Mazda of Gladstone

Derek was extremely helpful and attentive. He went above and beyond to help us get exactly what we wanted. He was very knowledgeable on on the vehicles and how Mazda differentiates themselves He went above and beyond to help us get exactly what we wanted. He was very knowledgeable on on the vehicles and how Mazda differentiates themselves from the competition. I would definitely recommend working with him to anyone who is looking for a new car. More

I had a good experience with the salesperson but that is where it ended. It was awful after she handed me off to financing, or even working with the sales manager on an issue with the vehicle of interest. T where it ended. It was awful after she handed me off to financing, or even working with the sales manager on an issue with the vehicle of interest. Their biggest profit seems to be getting you to finance through them with their affiliated banks. They were dishonest with me regarding financing - it was manipulative and desperate. They asked that I return the car because I didn't want to work with their bank. I had my own financing lined up. Are they in the business of selling Mazda vehicles or customer loans? Is this their sales culture? I always stayed away from the small used lots, but they are pulling the same tactics. Be aware of Car Bushing tactics and protect yourself with your own financing. Don't rush to take the vehicle home! More

Derek was a great help to us to complete our purchase of our CX-90! We did everything over the phone since we were from a different state, but Derek walked us through to whole process and made everything so our CX-90! We did everything over the phone since we were from a different state, but Derek walked us through to whole process and made everything so simple. We are completely satisfied with our experience and purchase! More

Mazda of Gladstone had a large variety of models, trims, and colors available making it easier to find what you like. The sales team was very helpful and welcoming. We went first to look, and we got to see and colors available making it easier to find what you like. The sales team was very helpful and welcoming. We went first to look, and we got to see everything we asked for. We said we needed time to think about what we want and there was zero pushback from the team, like, “what can I do to get you to buy a car now?” Bob, our salesman, and the sales team made a great impression with their customer service. After we bought the perfect car from them, Bob checked in once in a while to ask how we enjoyed the car. It was a very pleasant experience. More

Ed was so much fun to work with. He’s so entertaining and has fun stories. He didn’t pressure me into any additional things and was straight with me. I also worked with Jeff who was He’s so entertaining and has fun stories. He didn’t pressure me into any additional things and was straight with me. I also worked with Jeff who was fun and helpful when choosing a car and starting the financing. I highly recommend them to anyone who would want a Mazda! More

No pressure. Very friendly staff. Made car buying experience actually enjoyable. I had come in to Gladstone Mazda for service on my 2016 Mazda and was browsing at Very friendly staff. Made car buying experience actually enjoyable. I had come in to Gladstone Mazda for service on my 2016 Mazda and was browsing at new and used Mazdas to kill time and had some good conversations with multiple staff, in particular salesperson Ed.He found a great deal on a car that he thought I might like and I wound up with a trade-in and a new car sitting my driveway, deal complete, that same day. I recommend Gladstone Mazda and hopefully maybe you’ll get to meet Edward. God guy and good people. Thanks! More

Found this Mazda online and called right away. Been working with Derrek for about two weeks trying to set up all the paper work and set up a day for pick up. Decided to come down myself and drive Been working with Derrek for about two weeks trying to set up all the paper work and set up a day for pick up. Decided to come down myself and drive back. Derrick came in on his day off to pick me up from the train station and help me finalize the deal. I'm super happy with my purchase and extremely thankful for being helped by Derrick and his team! More

They made buying my first Mazda a great experience! The sales and finance team took great care of us while considering our time and what we were looking for in a new car. The sales and finance team took great care of us while considering our time and what we were looking for in a new car. More

I wanted a salesman that was more than a salesman. I was looking to not have a salesman look at me as a their next paycheck, to understand what I needed and be honest and human. Derek was sweet, liste I was looking to not have a salesman look at me as a their next paycheck, to understand what I needed and be honest and human. Derek was sweet, listened, guided and I felt heard by him. I felt like I made a friend not just a business deal. I will be back ♥️ More