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Mazda of Greenville - Service Center

Greenville, SC

4.8
780 Reviews

780 Reviews of Mazda of Greenville - Service Center

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April 08, 2022

We have bought and been serviced by this dealership for a long time and have never been disappointed. The service department is exceptional, professional and we have continued to buy Mazdas for that reason. More

by MARLEE6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
April 08, 2022

Extremely friendly and competent kept me informed of the process they used to inspect and service vehicle More

by PETERCLAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager or representative
April 08, 2022

Very friendly staff and prompt service. On time appointments and yummy snacks while waiting. Thank you. More

by Amberg7hi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
April 08, 2022

Amazing service beyond outstanding Great work you set a new standard for customer service Thank you for all you did Dee Lee More

by WCHIZLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Christopher
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

Excellent service. Jeff is a plus very well known and a nice guy the new features or getting a text message with a video or what has been done to the car is awesome More

by buritica73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF Mann
April 03, 2022

Oil was 3 quarts low on my Mazda cx9 and one tire very low in air and had a nail after maintenance and inspection. Yet they suggested replacing steering fluid ( not that important but cost around $120) Al More

by Rusty77777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kal
April 03, 2022

They did a great job replacing the water pump on my Mazda CX9. It was expensive, but the workmanship was worth the price. However after spending almost $4000.00 they didn't even have the presence of mind t More

by DANSILEO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff the service writer!
Apr 04, 2022 -

Mazda of Greenville responded

Thank you for your business. Unfortunately we don't have a place to wash & vacuum service vehicles at our location. We have to have our new & preowned cars driven to another location for clean-up. Sorry your vehicle wasn't cleaned but that's not a process we're able to offer or handle.

Apr 04, 2022 -

DANSILEO0 responded

Thank you for your response. You might think I am old school, but a little extra perk, like a car returned clean, can go a long way to keep customers and generate positive comments to help build new referrals from those customers. Jeff told me my suv was ready about 10:00 AM. I told him I would pick it up after work around 4:30 PM. Your dealership had plenty of time to run it to another location so I am not buying that excuse. I hope this constructive comment is helpful.

April 02, 2022

The service was very timely and the staff was very cordial and helpful. The video showing what the technician did was a nice touch. More

by LEWISF48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
April 01, 2022

The service dept. at Bradshaw Mazda is second to none. I’ve brought my vehicles there for the last 15 years, and will continue to do so! More

by BSHARP0013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
March 30, 2022

Need to provide pet friendly loaner cars. Are pets are part of our family and should treated properly More

by MATTFV61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lovedahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yassir Elamin
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