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Mazda of Claremont - Service Center

Claremont, CA

4.8
310 Reviews

310 Reviews of Mazda of Claremont - Service Center

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July 30, 2023

Friendly service and the oil change was reasonable price ($110). I had an appointment at 11:30, brought car at 11:15 and still waited two hours for an oil change. I felt like my appointment was for nothing. More

by jonnymoreno58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Banuelos, Chris Hernandez
Jul 31, 2023 -

Mazda of Claremont responded

Jonny, thank you first and foremost for making an appointment and also for taking the time to share this experience! We're thrilled to hear thatour team took such wonderful care of you and that you were able to buy the cabin air filter in our parts department. If you want to give us a call about the tire rotation we can get you back in here, Thanks for trusting Mazda of Claremont with your vehicle, and please don't hesitate to reach out if there's anything else we can do for you!

July 26, 2023

Thanks for the honest assessment of work needed to be done. I didn’t feel like I was being oversold More

by CURTRSHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mazda of Claremont responded

We value your time and we always try our best be as efficient and as thorough with any questions or concerns you may have. Please enjoy your time on the road!

July 26, 2023

Friend staff and excellent service. Restroom was spotless. Service included a free car wash. I really liked the video they sent me of the maintenance being done on my car. More

by denjose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Felix and Jorge Salgado
Jul 27, 2023 -

Mazda of Claremont responded

Thank you for allowing us to serve you. We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2023

First time using this service center and I was very impressed by the professional atmosphere. The employees were very helpful and I even got a video walkthrough of the undercarriage and anything that m More

by davethebowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Mazda of Claremont responded

Thank you for the kind comments, Dave! We're so glad we were able to assist you and that you enjoyed our service video updates. I hope you're doing well!

July 22, 2023

Excellent customer service, easy check in and out. Suggestions were explained and not pressured. Clean environment. More

by reginaguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Mazda of Claremont responded

We are so thrilled to hear you were pleased with your experience. We appreciate you taking the time to write a kind review. Thank you for sharing your experience, Regina.

July 21, 2023

Great, friendly service and was in and out quickly! Always a nice experience when I go! More

by marisa.orser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Mazda of Claremont responded

Thank you so much for your loyalty! We are happy to help with anything you need, take care!

June 30, 2023

Very through, quick updates. .great response time.. will recommend to others.. will definitely go back for the good service More

by MARIMEN1860
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Mazda of Claremont responded

Thank you so much for recommending us and of course for coming in.

June 26, 2023

To be honest, I used Auto Expert through my credit union to search for the specific car I wanted. I did not deal directly with Mazda of Claremont. More

by CARLMARUYAMA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Chris Diaz, Andrew Navarro, Rudy Soto, Tyler Westenhaver
Jun 26, 2023 -

Mazda of Claremont responded

Thank you for the wonderful review. We still really appreciate your business and hope we can be of service to you in the future! Take care.

June 26, 2023

We had the best experience at Mazda Claremont! From our sales team, Armando, who was awesome.. to Charlie who we appreciate his help! Then to finance dept Riza.. we had such a positive experience More

by Cece M.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Lagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Garcia-Fuentes
Jun 27, 2023 -

Mazda of Claremont responded

Thank you for writing such a wonderful review and recommendation! We are so happy to hear about your experience with Armando, Charlie and Riza and the seamlessness of the process. We thank you for giving us the opportunity to serve you. We hope you're enjoying your new Mazda CX-5, and we look forward to continuing to work with you.

June 25, 2023

Always a great service experience, the service department is frank and keeps me abreast of my service progress. More

by HAILEYMEJIA24
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mazda of Claremont responded

We really appreciate your rating and review! We'll be sure to pass along your kind words to our staff! We look forward to working with you again in the future!

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