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Mazda of Gladstone
Gladstone, OR
2,125 Reviews
Mazda of Gladstone is the Portland, Oregon and Vancouver, Washington area's premier Automotive dealership for New Mazda sales, Certified Used car sales, Used car sales, Automotive Service and parts. We specialize in helping the amazing customers of Gladstone, Milwaukee, Oregon City, West Linn, Lake Oswego, Portland, Vancouver, Beaverton, Gresham, Tigard, Taulatin, Hillsboro, Salem, Canby, Troutdale, Sandy, Camas, and all other outlying communities with their automotive needs.
We offer one of the largest inventories of New Mazda's, Mazda Certified Pre-owned, and quality used cars in the entire Pacific Northwest. All of our new Mazda 3's, Mazda 2's, Mazda 5's, Mazda CX-5's, Mazda CX-9's, and Mazda Miata's come with our dealerships exclusive GreenCar package and with the peace of mind of doing business with a Mazda dealership you can trust. At Mazda of Gladstone we keep only the finest selection of pre-owned vehicles. Our pre-owned vehicles include trade-ins, lease terminations and private party purchases. This results in us having a fine collection of reliable and safe pre-owned vehicles that we can sell with complete confidence. Our philosophy is not to just fix the cosmetics of a used car but to properly recondition our pre-owned vehicles mechanically as well which results in a great pre-owned vehicle you can buy and drive with peace of mind. Please feel free to stop in, visit our website http://www.mazdaofgladstone.com or call (503) 652-9101 for your appointment today.
Our award winning service department has a professionally trained staff that use all of the latest state of the art technology to keep your vehicle's running for years to come. When you use our amazing service department you always work with the same Service writer and the same Mazda trained technicians so they can not only develop a personal relationship with you but also with your vehicle's so that they know exactly what has been done and can take pride in keeping your vehicle in pristine ru
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,125 reviews
February 29, 2024
Easy buying experience. Treated fair. Confident in best price. Clark was outstanding to work with. Treated fair. Confident in best price. Clark was outstanding to work with. More
by Patsheets96
February 19, 2024
Terrible customer service, which ends the moment your purchase is complete. After speaking with two salespersons and a finance person, we were told that we could put a $3,000 payment on our credit card purchase is complete. After speaking with two salespersons and a finance person, we were told that we could put a $3,000 payment on our credit card once the 'no payment for ninety days' offer ended. Upon receiving the first notice from Mazda Financial Services, I was then told that this wasn't an option. On multiple occasions, I spoke with management, who promised they would 'call back in twenty minutes'. That never happened. I was then told that I would have an answer by the end of the week. Likewise, that didn't happen. Upon asking to speak with said individual, I was told that both my partner and I misunderstood our conversations during the purchase. There was no accountability for poor communication, poor follow-up, and a lack of professionalism and/or training on behalf of their salespersons and finance personnel. In a field where quality customer service and communication is valued, they were sorely lacking. I will not give them my business, and likewise will discourage my friends and colleagues from doing so. More
by sabatotm
February 12, 2024
Never got back to me about my license plates and when I could expect them. Quality of customer service after the sale lacks could expect them. Quality of customer service after the sale lacks More
by user
February 04, 2024
I was coming in to see what they had in stock for CX-5 cpo. James and Steven made the process so early, was very transparent, and didn’t try to force me into buying if I wasn’t ready! Each of them were ex cpo. James and Steven made the process so early, was very transparent, and didn’t try to force me into buying if I wasn’t ready! Each of them were extremely personable! Congratulations to Steven for making his first car sold! Melinda in the finance department was delightful to work with. She made the process effortless! Overall, I will always recommend Mazda of Gladstone! More
by kwartell
Employees Worked With
Steven and James, Melinda
