Mazda of Gladstone - Service Center

I like the Service Department at Mazda of Gladstone a lot. Easy to schedule online, easy check-in upon arrival, and very prompt service. This is my fifth year taking my car there for service. David Val lot. Easy to schedule online, easy check-in upon arrival, and very prompt service. This is my fifth year taking my car there for service. David Valdez was friendly and helpful. The work I needed came in under the estimate, and took half the time expected. Although the waiting area is a bit noisy, I just bring earbuds, which neutralize the noise so I can read while I wait. I appreciate that they give coupons for a car wash with every service. More

David Valdez was amazing from the moment I arrived to getting checked out. He was working all by himself due to COVID, but was beyond professional and positive. Give that guy a day off, he deserves it! getting checked out. He was working all by himself due to COVID, but was beyond professional and positive. Give that guy a day off, he deserves it! I will return because of his amazing service. More

Pretty quick service appointment. Friendly desk person. I don't want to type 15 words. don't want to type 15 words. More

Service department and staff are easy to work with and go out of their way to accommodate our needs. Prices are a bit higher than others. out of their way to accommodate our needs. Prices are a bit higher than others. More

Great, timely service. Very helpful with questions, and looking to preempt car issues and problems. looking to preempt car issues and problems. More

My first visit to this dealership. I was very pleased with the customer service. I will definitely return for future service! with the customer service. I will definitely return for future service! More

The service department put in extra effort to get my safety systems calibrated after I had a front window replaced. They knew I was waiting, and worked through lunch to complete the work and get me on m safety systems calibrated after I had a front window replaced. They knew I was waiting, and worked through lunch to complete the work and get me on my way. I was very grateful for this extra effort. More

The service department under David has always been a stellar part of bringing my vehicle to the Mazda dealership of Gladstone. David and his team work diligently to take care of their clients and make s stellar part of bringing my vehicle to the Mazda dealership of Gladstone. David and his team work diligently to take care of their clients and make sure they are satisfied with their experience. Recently I got called into work while my 60k service was being performed. David got me a Lyft to and from work. He even had to call a second Lyft driver for me on the return because the first one didn’t wait for me to get outside!! I called and David instantly got me the second Lyft and I was headed back home in no time!! Their service is outstanding. 10 out of 10 recommend to anyone seeking a REAL person when catering to their car’s service needs. Thanks so much for always taking care of me and my little mazda3! More

service manager Jolene is excellant...she got me in for service and I didnt have appt..so nice and caring.. service and I didnt have appt..so nice and caring.. More

As always, David Valdez and the Service Department performed with excellence. At 69 years of age, I had never used a dealership for service until now. I am extremely impressed with all facets of the performed with excellence. At 69 years of age, I had never used a dealership for service until now. I am extremely impressed with all facets of the Service Department.... especially David. I'll keep coming back! More