Mazda of Everett - Service Center

My Mazda CX-5 started having issues that I had been in for the previous week. I was panicking because I was due to go out of town for my niece’s wedding the next day. They had me bring my car in, but the for the previous week. I was panicking because I was due to go out of town for my niece’s wedding the next day. They had me bring my car in, but the service department was totally booked, and there was no way they could diagnose and fix it in time. Eric got me set up with a loaner, and I won’t miss my niece’s wedding. Mazda of Everett went above and beyond to make it right. They are a small dealership, but they are mighty!!!!! THANK YOU~ Karin V. More

Seth and Hector are very honest and genuinely kind! They will send you all the information you need to approve any work AND they cleaned my car! Everyone at Mazda of Everett are very professional and the se will send you all the information you need to approve any work AND they cleaned my car! Everyone at Mazda of Everett are very professional and the service was fast! I highly recommend. More

From drop off to pick up, Mazda delivered excellent service Every person I interacted with was kind, understanding, and helpful! What really stood out was their dedication to an objective analysis and repor Every person I interacted with was kind, understanding, and helpful! What really stood out was their dedication to an objective analysis and report of the services that my car needed. When asked, they ordered them from high to low priority. I ended up selecting all of the services that were done thoroughly and quickly. More

Do not buy a new Mazda!!! Do not buy a Mazda the new CX-5 is not a good car and Mazda of North America does not care about there customers! Stay away from the CX-5 turbo at Do not buy a Mazda the new CX-5 is not a good car and Mazda of North America does not care about there customers! Stay away from the CX-5 turbo at all costs!!!! You spend over 35000 dollars on a car that the stuff you pay for does not work and makes noise that the technician says sorry Mazda says it's normal even though the noise develops after purchase. So if you want a car that costs over 35000 dollars and the advertised features like talking on the phone don't work and will develop a noise they will tell you is normal!!! Then please buy a CX5!!!! More

Major service Had to take my Mazda 6 in for service and some repairs. Alex in service department was great, very friendly and explained different services available Had to take my Mazda 6 in for service and some repairs. Alex in service department was great, very friendly and explained different services available and prices for requested repairs. R. Wentz did the servicing and very happy with the jobs done. Even detailed car inside and out. If you own a Mazda this is a dealer you can trust and get great service from. More

Awesome! Had our 2008 MX 5 serviced yesterday. I cannot say enough good things about the staff. All were knowledgeable, professional, and courteous. The car Had our 2008 MX 5 serviced yesterday. I cannot say enough good things about the staff. All were knowledgeable, professional, and courteous. The car would not start, so it was towed to the dealership. They fixed it within an hour, washed it, and even re-set the clock. Didn’t expect to find such a great dealership. We will definitely be back! Thank you, Mazda of Everett! More

Worest place I have ever did business with. Almost every compliant I have is towards their worthless service team. I seem to have to come back at least 2 to 4 times to get any thing fixed and th Almost every compliant I have is towards their worthless service team. I seem to have to come back at least 2 to 4 times to get any thing fixed and they want it left there all day, one time 2 days for a detail and buff work done. They told my wife to go down this morning to look at why our windshield sprayer doesn't work, but when she went in at 7 am they told her she would have to leave it there. The last time we brought our car in before this they forgot to tighten any of the lug nuts, so they rattled loose- yes they could have killed my family. I wound up trading in that car and got a difee rent on since my wife didn't feel safe driving it anymore. Needless to say if it wasn't under warranty I would have no business with these people. Sales team is super nice, but the first one I dealt with tried to rib me off saying something wasn't in the deal and refused to even look at original paperwork. I had to go home and get my paperwork to prove that they owed roof rack bars to me. Like I said plan on taking 2 to 4 visits to get anything done here. When I got my new car from them it took 4 visit's each time leaving the car for the whole day to get it fixed. On top of that they sold me something that couldn't even go on my car, and I had to get them to mail me a check. More

Love Mazda of Everett Mazda of Everett has excellent salesmen and we LOVE their Service Department. We have owned two Mazda and received excellent service on every oil cha Mazda of Everett has excellent salesmen and we LOVE their Service Department. We have owned two Mazda and received excellent service on every oil change and service visit. We no longer own a Mazda but bring our Jetta for oil changes and check ups because we so loved their care! More

Poor knowledge, execution and communication My purchase experience was relatively good (for a dealership) the service department is terrible. On one occasion I sat and listened to an adviser c My purchase experience was relatively good (for a dealership) the service department is terrible. On one occasion I sat and listened to an adviser complain about the amount of call in 's and the lack of staff, telling another adviser if they were not going to book any more appointments that day because of it. On another occasion I was told there was no way they could fix my music/WiFi conection, another dealership fixed it in 30 minutes. Finally, I was told 3 different stories of what acceptible oil consumption was before an adviser told me 5 quarts between oil changes was within guidelines..... really 5 quarts and 2 other different guidelines before that. And their loaner cars are filthy, mine smelled musty and had fries and other food reminents on floor and seats, total lack of pride and care for customers. I've moved on. More

Pleasant and professional; very thorough A very friendly service team took care of my vehicle as Kevin Stoker provided me with a detailed explanation verbally and in writing of the work that A very friendly service team took care of my vehicle as Kevin Stoker provided me with a detailed explanation verbally and in writing of the work that was performed, including an oil and filter change and tire rotation on my CX-5. As a courtesy, they automatically wash your vehicle and vacuum the interior as well. I stopped in on a late morning on a Friday - my service was complete in just a little over an hour. I was also sent an email notice letting me know that the work was complete. Quality service and a very professional staff. More