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Mazda of Greenville - Service Center

Greenville, SC

4.8
780 Reviews

780 Reviews of Mazda of Greenville - Service Center

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September 27, 2019

Car buying Went to purchase a used car but came out with a new car thanks to the help of Austin. I expected to be there for hours working out the “little “ detai More

by SCCUBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Durham
Sep 27, 2019 -

Mazda of Greenville responded

Thank you for the amazing review! Our goal is to be fun and friendly, but helpful too. We're so thankful you gave us the opportunity to help you. We look forward to seeing you around for service too. You'll find the same friendly & happy faces there! Thank you again for your business and welcome to our Bradshaw Mazda family!

September 18, 2019

Quick and friendly service I had a recall for a software update. I had an appointment, they took me back right away and only waited 30 minutes , they had told me approximately More

by CLAUDB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Durham
September 18, 2019

Almost a great visit Everyone was very welcoming and helpful. I appreciate that my car was taken in on time...great. Appointment took longer than anticipated as some extra More

by Wonder Woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall everyone's names in the service departmnet
September 18, 2019

None service My wife was told that they wasn't equipped to solve her issues that she wanted to be solved according to her vehicle, and no direction where r what sh More

by FOWLERMICHAEL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darius Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Mazda of Greenville responded

Please tell me what type of car you have and the issue. There are certain vehicles we don't work on. If we can't solve the issue, we can refer you to the proper facility.

September 16, 2019

Recall repair All of the service members I spoke with were very friendly and helpful. I was impressed by how quickly my phone call was returned when I had to leave More

by H_UNDERWOOD05
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Mann
September 15, 2019

Service Always have my service done at Bradshaw Mazda on Laurens Rd Greenville SC. They set up an appointment for me, take me to and from work. Each perso More

by WHITMIREDEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darius Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan, Jeff and Matt
September 14, 2019

10k check, recall Very pleasant, thorough, quick service. Always a pleasure to have service done there. Knowledgeable personnel. Clean and neat waiting area. Fast in More

by WMORIN724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can not recall names.
September 14, 2019

Bradshaw Service dept is great. Prices were higher from before. I was kind of disappointed at they didn't wash my car like they used to. Overall I really like More

by CARYCAMDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
September 11, 2019

Recall Correction Prompt response and excellent service. My recall notice arrived on a Thursday and they scheduled my repair for 8:00 Monday morning. Staff were helpf More

by ANDY.BARRETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Durham
September 10, 2019

Good but used to do the same for less $$ So, now that my vehicle is out of warranty...they want to charge me a ton for coolant flush, brake fluid flush, spark plug change, engine air filter c More

by TYRUSHING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin Durham
Sep 25, 2019 -

Mazda of Greenville responded

We're sorry that you are upset. However, all new vehicle warranties for any new car are X miles or x years... depending on the make. Some of the items you mentioned are more "time" sensitive than mile sensitive. So if you're out of warranty because of miles (but not time), it's just unfortunate that the items we mentioned were not covered. Our synthetic oil change prices are in-line with every "Express lube type facility" in Greenville. We're $7-10 cheaper than some & $5-10 more expensive than some. But we have technicians versed in Mazdas, and we provide coffee, snacks & a comfortable place to wait (or a shuttle if you want to leave).

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