Mazda of Gastonia - Service Center

Mazda installed my wheel bearing incorrectly. Several months later I am still waiting on a refund. Several months later I am still waiting on a refund. More

they have a good customer services Mr. Barry, has a very good customer services, he took the time to explained to me everything about my concern about my car, and he was very patient wi Mr. Barry, has a very good customer services, he took the time to explained to me everything about my concern about my car, and he was very patient with me More

Most recent experience at Momentum Mazda Had CX-5 serviced. Service staff was very courteous and helpful. Suggested additional service I needed, but did not insist that it had to be done. S Had CX-5 serviced. Service staff was very courteous and helpful. Suggested additional service I needed, but did not insist that it had to be done. Service didn't take long either. I plan to have any service to my Mazda performed at Momentum in Gastonia. More

Oil change Had a wonderful experience Will was helpful, polite as always. Never had a bad visit there. I bought my car there and will always buy there.Great pe Had a wonderful experience Will was helpful, polite as always. Never had a bad visit there. I bought my car there and will always buy there.Great people and hats off to all there. Nice place. More

Reliable,expedient service every time! Always look forward to getting the service done quickly and with very pleasant staff at my delearship! I highly recommend to all looking for the same! Always look forward to getting the service done quickly and with very pleasant staff at my delearship! I highly recommend to all looking for the same! More

Unskilled Mechanics. Not Customer Oriented. I have a older 99' model Mazda, and I brought it to the "Mazda" dealership in good faith that my issue would be corrected. All I've experienced is pur I have a older 99' model Mazda, and I brought it to the "Mazda" dealership in good faith that my issue would be corrected. All I've experienced is purchasing numerous parts that have not corrected the issue. And a General Manager " Christopher Kosa" who seemed not to care very much about my concerns or business. I am very dissatisfied with the service here. The dealership has had my vehicle for over a week, I've replaced 4-5 parts and still the same issue. Mr.Kosa even suggested that I take my business elsewhere which as a salesman you should never turn away customers, atleast I would think. I've requested a courtesy vehicle for almost a week and then only reply I get is that we don't have one available. I spoke with the parts manager (Jeremy) and all he advised was that he was not paying for a vehicle over the weekend. Meanwhile I'm a full-time graduate student, and I work a full-time job. Sincerely a very concerned and dissatisfied customer More

Oil change + Tire Rotation Service was great, friendly and quick. No issues. Break room has WiFi so i can get emails done for work too. Total service time was less that 50 min Service was great, friendly and quick. No issues. Break room has WiFi so i can get emails done for work too. Total service time was less that 50 minutes. Also the price for the oil change is very reasonable. More

Oil and air filter change Always so helpful and friendly. They do awesome work and great customer service. Always willing to help work me in or make it convient for me. Always so helpful and friendly. They do awesome work and great customer service. Always willing to help work me in or make it convient for me. More

Service and problem check The service was performed at the scheduled time and finished on time with no issues. The check for a problem was taken care of with a good explainati The service was performed at the scheduled time and finished on time with no issues. The check for a problem was taken care of with a good explaination, and I was in and out in a very good time. More

Service Fast, polite and job was done correctly. Dealership was spotless including the ladies room. All employees that past by me stopped to see if I needed Fast, polite and job was done correctly. Dealership was spotless including the ladies room. All employees that past by me stopped to see if I needed anything while I waited for my service to be completed. More