Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
434 Reviews of Mazda of Elk Grove - Service Center
Sort by
January 20, 2020
Freddy, service associate at the Elk Grove, California Mazda dealer was very knowledgeable, prompt and honest regarding whether or not to replace my engine. This guy deserves grooming for a promotion. Mazda dealer was very knowledgeable, prompt and honest regarding whether or not to replace my engine. This guy deserves grooming for a promotion. More
by Paulouis
Employees Worked With
Freddy Euler
January 17, 2020
The new place is awesome and the customer service is still top notch. Love this dealership . The people are wonderful and always willing to help. still top notch. Love this dealership . The people are wonderful and always willing to help. More
by Agarcia22790
Employees Worked With
Kyle Clauson
January 17, 2020
Very happy and pleased with the customer service and work on the vehicle. Great atmosphere. Kyle went thru my advantage and disadvantage of the service I needed. on the vehicle. Great atmosphere. Kyle went thru my advantage and disadvantage of the service I needed. More
by Vidajpatterson
Employees Worked With
Kyle Clauson
January 16, 2020
The newly renovated waiting room was awesome. The service technician was great as usual. However this time a video of multipoint inspection was provided. Awesome technician was great as usual. However this time a video of multipoint inspection was provided. Awesome More
by BLee
Employees Worked With
Lance Walk
January 15, 2020
All the people in the service dept are helpful, fast, & go the extra mile. They take the time to answer questions & keep me updated via text & video on the progress go the extra mile. They take the time to answer questions & keep me updated via text & video on the progress More
by sheila
Employees Worked With
Kyle Clauson
January 14, 2020
Customer service was great. All my questions were answered and staff was super friendly. Appointment took about as long as expected. Car was taken care. answered and staff was super friendly. Appointment took about as long as expected. Car was taken care. More
by jyoung621
Employees Worked With
Freddy Euler
January 14, 2020
Thank you for always taking such good care of my baby (car). Whenever I call for an appointment you make any necessary arrangements to accommodate us, and I truly enjoyed your new video walkthrough insp (car). Whenever I call for an appointment you make any necessary arrangements to accommodate us, and I truly enjoyed your new video walkthrough inspection, so future forward. More
by etopete1
January 12, 2020
I’ve been coming to this dealership for years to get my vehicles serviced. Lance and the service team are awesome. They’ve always been great, and I appreciate them very much. Thank you, for the best servic vehicles serviced. Lance and the service team are awesome. They’ve always been great, and I appreciate them very much. Thank you, for the best service in town. More
by JetX4
Employees Worked With
Annielyn Manongdo, Lance Walk
January 12, 2020
Excellent in every regard but one. Easy setup of appt, service advisor 'Chris' was great, communication during service via text was convenient, service time estimate met, & video of vehicle/safety check h service advisor 'Chris' was great, communication during service via text was convenient, service time estimate met, & video of vehicle/safety check helpful. However, pass on the carwash! More
by Cncb
Employees Worked With
Christopher Howard
