Mazda of Gladstone

Great deal and great service I had already test driven a few competitors for the Mazda CX-5 at other dealerships and was 100% sure of my choice with the CX-5. Next was finding the I had already test driven a few competitors for the Mazda CX-5 at other dealerships and was 100% sure of my choice with the CX-5. Next was finding the right price which led me to Gladstone of Mazda. Of the 3 dealerships, I experienced little to no pressure at Gladstone, and found them to be the most straight forward when it came to sales. It didn't take long for us to reach an agreement, which I really appreciated. My husband and I worked with Alex Parra and we highly recommend him. We felt like he was honest, easy to talk to, and genuinely cared about our satisfaction in this process. He has always been available even after our purchase when we have had questions and continues to be supportive by reaching out without being too overbearing. We also had to bring the car in for a quick fix shortly after purchase and the employees in Service were very helpful in answering any questions I had as well as getting the job done quickly. More

Alex and Kat were so helpful and easy to work with! My boyfriend and I are first time buyers, so honestly we didn't really know what to expect when car shopping. We did a lot of research before and knew My boyfriend and I are first time buyers, so honestly we didn't really know what to expect when car shopping. We did a lot of research before and knew pretty much exactly what we wanted. I emailed a couple different dealerships to get quotes and Kat got right back to me and quoted us with a great deal. When we got to the dealership, we were immediately helped by Alex and could not be happier! He showed us the difference of the three different Mazda CX-5 models and took us on a test drive and we were sold. Everyone was so helpful and were able to get a deal that we could afford being first time buyers. We would definitely recommend Mazda of Gladstone More

No games I have bought a lot of cars and it amazes me how many dealerships play games with you tell them exactly what you want. Kat and I did everything by ema I have bought a lot of cars and it amazes me how many dealerships play games with you tell them exactly what you want. Kat and I did everything by email and was in and out of the dealership the day we picked it up in just over a hour and it was exactly was we discussed. We will come back. More

They understand customer service After contacting several dealers for my new Miata and being told none are available and can't be ordered the Gladstone salesperson said no problem, I' After contacting several dealers for my new Miata and being told none are available and can't be ordered the Gladstone salesperson said no problem, I'll get one for you and she did. More

Rather enjoyable experience Specifically, Lynn Sanchez was super helpful. She was really flexible, kind to my dog that is always with me, and went above and beyond to make sure I Specifically, Lynn Sanchez was super helpful. She was really flexible, kind to my dog that is always with me, and went above and beyond to make sure I got the right car and deal. I would definitely work with her and Mazda of Gladstone again. More

Fantastic Customer Service I was assisted by Manny and Charity who helped me get the best price for the Mazda 3 Sports (Premium Package). They worked with me to beat other deale I was assisted by Manny and Charity who helped me get the best price for the Mazda 3 Sports (Premium Package). They worked with me to beat other dealership quotes like Herzog Meier and Royal Moore. I live in Beaverton and didn't want to drive all the way to Clackamas. Manny offered to do the whole purchase remotely via text, emails and phone calls in order to compete for my business. They even waived the delivery fee and drove the car directly to me, and did all the contract signing at my house. I am very pleased with my experience and would highly recommend Gladstone, being they are a dealership that focuses on strong customer service. More

Love Lynn, Bob and everyone including finance! I was looking for a new Mazda CX-5 and I contacted Lynn from a previous Mazda my mom had bought. Lynn took care of us, got us a great deal, beautiful I was looking for a new Mazda CX-5 and I contacted Lynn from a previous Mazda my mom had bought. Lynn took care of us, got us a great deal, beautiful new car and was always available to help when needed. Finance was great as well, we were Costco members and they have a program there that lowers your interest by 1% They also are not pushy at all and review many options to choose from when financing. We knew a monthly price we could afford and they made it happen! Thank you all for your help, we love our new car and appreciate everything you all did! More

Kat's Meow! Kat Klages did a great job both online giving me the "bottom" line pricing and finance options as well as at the dealership. Not only did she do a cou Kat Klages did a great job both online giving me the "bottom" line pricing and finance options as well as at the dealership. Not only did she do a couple of test drives and locate the Mazda 3 iTouring 5door with the color and equipment I wanted, she had it there the same day, and I even saw her from afar, unbeknownst to her, helping clean the car before I drove it. She took extra time explaining things to my wife and I. I really appreciated dealing only with Kat for the transaction, as she was knowledgeable, professional, personable, and courteous. I would highly recommend Kat to anyone looking for a new Mazda. Thanks Again Kat! MC More

Saleswoman Kat Klages knew exactly how to keep us informed a When I first heard about Kat my husband said he found her on the Internet and spoke to her on the phone. He was impressed with her knowledge and enthu When I first heard about Kat my husband said he found her on the Internet and spoke to her on the phone. He was impressed with her knowledge and enthusiasm. That doesn't happen often with Joe and car dealers. He was right. She presented every scenario to compare cars that was possible. This inclues price, amenities etc. I purchased a Mazda CX 5 (Grand Touring) after one visit. Kat was incredible! Sale was complete and she spent 2 hours explaining the inside tools and activated navigation favorites,phone and Bluetooth.......everything!!! !!!!!!!! She deserves accolades for her sales More

Long overdue I finally traded in my 12 year old car for a used Mazda CX-5, and had a wonderful experience. I dreaded going to a dealer, but Lynn was so responsive I finally traded in my 12 year old car for a used Mazda CX-5, and had a wonderful experience. I dreaded going to a dealer, but Lynn was so responsive and friendly that it made it easy. :) More