Mazda of Greenville - Service Center
Greenville, SC
780 Reviews of Mazda of Greenville - Service Center
safety recall notice They replaced an airbag, I was told it would be about 1 1/2 hours it took about an hour. They also did the rear brakes with an estimate of $260 and it They replaced an airbag, I was told it would be about 1 1/2 hours it took about an hour. They also did the rear brakes with an estimate of $260 and it was $238. More
Friendly staff and fast service I needed to have an airbag replaced due to a recall. I had never been to Bradshaw Mazda before. I was able to make my appointment online. Staff called I needed to have an airbag replaced due to a recall. I had never been to Bradshaw Mazda before. I was able to make my appointment online. Staff called me and visited with me regarding my vehicle and confirmed my appointment. When I arrived the following week, I was greeted very courteously and I opted to stay and wait on my vehicle. Time went by very quickly and the waiting area was well stocked, clean and inviting. More
I've been going to Mazda for car service for the past 15 years. Jeff and the rest of the team are very personable. They always inform you of issues you need to look into but never pressure you into fixing years. Jeff and the rest of the team are very personable. They always inform you of issues you need to look into but never pressure you into fixing something unnecessary. Very honest about pricing as well. More
Oil change and other checks The service team is Friendly, knowledgeable and helpful. They accommodate your schedule and willing to work on your car very rapidly. The fees are The service team is Friendly, knowledgeable and helpful. They accommodate your schedule and willing to work on your car very rapidly. The fees are reasonable. More
Quick & thorough! Stanley Shockley was very pleasant to work with. He got me in and out in no time, fully explained to me what was needed, and emailed me quotes shortly Stanley Shockley was very pleasant to work with. He got me in and out in no time, fully explained to me what was needed, and emailed me quotes shortly after leaving. More
Sloppy, need attention to details Scheduled simple oil change and 45k mile check-up. Scheduling was easy. Oil change, systems check, tire rotation and alignment took nearly 3 hours. Scheduled simple oil change and 45k mile check-up. Scheduling was easy. Oil change, systems check, tire rotation and alignment took nearly 3 hours. Tire pressure warning light was not reset following service. Had to return 2x to get it to stay reset. Left plastic and floor liner in car following service. On a positive note, staff was friendly, courteous, and apologetic for tire light situation and compensated me for my lost time and inconvenience. A little better efficiency and attention to the little details would go along way in improving the customer experience. More
Service Experience I called to get a oil change on December 31st and Jeff Mann Service Consultant gave me appointment that day. Jeff is always very professional. I called to get a oil change on December 31st and Jeff Mann Service Consultant gave me appointment that day. Jeff is always very professional. More
Very capable I enjoyed meeting Jeff and several members of the team there at Bradshaw Mazda. The service was quick and competent. I felt like Jeff went above and b I enjoyed meeting Jeff and several members of the team there at Bradshaw Mazda. The service was quick and competent. I felt like Jeff went above and beyond in taking good care of us, and offering the right service. We will return! More
1994 Mazda Protege LX I could not find anyone in Sumter or Columbia, SC that would work on my 1994 Protege due to the age. Jeff and the Service Dept Manager didn't have a p I could not find anyone in Sumter or Columbia, SC that would work on my 1994 Protege due to the age. Jeff and the Service Dept Manager didn't have a problem with it. They were able to complete all the work I requested and then some. Great people doing great maintenance and service. My Mazdas have a new place for maintenance. More
Overall very good Friendly, prompt service. Just one hour for Oil change/tire rotation & recall check which is very quick compared to other dealerships. Only 2 things k Friendly, prompt service. Just one hour for Oil change/tire rotation & recall check which is very quick compared to other dealerships. Only 2 things keep me from giving 5 stars: $90 for Oil change and tire rotation is expensive compared to other dealerships. Free or discounted maintenance service should be included with leased vehicles. Also, no weekend service hours makes it less convenient to schedule timely service. More