Mazda of Gladstone

Helpful staff who work together We recently purchased a CX-5 from Mazda of Gladstone. Our search started online with Manny helping us (with backup from David and Charity). Manny also We recently purchased a CX-5 from Mazda of Gladstone. Our search started online with Manny helping us (with backup from David and Charity). Manny also helped us with our first test drive. After we had refined our search down to two vehicles over the next week, Emileigh did a fantastic job with another test drive. Once we decided on the CX-5, Carmen went above and beyond with walking us through the lot to find just the right vehicle at the right price, walking us through the paperwork, and getting out the door with our new purchase. The entire Mazda Gladstone family worked together along the way to make sure we got what we needed. While various options and services were presented, there was no heavy-handed pressure to choose any particular option or add-on, and we did add a service contract. As someone else noted, the building is showing its age, but that doesn't stop them from doing a good job. We'll keep our fingers crossed for everyone at the dealership in regard to their new facility. More

Great Experience! I had a great experience at Mazda of Gladstone! I worked with Lynn and she was so helpful and patient! Previous car buying experiences have not been s I had a great experience at Mazda of Gladstone! I worked with Lynn and she was so helpful and patient! Previous car buying experiences have not been so great, I have felt scammed and left with many unanswered questions. At Mazda of Gladstone, Lynn went over everything in great detail and I truly felt she had my best interest in mind. The finance department worked hard to find me the best deal and payment that worked for my budget. This was the best car buying experience that I have had and I will definitely be going back in the future! More

Great Experience! Manny is the man! He was very responsive and knowledgeable. We exchanged emails for a couple of days and agreed upon a price before I arrived, making Manny is the man! He was very responsive and knowledgeable. We exchanged emails for a couple of days and agreed upon a price before I arrived, making the whole process easier. He then took the time to educate me on all the features of the car. Tom in finance was very helpful as well. I would recommend this dealership. More

First new car purchase My daughter is a soon to be new mom. We went to several dealerships and felt pressure to purchase a car that was not right. Upon entering Gladstone Ma My daughter is a soon to be new mom. We went to several dealerships and felt pressure to purchase a car that was not right. Upon entering Gladstone Mazda, Jason greeted us, he was knowledgable, pressure free and made the experience fun! I will go back! More

easy easy easy Easy, fast, low pressure sale. Was dreading the experience like everybody else, but it was painless, friendly and quick. Both Lynn and Charity did a g Easy, fast, low pressure sale. Was dreading the experience like everybody else, but it was painless, friendly and quick. Both Lynn and Charity did a great job to get me exactly the car I wanted at the terms I wanted, and they did it in less than a day. More

Honesty and respect My internet search for a 2016 Mazda Miata put me in touch with sales people from several dealerships. Lynn, at Mazda of Gladstone, was the only one wh My internet search for a 2016 Mazda Miata put me in touch with sales people from several dealerships. Lynn, at Mazda of Gladstone, was the only one who told me, upfront, that all of the stores were adding a "market value adjustment." of $5,000 to the MSRP, and that it could take 120 days before I had the car! The Market Value Adjustment put a 2016 Miata out of my price range, but I went online and searched Lynn's inventory for a used Miata. When I went in to buy the 2009 MX-5 that was on the lot at Mazda of Gladstone, Lynn, and her colleague, David, were honest, respectful, and enthusiastic about my purchase. When I get ready to trade up to a new Miata, I will take my business back to Lynn! More

Professional and Kind Service Bob could not have been more kind, attentive, and thorough in the sale of a Mazda 3 I got from him. Could not have been more happy with the buying exp Bob could not have been more kind, attentive, and thorough in the sale of a Mazda 3 I got from him. Could not have been more happy with the buying experience. Wouldn't recommend any other dealer, great buying experience. Chad, Alex and Charity are also awesome. Never had a better car dealership experience! More

Great people to do business with Lynn Sanchez was the person that handled my transaction. She was very knowledgable and helpful. She was very easy to deal with. She answered all my qu Lynn Sanchez was the person that handled my transaction. She was very knowledgable and helpful. She was very easy to deal with. She answered all my questions on line and kept me informed on every question I had. When I went to purchase the car I had in mind she was very attentive and made sure I understood everything that was included with my purchase.She made sure I understood all the special features and how to use them. In my opinion she went far beyond what was required to make me comfortable and informed. I would definitely recommend Lynn if ever asked for a reference for buying a car. The whole dealership was very customer oriented.Financing and upper management all very helpful. If I were to purchase another vehicle I will return.. More

1st time buyer I dealt with Lynn and she was awesome, she made my experience more comfortable and she didn't try to push me into something that didn't interest me, a I dealt with Lynn and she was awesome, she made my experience more comfortable and she didn't try to push me into something that didn't interest me, at the end she helped me be able to drive my new car home that night . Lynn had them park my car in the showroom and put a big red bow on to and we took pictures then I got to drive it out of the showroom it was exciting She is very good at her job an I would recommend my friends to Mazda of Gladstone. Thank you everyone at Mazda of Gladstone Amanda Britton More

Dealership helped me get what I wanted! I had a specific car in mind when I contacted the dealership and they found it at a "sister store" when it was not on their lot. They were responsive I had a specific car in mind when I contacted the dealership and they found it at a "sister store" when it was not on their lot. They were responsive and did not try to talk me into a car I did not want. Prompt service and being flexible with their schedule was also helpful. Lynn was friendly, informative, and personable. She wanted me to understand how specific features worked before I drove off the lot with my new car. She followed up with a check in after I purchased the car. If I had a friend who wanted a new Mazda, I would recommend that they contact Lynn at Gladstone. More