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Mazda of Greenville - Service Center
Greenville, SC
780 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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780 Reviews of Mazda of Greenville - Service Center
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January 22, 2020
Pretty decent Vehicle intake was straightforward. Work commenced on time, was done earlier than promised. Valve stem caps were loose, which is the sort of minor d Vehicle intake was straightforward. Work commenced on time, was done earlier than promised. Valve stem caps were loose, which is the sort of minor detail that probably only I would notice but I've learned to check for such things. This is, after all, the 21st century. Service dept called me at the correct phone number when vehicle was done. Repair order is well itemized for parts and labor. $20 shop supply fee sounds high but is probably well within reason. No environmental fees, disposal fees, other bogus surcharges, etc., so that's good. Alignment was listed on repair order but I received no documentation showing before and after measurements. Not surprising these days but an important detail if one strives for quality work. A hard copy and electronic copy of work order are provided. Mobil platform service scheduling works well and includes calendar reminder function. Overall experience was actually slightly better than expected. I will be back. More
by hydralt1
Verified CustomerEmployees Worked With
Consider adding service and parts team member names to employee list.
January 21, 2020
Well taken care of! My wife and I purchased an used vehicle on Christmas Eve. Austin was our sales person and he did a very good job of listening and assisting us with ou My wife and I purchased an used vehicle on Christmas Eve. Austin was our sales person and he did a very good job of listening and assisting us with our selection. When we got home after Christmas, we noticed an oil leak. We contacted Bradshaw Mazda and worked with Stan (Service Manager) and Adam (Sales Manager). The team at Bradshaw Mazda assisted and completed the repair in a very professional manner. *Side note, on the day we dropped the car off, Stan was outside and noticed that our second car had a tire that was almost flat (nail). Stan had us pull to the back and added air to the tire and provided information on where we could get the repair on the tire completed. Great guys and we will bring our Mazda back for future service needs based on the excellent customer service. Brian & Kathy Davidson More
by DAVIDSONBRIAN1968
January 19, 2020
Outstanding Customer Service and Good Work...but at a Price A customer of this dealership for 10 years, this is hands down the best service department I have ever used. I have bought three new Mazda's at this A customer of this dealership for 10 years, this is hands down the best service department I have ever used. I have bought three new Mazda's at this dealership and the primary reason I bought the second and third vehicle was the superb service department. The Mazda's themselves have been excellent, reliable vehicles. While I have been nothing short of completely satisfied by the staff and the quality of service by the technicians to my autos, the cost of service has increased dramatically since Bradshaw acquired the dealership from John Finger. As a result, I will likely shop around for my next new vehicle at other dealerships before I decide on buying another Mazda at Bradshaw. In the past I just simply went to this dealership and traded for a new Mazda. More
by James
Employees Worked With
Jeff, Stan in the service department and Brian Castro was the salesman. I would recommend all three with the highest rating.
January 18, 2020
Expectations This was my first visit to Bradshaw Mazda. I was a 20 year customer of John Finger. They were very good so I was skeptical of the new system. All o This was my first visit to Bradshaw Mazda. I was a 20 year customer of John Finger. They were very good so I was skeptical of the new system. All of my fears were put to rest from when I walked in. The two girls and Steve, the service manager were attentive and the car was ready when I was told it would be done. I will be a customer with no fear . More
by JAKINSC
Employees Worked With
Steve, Kaitlin and a dark haired girl that checked us out.
January 18, 2020
oil & filter change The service man explained the recommendations and things to consider clearly. He was helpful and I plan to return. The service was timely and the wa The service man explained the recommendations and things to consider clearly. He was helpful and I plan to return. The service was timely and the waiting area was clean. More
by AMANDAPITTS5
Employees Worked With
January 16, 2020
Trouble shooting starting issue The staff at Bradshaw was quick to respond to my time in need. They quickly evaluated the starting issue I was having and implemented a good fix plus The staff at Bradshaw was quick to respond to my time in need. They quickly evaluated the starting issue I was having and implemented a good fix plus look to resolve other issues they came across. More
by MAZZONEMEYER
Employees Worked With
I am sorry but I do not remember anyone's names
January 15, 2020
Excellent service on my Mazda. Fast service for an oil change. I have had a great deal of work done at this dealership over the years. I am sorry for the confusion about getting a Fast service for an oil change. I have had a great deal of work done at this dealership over the years. I am sorry for the confusion about getting an email saying I missed the appointment when I was actually there and had the service done. Don't really understand the mixup. More
by SCIENCEBYJONES
Employees Worked With
service department
January 15, 2020
Great Service Department Stan and Jeff are super service guys. You can trust them to shoot straight with you. The service work was done on time for the cost specified. Stan and Jeff are super service guys. You can trust them to shoot straight with you. The service work was done on time for the cost specified. More
by RJAEGGLI
Employees Worked With
Stan
January 15, 2020
Airbag recall for our 2009 Mazda 6. As always, Bradshaw's service staff excelled. We purchased the car there and it has been serviced there exclusively. When we purchased a new car, we bought it Bradshaw's service staff excelled. We purchased the car there and it has been serviced there exclusively. When we purchased a new car, we bought it there on the basis of the quality of service. More
by JIM.EDWARDS1
Employees Worked With
Stan Shockley and Jeff Mann.
January 15, 2020
Above and beyond service. Scott, the service manager, really tried to help me update the maps on the GPS (found out none is available) and then he helped me update the settings Scott, the service manager, really tried to help me update the maps on the GPS (found out none is available) and then he helped me update the settings in my car. He was very patient and attentive. All of the staff there is always friendly and very helpful. More
by ILOVETOCHANT
Employees Worked With
Scott and Jeff
