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Mazda of Claremont - Service Center

Claremont, CA

4.7
371 Reviews
Call Service Center (909) 451-5100

371 Reviews of Mazda of Claremont - Service Center

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June 03, 2024

My recent visit at Mazda of Claremont was no less than amazing. Amy, who was my service advisor, handled everything from the beginning to the completion of my car servicing. Outstanding Customer Servic More

by LOUIS COATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mazda of Claremont responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer from start to finish. And of course, we have to thank you for recommending us as well. If there is anything you need please feel free to let us know.

May 31, 2024

GREAT SERVBICE . .. ALWAYS HELPFULL AND FRIENDLY...FOR SURE COUNTINUE BRINGING MY CAR TO SAME DEALERSHIP More

by AMIR EIZADKHAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mazda of Claremont responded

We love to read reviews like this one! Thank you so much for sharing your experience at Mazda of Claremont. We are so pleased to hear that our team was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

May 29, 2024

They were great and very communicative. The tech who worked on my car did a great job. More

by GUSTAVOALVAREZ0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Mazda of Claremont and we hope to see you again.

May 29, 2024

This was my first time coming into this dealer for service, they were very professional and the whole experience, from checking in, to receiving a video of my vehicle’s inspection, all the way to the More

by vafcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Navarro, Rudy Soto
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May 30, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video and text recommendations. If you have any questions, please don't hesitate to reach out.

May 29, 2024

Non responsive to car issue. Leased a new CX 90 on Sunday had an issue with the trunk latch two days later. Still trying to book an appointment to correct. More

by afraustojr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
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May 30, 2024 -

Mazda of Claremont responded

We apologize for your frustration with your vehicle's trunk latch and scheduling an appointment to have it repaired. We take your feedback seriously and are committed to resolving these issues promptly and effectively. Holiday weekends can set us back and someone will be getting back with you right away.

May 25, 2024

Great service I appreciate that they take a video so I can see what needs to be done, Clarmont Mazda is were I wil continue to have my car serviced. More

by Nanabanana
Recommend Dealer
Yes
Employees Worked With
Char
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May 28, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

May 25, 2024

Amy F. is ALWAYS amazing! Her customer service skills are outstanding! She is very thorough and detailed oriented. More

by mlopeztyus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Mazda of Claremont responded

We appreciate you taking the time to submit a review of your service experience with Amy at Mazda of Claremont. On behalf of our team, we value you as a customer and look forward to serving you in the future.

May 25, 2024

Our salesperson Lorne Sallis was warm, cordial and helpful in every step of the way. It was an awesome experience. More

by cookienjul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorne Sallis is a 5 star employee
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May 28, 2024 -

Mazda of Claremont responded

Thank you for your fabulous recommendation and review! All of us at Mazda of Claremont are so pleased you enjoyed your experience working with Lorne, and we look forward to working with you again! If there is anything more we can do, please let us know.

May 23, 2024

Everything was great and efficient . Everyone was very kind . I believe the person that helped me was Amy . She was so great and kind and explained things to me very well. More

by nataliebonila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Mazda of Claremont responded

Our team strives to deliver an excellent service experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 23, 2024

All good! Just wish, of course, my payments were lower! Really like my car, though. More

by jkaymcdowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience working with George! Please don't hesitate to reach out to us if there's anything more we can do!

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