Mazda of Gladstone - Service Center

Fast and Friendly We received a recall notice from Mazda, something to do with the front passenger airbags. When we pulled into the service bay Avalon seemed to know ex We received a recall notice from Mazda, something to do with the front passenger airbags. When we pulled into the service bay Avalon seemed to know exactly who we were: "Are you Anthony Lester?" she asked. When I said yes she pulled our paperwork, told us what to expect, got our keys, verified our contact info, had us sign a work order, and we were on our way. Avalon said it would be a couple hours (we had dropped our car off about 1.5 hours before our appointment time) but within an hour and a half she called to say our car was ready for pickup! When we got there about 30 minutes later Avalon had our car and paperwork ready, we signed the work order and we were on our way with a repaired car and a free wash coupon. Fast, friendly, and efficient....very professional!! More

Detailed work I went in with concerns for a possible leak, going into the winter I didn't want to risk being stranded. Avalon and the team dug deep to make sure tha I went in with concerns for a possible leak, going into the winter I didn't want to risk being stranded. Avalon and the team dug deep to make sure that I didn't have any leaks and even did a pressure test to make sure I would be safe before handing me the keys. I was given a loaner car and was well taken care of and made accommodations to work around my work schedule. I appreciate the service team and their effort to keep me confident in driving my vehicle worry free. More

Service visit 12-1-18 Mazda of Gladstone has incredible service and they treat you like royalty. Kind, caring and truly invested in making sure your experience was satisfac Mazda of Gladstone has incredible service and they treat you like royalty. Kind, caring and truly invested in making sure your experience was satisfactory. Thanks! More

We were treated very well by all the staff. The work was completed on schedule. The loaner car was greatly appreciated. We will continue to use this dealership. The work was completed on schedule. The loaner car was greatly appreciated. We will continue to use this dealership. More

Came and had my reg tires switched out for winter tires. I was able to get in with relatively short notice and my tires were swapped in a timely manner. I was treated excellent as always. I was able to get in with relatively short notice and my tires were swapped in a timely manner. I was treated excellent as always. More

Great Kat was incredible, knowledgeable and just a fun spirit to work with!!! Nice atmosphere funny laid back. Nice clean service department. Most of a Kat was incredible, knowledgeable and just a fun spirit to work with!!! Nice atmosphere funny laid back. Nice clean service department. Most of all DOG FRIENDLY!!! More

Great Service Department I was in for oil change (maintenance light on) and they also replaced my cabin air cleaner. I asked Avalon if they could replace wiper blades and the I was in for oil change (maintenance light on) and they also replaced my cabin air cleaner. I asked Avalon if they could replace wiper blades and they did that, too. I was in/out in 30 minutes. More

Excellent customer service My CX-3 was in for the 5,000 mile service. The work was done ahead of schedule, received a courtesy vacuum of the interior, and a coupon for a free c My CX-3 was in for the 5,000 mile service. The work was done ahead of schedule, received a courtesy vacuum of the interior, and a coupon for a free car wash. Avalon is an excellent Customer Service Manager deserving of recognition. More