Mazda of Gladstone

Very courteous and helpful service I had a great experience buying my new CX-5. Alex Parra was very knowledgeable and went out of his way to be helpful. I will definitely recommend Mazd I had a great experience buying my new CX-5. Alex Parra was very knowledgeable and went out of his way to be helpful. I will definitely recommend Mazda of Gladstone--and ask for Alex! More

No pressure, easy, friendly, and honest I bought a used Nissan Frontier from Alex at this same dealership close to 2 years ago, and Alex had just started working there. He was so nice, polit I bought a used Nissan Frontier from Alex at this same dealership close to 2 years ago, and Alex had just started working there. He was so nice, polite, friendly, and up front that I told him he'd never make it selling cars - I'd never had someone be so honest about the industry. Here we are 2 years later and I have just upgraded to a brand new Mazda 3 - Alex has held on to his integrity, honesty, and excellent customer service, and made the experience of buying a new car much less stressful. Integrity is not always easy to come by in someone, and it was great to see that Alex hasn't lost it. Chad Potter, the sales manager, and Nate Patton, the finance manager, were also very helpful, courteous, and professional, making the entire process seamless, and I was glad to leave the lot in a brand new car. There wasn't any haggling, arm twisting, etc. - just very up front. I will absolutely continue to be a return customer! More

Collaborative buying experience! Professional sales people know that they are working with their customers to solve a customer problem. I felt like we were treated in exactly that wa Professional sales people know that they are working with their customers to solve a customer problem. I felt like we were treated in exactly that way during the entire process. No pressure, just possibilities. No hassle, just help. Bob and Kat worked as a team on this sale, and there was no sense of competition between them. They were both focused on getting us happily in a car that meets all our needs. Great job all around. More

Won me over Kat was simply amazing. Friendly, laid back, informative and not pushy at all (as much as any sales person can be). She got me to spend 1,000 more t Kat was simply amazing. Friendly, laid back, informative and not pushy at all (as much as any sales person can be). She got me to spend 1,000 more then I wanted with a smile on my face. She also helped me get the car to my home because I had a rental car with me. That was so much appreciated words can't describe it. The whole dealership process was smooth. Everyone answered my questions; no one blinked twice at my ignorant ones either. The only downside I can say is the process took a bit long but I don't really blame any one on that. All in all, if you want an easy car experience, with an excellent staff and the comfort of knowing you got what you wanted without any remorse. Go here and don't look back. More

Professionalism and courtesy My wife and I were looking for a Mazda dealer to do business with. After searching reviews on dealers within our area we selected Mazda of Gladstone. My wife and I were looking for a Mazda dealer to do business with. After searching reviews on dealers within our area we selected Mazda of Gladstone. We commuted 50 miles and arrived to a warm welcome. We nearly felt like we actually arrived home with our family as we soon felt that way with all of the employees that were working at the time. Everyone at one time or another made a point to say Hello to us. We selected a vehicle from the never ending inventory and it was all put together well from that point on. The timely manor of the financing,the more than knowledgeable sales employee Emileigh. There was not one question she could not answer. We were welcomed to their office and presented with multiple choices of terms,payments and opportunity's to select what we wanted! We were not going to trade our owned car in but they were more than fair. We were happy to trade it in for the value we received. If any of my friends our my children are looking for a new or used vehicle I will recommend them to do as I did and go to the Mazda dealership in Gladstone. Bob and Aimee More

Awesome experience beyond expectations! We shopped around and even went to another dealership but in the end Mazda of Gladstone is where we purchased our new Mazda CX-5 in beautiful red. Whi We shopped around and even went to another dealership but in the end Mazda of Gladstone is where we purchased our new Mazda CX-5 in beautiful red. Which another dealer was told us was unattainable but the inventory at Gladstone is unmatchable! They were honest, friendly and went away above and beyond to help us get everything we wanted for a price we could afford. Best car buying experience I've ever had! Highly recommend them! More

Amazing!! I bought my last new car 17 years ago. I had been procrastinating buying a new car because of the dealer "hassle" I was anticipating. I decided I wa I bought my last new car 17 years ago. I had been procrastinating buying a new car because of the dealer "hassle" I was anticipating. I decided I wanted the CX5, picked Gladstone because of the location, and went on in. Bob Greig was my sales person and he was so nice. Extremely informed about the Sport, Touring and Grand Touring. I knew I wanted the CX5 but did not know many details on what each model offered. My test drive lasted at least a half hour and really allowed me the chance to get a feel for the car. Went back to the dealership, made an offer, and with no haggling, we came to an agreeable price. The package I wanted, was not on the lot in the color I chose. No problem...we will get it for you. 6 hours later I get a call it is there and will be ready for me the next morning. Bob came in on his day off to personally show me how to operate all those "extra's" my 17 year old car never dreamed of having! Financing was easy, great interest rates, and everyone there was very helpful and friendly. I am now driving my beautiful new CX5,and loving it!!! More

An excellent auto purchasing experience Decided to travel 200 miles to pick up the exact color, and optioned Mazda that we wanted from Gladstone Mazda. Worked with Kat who understood we were Decided to travel 200 miles to pick up the exact color, and optioned Mazda that we wanted from Gladstone Mazda. Worked with Kat who understood we were coming a very long ways and, I think, did everything in her power to make the purchase go smoothly. We are and were pleasantly surprised that it ACTUALLY did go as smoothly as she said it would. We couldn't be happier. More

Excellent Sale at Mazda Gladstone I am someone who does not like the 'hard sell' many dealerships use. They want a sale right now or they ignore you. My experience with Mazda Gladsto I am someone who does not like the 'hard sell' many dealerships use. They want a sale right now or they ignore you. My experience with Mazda Gladstone was great. I worked through the internet team there Manny Vargas and Lynn Sanchez. They were friendly, not pushy, informative and gave me lots of time to drive the vehicle and discuss options. I ended up purchasing the car that day and absolutely love it. This is a 2016 Mazda MX-5 Grand Touring fyi. More