’ve had an ongoing problem with water intrusion on the passenger floor. The service techs have tried very hard to find the cause. They are working c We’ve had an ongoing problem with water intrusion on the passenger floor. The service techs have tried very hard to find the cause. They are working closely with us and have ruled out several possibilities. We took some pictures this weekend, so when we take the car back in on Monday, hopefully they will be able to stop the water issue. More
Oil change Service representative was excellent, Matthew. I just had an oil change. The cost of the oil change recently increased and I questioned it...I was tol Service representative was excellent, Matthew. I just had an oil change. The cost of the oil change recently increased and I questioned it...I was told that oil prices went up...that did not any sense to me. The 52 week high was almost $87...the price today, 7/19/19 is approximately $63? More
MAZDA Air bag recall service I had a very enjoyable experience with Bradshaw Mazda. I scheduled my airbag recall repair online and Bradshaw treated me very professionally. The s I had a very enjoyable experience with Bradshaw Mazda. I scheduled my airbag recall repair online and Bradshaw treated me very professionally. The service person (I didn't get his name) was very courteous. I waited in the customer lounge and enjoyed a great cup of coffee while watching the large t.v. The service took a little longer than expected but I was very comfortable during the wait. More
3x in the service department and issue still not resolved We have had a brand new 2018 Mazda M3 purchased in November of 2018 in the shop 3x now with still no resolution to the issue of the vehicle cutting of We have had a brand new 2018 Mazda M3 purchased in November of 2018 in the shop 3x now with still no resolution to the issue of the vehicle cutting off while driving. One of which times actually caused an accident. The vehicle is currently parked until something can be done to replace it. We refuse to take the risk of continuing to drive this lemon of a brand new car. Mazda corporate has been contacted for resolution as the local dealership has been unwilling to come up with one other than to place us in a base model vehicle which is not what we purchased. More
Tire alignment Checked for need to align and took corrective action. Also checked for damage to tire and wheel rim. No further service needed. Cause of service was d Checked for need to align and took corrective action. Also checked for damage to tire and wheel rim. No further service needed. Cause of service was driving over large chuckhole. More
Recall software update and overspray fix There was a recall of the model by the manufacturer few days back to update the software to fix engine stalling problem. Along with that there was one There was a recall of the model by the manufacturer few days back to update the software to fix engine stalling problem. Along with that there was one more issue of overspray on the vehicle front below the headlights which I asked to fix. Was not happy with the overspray fix. Happy with the quick fix on software update. More
Oil Change Generally give great service, very timely, very professional. However, after this most recent trip, my car wouldn't start. The battery had gone de Generally give great service, very timely, very professional. However, after this most recent trip, my car wouldn't start. The battery had gone dead. Certainly not their fault, however, the paperwork they handed me gave the battery a green light rating. I don't blame them for the battery going out, it had been going for a couple of weeks, and was expected, but I do insist that the group servicing my vehicle not tell me they tested something that they clearly didn't bother to touch or test. More