Mazda of Elk Grove - Service Center

Frendly, fast service Very good service appt. Everything done in a professional, fast and friendly atmosphere. Great job. I will keep coming back for future service of my M Very good service appt. Everything done in a professional, fast and friendly atmosphere. Great job. I will keep coming back for future service of my Mazda CX-9. More

Redeemed!!! Our first experience with Mazda wasn't the greatest. The service advisor was less than helpful. Fast forward a couple of months and we had to bring th Our first experience with Mazda wasn't the greatest. The service advisor was less than helpful. Fast forward a couple of months and we had to bring the car back for more service. I was greeted by Billy immediately and he was great!! He even rode in the car with me to see if he could hear the noise I was concerned about! I've never had that happen!! All in all, very satisfied with the level of professionalism we experienced this time! More

Great Customer Service Billy is awesome! Helped me with a problem with Les schwab forgetting to take a snap ring off the old cv axle boot and put on new part. Billy is awesome! Helped me with a problem with Les schwab forgetting to take a snap ring off the old cv axle boot and put on new part. More

Excellent service experience The entire service staff was very courteous. Kyle explained in detail the work that would be provided and he kept me informed of the status by textin The entire service staff was very courteous. Kyle explained in detail the work that would be provided and he kept me informed of the status by texting me. The waiting area was very comfortable. A large flat screen TV, computer and complimentary beverage and snacks made the wait seem short. More

always a great job and friendly staff as usual everyone is nice and they get your car in and out as fast as they can. I love the car wash and vacuum.... highly recommend them. as usual everyone is nice and they get your car in and out as fast as they can. I love the car wash and vacuum.... highly recommend them. More

30,000 miles service Brought my car in for a regular service and, as usual, I was completely satisfied with the service department. My car was done at the time promised an Brought my car in for a regular service and, as usual, I was completely satisfied with the service department. My car was done at the time promised and the employee advised me of service that would need to be completed in the near future. More

Need service get service Billy Shields in the service department is always professional and yet personable. He has made me feel very comfortable having my car serviced with Ma Billy Shields in the service department is always professional and yet personable. He has made me feel very comfortable having my car serviced with Mazda. He makes sure I have my service appointments and takes care of any other and that needs to be serviced. He is a top-notch service provider. Y'all so accommodates me with a loaner car when necessary. His kindness is always more than abundant. More

Wash rack broken down Drove in this morning to get mu 2016 Mazda 3 washed. As my luck would have it, the wash rack broke down.Rick Guerrero personally said he would wash m Drove in this morning to get mu 2016 Mazda 3 washed. As my luck would have it, the wash rack broke down.Rick Guerrero personally said he would wash my car. I'm continually amazed at the level of kind courteous service this dealership displays. Yet another reason why i will always purchase cars at Mazda of Elk Grove. Rick Guerrero is a quality employee. Again thanks for your outstanding service! More

Quick and easy! My interaction with Lane was very positive. He confirmed the work to be performed and made sure I was comfortable while I waited and assured me the wa My interaction with Lane was very positive. He confirmed the work to be performed and made sure I was comfortable while I waited and assured me the wait would be minimal. Thanks! More

Great customer service! Lane helped me with what I needed and gave me great professional service! No wait time. Didn’t try to sell me services that I didn’t need. Definitely Lane helped me with what I needed and gave me great professional service! No wait time. Didn’t try to sell me services that I didn’t need. Definitely will come back again. More