Mazda of Gladstone

2015 Mazda3 Lease I had a very positive experience working with Alex at Mazda of Gladstone. He was friendly, polite and extremely helpful with everything, and made thin I had a very positive experience working with Alex at Mazda of Gladstone. He was friendly, polite and extremely helpful with everything, and made things as easy as possible for me. Greatly appreciated, especially as a young, first-time buyer. Thank you, Alex! More

Positive and hassle free experience! It was my first time buying a new car and as soon as I got to the dealership Alex was polite, friendly and very helpful. He broke everything down so i It was my first time buying a new car and as soon as I got to the dealership Alex was polite, friendly and very helpful. He broke everything down so it was easy to understand. He helped me find the right car that best suited my needs and that gave me the most value for my money. He is very knowledgable and will work with you to get what you need. I definitely recommend him if you're looking to buy a new car. I'm loving my 2016 Mazda 3. Thank you Alex! :) More

Rainy Halloween Eve It was a dark and stormy Halloween eve.....the winds were blowing....the rain pouring down flooding parts of the city......There she was like a bright It was a dark and stormy Halloween eve.....the winds were blowing....the rain pouring down flooding parts of the city......There she was like a bright star with her warm friendly smile and surprisingly in costume. Lynn made the experience fun even though we all were drenched by the end of the night. This is my second purchase from Mazda of Gladstone with Lynn as my salesperson. She is great to work with!!!! Low pressure sales at its finest. She takes the time to explain the vehicle features and compares them with your expectations.....down to the color options. I thought I wanted another charcoal gray vehicle when in fact side by side the Silver was more appealing. I love my new CX-5!!!! Beautiful car and fun to drive! I would recommend Lynn to anyone considering a new or used vehicle. Heather M. More

Helpful, friendly, and more than fair Buying a car is never a "walk in, walk out" ordeal, but my experience at Mazda of Gladstone was a relatively easy experience. My boyfriend and I had v Buying a car is never a "walk in, walk out" ordeal, but my experience at Mazda of Gladstone was a relatively easy experience. My boyfriend and I had visited several other dealers looking for a reliable hatchback in our price range, and decided upon a 2016 Mazda 3 with a manual. We had been pre approved through Chase for a loan for a car, but the dealership did not have the car we wanted in stock. They found one at another dealership who refused to sell it to them, but then located one at the port that had recently been unloaded from the ship. Though we didn't get to drive our new car home that day(they had to transport it) they did everything else. Our sales rep(Alex) was very helpful and helped us negotiate a price to stay within our budget and our loan limit, and worked everything out. We traded in two financed vehicles, a car and a newer motorcycle (which they were more than happy to take in for trade!) They gave us a loaner car until we get our actual car within a few days. Very pleased with my experience. I also recommend Toyota of Gladstone, as they are owned by the same person, and I had a good experience while car shopping there. More

2016 Mazda 3 My husband & I had a great experience at Mazda of Gladstone. Lynn Sanchez & Arturo Venegas were great from beginning to end. We came out with our new My husband & I had a great experience at Mazda of Gladstone. Lynn Sanchez & Arturo Venegas were great from beginning to end. We came out with our new 2016 Mazda 3! Highly recommend them! More

Great Experience All the crew was helpful, friendly and very professional. Bob Greig took me out on what must be the best Test Drive of all time. Can't miss on that. All the crew was helpful, friendly and very professional. Bob Greig took me out on what must be the best Test Drive of all time. Can't miss on that. More

Used CX-5 purchase I had been looking for a used CX-5 online and spotted the one they had. It looked perfect but was a higher trim level than I had been wanting. But t I had been looking for a used CX-5 online and spotted the one they had. It looked perfect but was a higher trim level than I had been wanting. But the mileage was low so I emailed the dealer. Lynn contacted me back right away. I told her I wasn't available by phone so she emailed me several pictures and even a video of the interior and exterior which was really helpful. We made an appointment for the following day. She told us she would not be in but put us in touch with her partner Bob. He met us when we arrived and took us on a fabulous test drive through some gorgeous countryside that allowed us to really put the vehicle to the test. Lynn followed up with us by phone when she got back in the office a few days later to make sure it all went smoothly. All in all, a great experience. More

Happy Mazda3 Customer Very appreciative of the "no pressure to buy" approach of Kat Klages; she showed us several model and explained each. Walked out with New Mazda3. Very appreciative of the "no pressure to buy" approach of Kat Klages; she showed us several model and explained each. Walked out with New Mazda3. More

integrity and authenticity When I showed up at Mazda of Gladstone, I was greeted promptly by Alex. Of course, every salesperson is "friendly," but I particularly appreciated Al When I showed up at Mazda of Gladstone, I was greeted promptly by Alex. Of course, every salesperson is "friendly," but I particularly appreciated Alex's balance of professionalism and authenticity. He was easy to relate to and to communicate with, and I felt like he wanted to find the best fit for my needs rather than push his personal agenda. It's difficult for me to make and receive phone calls because I work in retail, so manager Charity was more than happy to answer my questions via email. I appreciated her responsiveness and "down-to-earthness." Unlike some other dealerships I've communicated with via email, she didn't seem annoyed or put off that I wanted to communicate primarily via email. This is important, especially as more and more people will want to communicate this way. I don't understand why more dealers don't understand this and instead act exasperated when I return their phone call with an email (especially after I'd told them I couldn't take phone calls). Charity never seemed put out to communicate over email. She was patient and responsive and answered all my questions without passing me off to someone else or waiting a full day to reply, etc. I never had to send a followup email to make sure she received my email, because she always replied in a timely way. Alex was happy to communicate by text, which was also helpful. He followed up with me in just the right amount--checking in periodically but not calling and texting every single day. Ultimately, I didn't buy a car from this dealership because I ended up going with a different make of car altogether, but Alex and Charity spent a lot of time with me and always provided great service. I'd recommend them to anyone looking for a Mazda in town. I've communicated with the Mazda dealerships in Northeast Portland and in Vancouver WA and they were not as responsive and easy to communicate with as Charity and Alex at Gladstone. Having lived on the east coast, I'm pretty particular when it comes to service and have high standards--especially relative to the norm in Oregon. It's not often that I write a review, especially a positive one, so the fact that I took the time to do so for Charity and Alex speaks highly of their great service. Thank you. More