Mazda of Gladstone - Service Center

David Valdez gave me a warm welcome, explained what they would be doing and answered all questions and was very helpful with a GPS question. Overall very satisfied. would be doing and answered all questions and was very helpful with a GPS question. Overall very satisfied. More

Always pleasant people on staff to help the customer. The service is above par with explanations as to the results of that days service. It's worth the extra drive to come to the dealership. service is above par with explanations as to the results of that days service. It's worth the extra drive to come to the dealership. More

Appointment availability was excellent, service was great and best of all they respected COVID-19 related precautions. So glad that this is my local dealer and service center. and best of all they respected COVID-19 related precautions. So glad that this is my local dealer and service center. More

The dealership service department is friendly & courteous. Cleaning of the interior of the car after service is a nice touch and a practice other dealerships should emulate. courteous. Cleaning of the interior of the car after service is a nice touch and a practice other dealerships should emulate. More

Quickly in and out. Everything was completed as I had requested beforehand. No issues with any element of the service. The car was cleaned nicely as usual before its re Everything was completed as I had requested beforehand. No issues with any element of the service. The car was cleaned nicely as usual before its return to me. More

A big repair was simple and painless JoLynne did a great job getting me through this repair. I was in and out quickly with a loaner car, and the work on my car was completed faster than JoLynne did a great job getting me through this repair. I was in and out quickly with a loaner car, and the work on my car was completed faster than I expected. Thanks! More

Great dealership and service was quick. The only request would be for some outdoor seating while you wait for service due to covid. Doesn’t need to be fancy seating just something for social distancing. Tha would be for some outdoor seating while you wait for service due to covid. Doesn’t need to be fancy seating just something for social distancing. Thanks for the free car wash! More

Quick and Easy Came in to get a spare key programmed. Jason Larson was very helpful and in getting this set up. He even cleaned a dirt smudge off my seat! I have Came in to get a spare key programmed. Jason Larson was very helpful and in getting this set up. He even cleaned a dirt smudge off my seat! I have been to this dealer twice, now, and both times have been great experiences. Look forward to have a great relationship with the in the future in keeping my CX9 in good health. More

I had a problem with my CX-5 and Mazda of Gladstone service department got me in immediately. I was personally taken care of by Jolynne Baertlein. So I wasn't stuck there waiting, she gave my a loaner service department got me in immediately. I was personally taken care of by Jolynne Baertlein. So I wasn't stuck there waiting, she gave my a loaner car! She recognized that I was a loyal customer and took great care of me. The problem was resolved by the end of the day. They were willing to do whatever to accommodate if I needed extra help also, considering it was dealt with during the cover situation. More

very very good excellent service I had a very good experience and I'll be back ! so look for me Jolynn was very good and Terrence was great . excellent service I had a very good experience and I'll be back ! so look for me Jolynn was very good and Terrence was great . More