Mazda of Elk Grove - Service Center

The service department worked well and fast. Maritza came out and greeted us immediately. She walked us to the waiting room and gave us the run down. They finished quicker than we hat we were to Maritza came out and greeted us immediately. She walked us to the waiting room and gave us the run down. They finished quicker than we hat we were told. That was definitely a plus. The video they sent us was fantastic. Good, clean quality video and the tech sounded knowledgeable. Making my online appointment was a breeze. The reminders were great as well. More

Great customer service. Able to schedule appointment on the same day. Service was great and quick. Able to schedule appointment on the same day. Service was great and quick. More

They are kind, courteous, and go out their way to get you what you want. what you want. More

I had a decent experience while buying the car. But not so great while getting the service done. I called them three times to get me a estimate for my care service and never got a call back(they sa But not so great while getting the service done. I called them three times to get me a estimate for my care service and never got a call back(they said they will call me back). Also I had a $50 oil change coupon with me(which was given by them when I bought the new car from them), and they said It can't be used. I literally drove 100+ miles to get the service done from them and it turned out to be not so great experience. More

Came here for service. All employees courteous. Service took about an hour and a video was provided for me to view the service which was great. All employees courteous. Service took about an hour and a video was provided for me to view the service which was great. More

I have been using their service since I purchased my car from the dealer in 2013. #1 - I trust them to tell me the truth of the maintenance and repairs that are needed! #2 - Their pricing is surprisingly g from the dealer in 2013. #1 - I trust them to tell me the truth of the maintenance and repairs that are needed! #2 - Their pricing is surprisingly good for a dealer auto shop, and they take care of their clients! They have always been incredibly nice. They show authentic care for your concerns and budget. Their service and work has always been top-notch! A shout-out to Billy and his team, they're the best! More

Service advisor was very friendly and very helpful. This was my first service, and she was very accommodating. This was my first service, and she was very accommodating. More

the dealership was full of good energy and very kind car salesmen! i had a great experience as a first time buyer ! salesmen! i had a great experience as a first time buyer ! More

My wife and I purchased a Mazda CX-50 through Garrett, and he was extremely helpful throughout the entire process. He kept us up to date with the status of our vehicle and we were even able to get the veh and he was extremely helpful throughout the entire process. He kept us up to date with the status of our vehicle and we were even able to get the vehicle sooner than expected. Will definitely recommend Mazda of Elk Grove to my friends and family and will be purchasing my next vehicle here. More

Bought a new Tesla Model Y and I was looking for a good paint protection service. I had a friend with a positive experience with David Renard so I reached out to him to see if he could help me. He recomm paint protection service. I had a friend with a positive experience with David Renard so I reached out to him to see if he could help me. He recommended I purchase the ResistAll protection service and I’m glad I did it. I’m glad my car has extra protection. Thank you, Mazda of Elk Grove and your detail team. More