Mazda of Gladstone - Service Center

David was very patient trying to help us understand the nav system. Lack of a manual is difficult 4 us old people! The update was performed and hopefully we will figure out how to operate it. nav system. Lack of a manual is difficult 4 us old people! The update was performed and hopefully we will figure out how to operate it. More

very friendly , its like family well done I will be back ! every one was great as usual good job its always a pleasure to be there ! every one was great as usual good job its always a pleasure to be there More

JoLynn was my contact and she did an amazing job! Scheduling was great - I had a flat tire to be patched. Instead of sending me to Les Schwab they got me in ASAP. A free Lyft drive home then back was Scheduling was great - I had a flat tire to be patched. Instead of sending me to Les Schwab they got me in ASAP. A free Lyft drive home then back was great. My only problem is due to a medical condition I’d prefer a loaner vehicle. More

My first Service visit here was a Welcoming and Satisfying Experience. I showed up way too early, but nevertheless I was accommodated right away. My Service Advisor, Jolynne Baertlein was so Courte Satisfying Experience. I showed up way too early, but nevertheless I was accommodated right away. My Service Advisor, Jolynne Baertlein was so Courteous and Efficient. (I found out later that she is a Service Manager). She made sure and did research of my Mazda CX5 historical and consistent service records from Mazda of Salem so that all necessary or recall service is performed in a seamless manner. I will now be Establishing this Service Center for both of my CX5 and Mazda3 as my family and I have recently moved to Clackamas. Thank you. More

I packed a lunch and a drink as well as a book, figuring I would be waiting for quite awhile. Surprise! My car was ready in about 45 minutes. Had to take my lunch and book elsewhere and have a picnic! I would be waiting for quite awhile. Surprise! My car was ready in about 45 minutes. Had to take my lunch and book elsewhere and have a picnic! More

Making the appointment was easy and work was done on time Good sale on tires this month. The Lyft ride to my house and back worked well Good sale on tires this month. The Lyft ride to my house and back worked well More

As usual the service today at Gladstone Mazda was excellent. Got a new CX-5 yesterday, and the service department helped swap and install the tow hitch from the older trade-in vehicle onto the new on excellent. Got a new CX-5 yesterday, and the service department helped swap and install the tow hitch from the older trade-in vehicle onto the new one. The timing was quick and the staff very professional and pleasant. More

The service department is good to work with. My car was going to take longer than expected, so they got me a Lyft home and offered me a ride back as well. They took good care of me and my car. going to take longer than expected, so they got me a Lyft home and offered me a ride back as well. They took good care of me and my car. More

Mazda Rulz!!! I make my car ugly and Mazda makes it beautiful again. Thanks Mazda, you is the best. Six more words to fill this. beautiful again. Thanks Mazda, you is the best. Six more words to fill this. More

Just wanted to give a 'shout out' to all the staff in the service department, from the customer service reps to the technicians who are always working hard to ensure the safety and reliability of my car. Spe service department, from the customer service reps to the technicians who are always working hard to ensure the safety and reliability of my car. Special kudos to Jolynne B. for making me feel like more than just a cutomer whenever I bring my car in to have it serviced. I always look forward to doing business with Jolynne, thanks to her easy going, caring personality. More