434 Reviews of Mazda of Elk Grove - Service Center
I happy with what they did I was nice they when in for car problems an I paid to take care of it an without me saying anything he looked at my dash board an seen that it was pee I was nice they when in for car problems an I paid to take care of it an without me saying anything he looked at my dash board an seen that it was peeling off bad an they put in a brand new one for free I’ll definitely take my car back for furture problems More
Great customer service! I had a. appointment at 11:20, and I was going to wait for my car. When I mentioned in passing that I had not had time to eat, the service rep had the I had a. appointment at 11:20, and I was going to wait for my car. When I mentioned in passing that I had not had time to eat, the service rep had the shuttle take me to a nearby deli and return to pick me up! More importantly, the service was done well and promptly. My car was ready at the time specified and all of the work was.explained clearly. More
Elk Grove mazda I’ve had my Mazda CX-5 serviced here since new. Although I purchased from another dealer they have always treated me like I bought it there. I like th I’ve had my Mazda CX-5 serviced here since new. Although I purchased from another dealer they have always treated me like I bought it there. I like the fact that they have not once tried to sell me a service I didn’t need and prices have been reasonable. Will have them do service for life of vehicle. Also, all service reps that I’ve dealt with have been great. Thanks for treating you customers so good. More
Excellent service The service center goes out of their way to help you and your car. My car battery had been malfunctioning at less than 50,000 miles and management rea The service center goes out of their way to help you and your car. My car battery had been malfunctioning at less than 50,000 miles and management really advocated on my behalf to correct the problem at the cheapest price- with a new baby on the way, that saved my family the extra money and stress. Thank you so much! More
25k service Not sure if it is included in the 25k car maintenance, but my windshield fluid was refilled for a charge of $3.00. I could have done it on my own and Not sure if it is included in the 25k car maintenance, but my windshield fluid was refilled for a charge of $3.00. I could have done it on my own and probably bought a whole bottle for that much. I was never asked. Beside that I had no problems with this dealership More
Personalized and Friendly Customer Service I was greeted as soon as every employee seen me even before I even got to the door. Christopher explained to me the service that needed to be done. He I was greeted as soon as every employee seen me even before I even got to the door. Christopher explained to me the service that needed to be done. He texted me when it was done. He also explain the future service of my car. Christopher delivered a personalized, friendly, family feeling service. He made me feel like I’m part of the “Mazda of Elk Grove” family. I highly recommend Mazda of Elk Grove to anyone and everyone. Christopher is an excellent asset of the company! More
Great service I have used this service department for about three years and always had a great experience....the price is about the same as every other dealership b I have used this service department for about three years and always had a great experience....the price is about the same as every other dealership but the quality is high More
Great service like always car is running smooth thank you for the awesome experience every time I come everyone is always so nice and friendly .. service like always car is running smooth thank you for the awesome experience every time I come everyone is always so nice and friendly .. More
Customer Service is Amazing Thank you Kyle for handling the service on my Mazda with ease, courtesy, friendliness, and efficiency! Having a courtesy shuttle take me to and from w Thank you Kyle for handling the service on my Mazda with ease, courtesy, friendliness, and efficiency! Having a courtesy shuttle take me to and from was indeed going beyond my expectations. I couldn't be more satisfied with the excellent customer service that I received from Mazda Elk Grove! More
Quick response! The little issue I had with some vehicle sound was quickly resolved by the service department specifically by EJ Delano, who helped me all the way to The little issue I had with some vehicle sound was quickly resolved by the service department specifically by EJ Delano, who helped me all the way to resolution! More