Mazda of Gladstone

First time buyer Lyn Sanchez was helpful in every way and an excellent communicator. As a first time new car buyer the tech aspects can be confusing. Lyn cuts through Lyn Sanchez was helpful in every way and an excellent communicator. As a first time new car buyer the tech aspects can be confusing. Lyn cuts through the fog bringing clarity and understanding. Her demeanor is warm and caring and I could tell she wanted me to be pleased with my purchase. I am. Rob Roy More

excellent customer service After visiting numerous dealerships in the greater Portland/vancoucer vicinity I would say the customer service here far exceeds any other one. They a After visiting numerous dealerships in the greater Portland/vancoucer vicinity I would say the customer service here far exceeds any other one. They are very professional & treat you with respect. Always right there to great you the moment you step out of your car. Savannah & Bob were a pleasure to work with. Very knowledgable of their product & their inventory. I would definitely recommend them! More

Excellent Experience From the moment we stepped off of the bus and into the showroom, the staff at Mazda of Gladstone showed a genuine concern for us. Our test drive was f From the moment we stepped off of the bus and into the showroom, the staff at Mazda of Gladstone showed a genuine concern for us. Our test drive was filled with useful information and free of any pressure. They dealer even offered to test drive model cars for pleasure. When we asked about options they researched every possibility including orders at custom shops. Negotiating was effortless after the dealership disclosed even their own costs. Financing was always in our favor. We left with a new car and no worries. More

Comforting experience Had a fun time getting my vehicle. Lynn was very easy to talk to and down to earth. This Mazda dealership is a lot more honest than Ron Tonkin. I love Had a fun time getting my vehicle. Lynn was very easy to talk to and down to earth. This Mazda dealership is a lot more honest than Ron Tonkin. I love my new cx-5!!! More

Tried Multiple Dealers I wanted to go to the closest Mazda dealership (which was not Gladstone) I walked in and asked them if they still use the Costco auto program, whic I wanted to go to the closest Mazda dealership (which was not Gladstone) I walked in and asked them if they still use the Costco auto program, which they replied no, but they said I should be able to get a comparable deal through internet sales department. I was in research mode so I decided to try. I almost went forward with the purchase of a Mazda 3 but decided to hold back since I really wanted a Mazda 6. A couple of week later I was still doing research and decided to try the Costco Auto program, I entered my information and Manny called within 2 minutes. He was pleasant, knowledgeable and professional and took the time to go through the available options in a very relaxed manner. I scheduled a test drive later that evening and bought the car a couple of days later. Manny understands and is very mindful what it takes to get a customer into the dealership, he was thoroughly professional and went out of his way to confirm the transaction all the way through. You can tell he really enjoys his job. Customer service is paramount with this dealership, that coupled with the a great selection of cars and the Costco auto connection makes a great combination. By the way I am still waiting for the other local dealer who is using the Costco connection to call/email me and the first dealership I visited still calls me to see if I am interested to pursuing my sale even though I told them a week before via email that I had purchased a car already. Rob More

Very enjoyable transaction I went in knowing what I wanted but still had plenty of questions. Emileigh knew all the answers and was a pleasure to work with. People do business I went in knowing what I wanted but still had plenty of questions. Emileigh knew all the answers and was a pleasure to work with. People do business with people, you know. Anyone shopping Mazda would do well to make her acquaintance. More

Buying or leasing a new Mazda Mazda of Gladstone has always been a great dealership to work with. I have leased two different cars from them and have been very happy with the exper Mazda of Gladstone has always been a great dealership to work with. I have leased two different cars from them and have been very happy with the experience. More

Awesome car and dealership Who knew buying a car could be a quick, smooth, painless process. I went into mazda of Gladstone not even intending to purchase a new car. After Emile Who knew buying a car could be a quick, smooth, painless process. I went into mazda of Gladstone not even intending to purchase a new car. After Emileigh gave me honest, knowledgeable feed back about my current car/loan (2005 vibe) I found out I was being snaked and could have a 2016 mazda for less per month! Not to mention, I'm so happy about the quality, way the car drives and fun features. So happy with my purchase! More

Went in discouraged, left happy with a new (to me) car I had been to TWO OTHER dealerships trying to trade my current vehicle that I've had for 2 years in for a new one. Both times I was told I owed too m I had been to TWO OTHER dealerships trying to trade my current vehicle that I've had for 2 years in for a new one. Both times I was told I owed too much and the value was too low and I needed a huge down payment, perfect score co-signer, or fix and update the car to be able to make a deal. I had been doing trade in appraisal's online and Mazda of Gladstone was one of them. Alex had called me asking to come down but I already was set on a different dealer (which I was turned away without even running my credit), next day Kat called me. Said that they are a large dealership and can handle a negative trade etc, or work something out for me. I was VERY hesitate to come in, but I did anyways a couple days later after work. I walked in discouraged and figured I'd be wasting my time and theirs. They appraised my 2010 chevy aveo hatchback around what the other dealers did, but didn't turn me away. When it came time to look for payment options, they bumped up the trade in cost ALOT so I hardly had any negative equity sitting on my new car with my down payment etc. They worked to get me a lower finance rate too. The car is AMAZING, WITH A WARRANTY. I also was given a discount on the car wrap warranty as well. I feel very confident about my purchase, very pleased with the service I was provided. Everyone was welcoming and knowledgeable. I wasn't turned away, I was accommodated and I can't be more grateful. I recommend this dealership over any other I have been at. More

Great Experience I am very pleased to have worked with Manny Vargas and the team at the dealership and am very happy with the car I purchased. I would wirk with them a I am very pleased to have worked with Manny Vargas and the team at the dealership and am very happy with the car I purchased. I would wirk with them again!! Thx Kevin Maldonado More