Mazda of Fort Myers

I brought my vehicle in for an oil change and basic maintenance. I had just gotten back from a trip to the Midwest and the car was very dirty on the outside and I asked Winston if I could have a car wa maintenance. I had just gotten back from a trip to the Midwest and the car was very dirty on the outside and I asked Winston if I could have a car wash and I was even willing to pay for it. he said he would check into getting it done and if they were too busy, he would do it himself. That’s a characteristic of an excellent employee who goes above and beyond what is expected. More

I love bringing my car in for service with Jason. He’s always so helpful with keeping me updated with what’s going on with my car. He’s always so helpful with keeping me updated with what’s going on with my car. More

I always bring my car for service here, but my recent service kinda disappointing, nothing major but my dashboard reminder alert was not reset, so it keeps popping up as service due. Also my reminder wi service kinda disappointing, nothing major but my dashboard reminder alert was not reset, so it keeps popping up as service due. Also my reminder windshield sticker is incorrect, it shows that my next oil change would be at 40,000 miles, but I already have over 65,000 showing??? Not paying attention to detail.??? I will be returning back ,so that this is corrected.. More

Rosa and George were wonderful. They made sure we were comfortable during our visit and gave us a thorough tour of our desired model(s). Very informative and helpful! My only cr They made sure we were comfortable during our visit and gave us a thorough tour of our desired model(s). Very informative and helpful! My only critique is with Mazda financing. If a monthly payment is agreed upon once, then adding any additional financial fees (however important) afterwards feels very much like a “bait and switch” tactic. It feels disingenuous, like getting the rug pulled out from under the feet. Regardless, the staff at this location were all polite and professional and were happy to answer all our questions. The manager was also attentive and made sure we were able to stay close to the budget we initially agreed upon. More

A pleasure to deal with . My phone and features were set up. Great dealership and sales people My phone and features were set up. Great dealership and sales people More

Excellent service. Always leave happy when I get my car serviced at Fort Myers Madda! Always leave happy when I get my car serviced at Fort Myers Madda! More

Dis honest business man, stay away from this dealership at all costs. Will screw you on a deal and gladly sell you a junk car at all costs. Will screw you on a deal and gladly sell you a junk car More

Worst car buying experience I’ve had. New car had scratches and hidden buffer marks. Felt loan was rushed and was lied too about total loan. Only 200 miles of gas when bought no full tan New car had scratches and hidden buffer marks. Felt loan was rushed and was lied too about total loan. Only 200 miles of gas when bought no full tank even though I waited for them too fill it up. More

Deceptive. Told them I didn’t want a 75 mo loan and they said ok and we will get you in the car don’t worry. Rushed through the signing just trying to get the Told them I didn’t want a 75 mo loan and they said ok and we will get you in the car don’t worry. Rushed through the signing just trying to get them to stop with pushing me into the extra warranties and totally missed the term of the loan and it was 75 months. I told the sales guy and the GM no to 75 months and they said don’t worry we will get you into the car. Foolish me but they deliberately make you sit and wait and sit and wait to the point of madness so you just rush through signing on the very deceptive docusign table and you don’t actually get to look over the papers. Partly my fault for being trusting but will never buy again from there and will make sure everyone I know avoids this dealership as well. They saw a woman by herself and hopped on the scam train and ran me over. I told them what I could afford and I never did get the final cost of the car until later after I signed and it’s way more than the car is worth. They said they put me through Mazda Financial and I’m through 5/3 bank but I told them I could get a better rate through USAA and they didn’t want to listen because they didn’t want to deal with the back I wanted. Lied and said they could get me a better rate through Mazda but didn’t even go through them. Sick people! If you want to be violated go there. I’m sick to my stomach every time I look at this car because I let myself get scammed worse than I could have at a buy here pay here! More