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205 Reviews of Mazda of Gladstone - Service Center
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June 21, 2018
Excellent service and sales team! We've bought 4 cars from this dealership and couldn't be happier. The sales and service teams are excellent. Always friendly and professional and genu We've bought 4 cars from this dealership and couldn't be happier. The sales and service teams are excellent. Always friendly and professional and genuinely care about my satisfaction. Best experience I've had with any dealership. 5 stars!! More
by Kimmaya
Employees Worked With
Avalon Harris, Arturo Venegas, Larry Gaskins
June 19, 2018
Great Service Department It's always nice to get greeted by Avalon when I bring my car in. I accessorized my Mazda CX-5 with a full roof rack and expected to be there for 90 It's always nice to get greeted by Avalon when I bring my car in. I accessorized my Mazda CX-5 with a full roof rack and expected to be there for 90 minutes. I was so surprised when they informed me after 52 minutes that they were done. I always love getting my car wash certificate, too. Love this dealership. Lynn Sanchez, my sales person always stops by and checks in with me when she sees that I'm in the building. Great group of people. More
by Catherine Tolle
Employees Worked With
Avalon Harris
June 19, 2018
Consistent Service; People Listen The service was just a routine oil change and tire rotation. But, I had several things I wanted them to look at, in addition to the normal stuff. A The service was just a routine oil change and tire rotation. But, I had several things I wanted them to look at, in addition to the normal stuff. All of it was handled with professional care and in an expedient manner. I even got a discount, because the tires did not need rotating. The only flaw...they forgot the sticker in the windshield to remind me when to come back for the next service. I went back the next day and got the sticker, plus also got them to pair my phone to the car--something which I had been unable to do successfully, despite repeated efforts. That was a nice, free add-on. More
by Steve43
Employees Worked With
Avalon Harris
June 15, 2018
Awesome team! We went in for a service on our 2016 CX5 and walked out with a new CX5. Jonathan took the time to show us a new car and walk us though the exchange. T We went in for a service on our 2016 CX5 and walked out with a new CX5. Jonathan took the time to show us a new car and walk us though the exchange. The whole sale, he was friendly and we didn’t feel pressured at all. Honestly we walked out of there with a new car because of him taking the time to talk to us . More
by Espinozafam.
Employees Worked With
Johnathan Hill
June 14, 2018
Great Service The service department is professional, organized and efficient. Usually when my car is out of warranty I start going to an Oil Can Henry's, but this The service department is professional, organized and efficient. Usually when my car is out of warranty I start going to an Oil Can Henry's, but this staff gives great service and they don't try to sell me anything I don't need. Very honest! Avalon Harris is a young woman making a mark for herself in usually a "Man's area" and doing an exceptional job. She is always upbeat and on top of it. More
by kmel
Employees Worked With
Avalon Harris
June 13, 2018
Happy I think Avalon is great. She’s so friendly and always has a smile when she greets you. I always bring my dog with me and everyone in the service depar I think Avalon is great. She’s so friendly and always has a smile when she greets you. I always bring my dog with me and everyone in the service department and the sales department are so happy to see her. Kenny, in the service department is probably by far her favorite person to see. He shows her so much attention, as if I’ve made his day by bringing her in. She gets treats from him and a lot of love. I could go to a location for service that’s much closer to home, but I choose to continue going to Mazda of Gladstone because the people I deal with when I need to go are so great. More
by Unexpected_surprise18
Employees Worked With
Kenny, Avalon Harris
June 09, 2018
Very pleased with service. I have always had excellent service. Staff are never pushy, but offer suggestions when appropriate. Avalon treats me like family. I appreciate that I have always had excellent service. Staff are never pushy, but offer suggestions when appropriate. Avalon treats me like family. I appreciate that they let me know what to expect down the road (pun intended). More
by Avalon's book reviewer
Employees Worked With
Avalon Harris
June 07, 2018
Great Service As always, Kenny and the service staff were professional, friendly and great to work with. Scheduling was easy, the work was done on time, and I coul As always, Kenny and the service staff were professional, friendly and great to work with. Scheduling was easy, the work was done on time, and I couldn't be more satisfied. More
by SteveChris
Employees Worked With
Kenneth Wake
May 31, 2018
Arm rest for new car Had an arm rest installed in my new car. It’s always nice to have staff considerate of your wait time! Avalon does her best in estimating that time Had an arm rest installed in my new car. It’s always nice to have staff considerate of your wait time! Avalon does her best in estimating that time but does make adjustments if needed and is much appreciated. I drive about an hour and fifty minutes, but has always been well worth getting my cars needs done here. More
by Pat
Employees Worked With
Lynn Sanchez, Avalon Harris
May 18, 2018
Great customer service Avalon works very hard at making it affordable as possible and comfortable! Lynn has always made contact to ensure all is well with my car purchase. Avalon works very hard at making it affordable as possible and comfortable! Lynn has always made contact to ensure all is well with my car purchase. They both have a personal touch to the services they provide! More
by Pat
Employees Worked With
Lynn Sanchez, Avalon Harris
