Mazda of Fort Myers

Worst dealership I've ever dealt with. In my attempt to schedule my 3 year lease but-out, I was hit with changing quotes, safety inspections, poor service, and all the (pure profit) added In my attempt to schedule my 3 year lease but-out, I was hit with changing quotes, safety inspections, poor service, and all the (pure profit) added fees. This dealership group has a reputation for charging (pure profit) fees and and always changing numbers. I drove a couple of hours up to Mazda of Clearwater. They were not only willing to help me with a lease buyout, but made me a wonderful deal on a brand new 2024 Mazda CX-5. And guess what? It didn't have the $2,000.00 "Fort Myers Advantage" scam attached to it. Mazda of Clearwater showed me that there are still honest dealerships out there that take care of their customers. It's a drive, but it saved me thousands of dollars. More

Called ahead of time and drove an hour to answer an ad for a lease on a new Mazda 30. When I got there they told me they just sold the last one 30 minutes ago. I asked them to see if there were any more, for a lease on a new Mazda 30. When I got there they told me they just sold the last one 30 minutes ago. I asked them to see if there were any more, but the salesman asked if he could put me in a car today would I buy one. I said I was prepared. Turns out after the waiting game they could put me in an upgraded model for double the monthly payment. Classic bait and switch. I wouldn’t waste my time with these people and would encourage others not to bother. Carmax is right next door. More

Not trustworthy. I located a car I was interested in online and contacted the dealership. I asked for an OTD cash price including all fees. The GM, Tony, sent over I located a car I was interested in online and contacted the dealership. I asked for an OTD cash price including all fees. The GM, Tony, sent over the quote. I drove 2.5 hours to purchase the car. Another manager, Rodrigo, refused to honor the price. I was told the quote was wrong because it did not contain their advantage and recon fee, which added $4k to the car! I specifically asked for ALL FEES to be included. In order to get that price, I had to jump through hoops of financing instead of cash and they wanted me to buy the warranty. Totally unethical! The only saving grace and the reason I gave them any stars at all was the salesman Connor. He was a pleasure to work with and went to bat for us. If you go to this dealership, be aware of the pricing scams, and definitely work with Connor. More

Veronica was energetic, knowledgeable and a pleasure to work with. I have purchased many cars over the years, and Veronica was by far the easiest to work with. I highly recommend her. work with. I have purchased many cars over the years, and Veronica was by far the easiest to work with. I highly recommend her. More

This dealership uses deceptive quoting practices. We worked through email to secure a full quote on a new Mazda CX-30. But when we arrived to buy the car, Rodrigo added over $1,200 to the price cla We worked through email to secure a full quote on a new Mazda CX-30. But when we arrived to buy the car, Rodrigo added over $1,200 to the price claiming that the quoted price was only available if we financed the full price of the car. We wanted to pay in full. Nowhere on the quote did it indicate there would be an upcharge. And nowhere did the quote indicate financing terms or interest rates. There were no special Mazda rates discussed or offered. They didn't even offering Mazda financing. Instead it was through another bank and the interest rates were very high. They simply did not honor their quote. They also tried to take away the $500 Mazda Loyalty rebate, even though it was listed separately in the quote, saying it was already included in another line called Discounts. Luckily we had a prior email to refute that. Their fees are also very high. In addition to a large Doc fee they add in two more large dealer fees. More

Because of the interesting way you read and sign documents for your vehicle, you never actually see the paper work. After finally reading the loan paper work at home from a chip I found that I will documents for your vehicle, you never actually see the paper work. After finally reading the loan paper work at home from a chip I found that I will ultimately pay $55,000 for a $31000 car. over the next 8 years. I lowered my lease payment by $30/month and will pay an extra $20,000 over the next 8 years to own a car. WOW. I am so naive. I've had Mazda's since the 1980's, but never again. They never were greedy scam artists. I was dazzled by smooth talking. Adios Mazda. More

Once again Jason the service manager has helped my Mazda appointment go smoothly . Everyone is helpful and kind including Tyler who first usually greets me . My technician was great and I love the video the appointment go smoothly . Everyone is helpful and kind including Tyler who first usually greets me . My technician was great and I love the video they show you while it’s being serviced . The experience is consistently a first class one and I highly recommend this Mazda dealership . More

Went there first thing in the morning to buy a specific vehicle but they couldn't find the keys. We said we would be back and returned to the dealership 2 hours later. Guy at the front desk said he had t vehicle but they couldn't find the keys. We said we would be back and returned to the dealership 2 hours later. Guy at the front desk said he had to do a PO to have new key made and it would be done later. 4 hours later they called and said someone else is there to buy the truck. We asked how that could be since we specifically told them that we wanted to buy the truck today when we were there the first time. We went to the dealership and confronted them and they basically said too bad. The other person had already filled out a credit app and was test driving the vehicle. Who does a credit app before test driving? Shady, shady shady. I wouldn't buy a vehicle from them if it was FREE! More

Lewin and Rusty were great! The finance team was so helpful in working with me on pricing. The only thing I would change is the “fort myers advantage”, forcing people to pay thi The finance team was so helpful in working with me on pricing. The only thing I would change is the “fort myers advantage”, forcing people to pay this for a new mazda bought here. Most people won’t use all of the benefits and gets added on without a say in whether they want it or not. More