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309 Reviews of Mazda of Claremont - Service Center
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November 20, 2024
Did not want to listen to the dangerous problem we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were told it was a computer glitch. The second time we brought it in we were told there was nothing wrong with the car, except for minor repairs (like brakes, tires and shocks) that had nothing to do with this safety issue. The third time we brought it in for the same problem we were told that we needed to pay the diagnosis fee AGAIN for the same issue that they hadn’t fixed the first time. This was ridiculous since we had a major safety issue and had paid prior to have it fixed. The service center didn’t take this dangerous issue seriously and only cared about getting their diagnostics fee. Don’t buy a Mazda..we had nothing but issues for years but it became very alarming when they wouldn’t take a major safety issue seriously! More
by csi75
Verified Customer
November 18, 2024
Lorne was great. Very tenacious ancustomer focused. Helped us all the way through the transaction. Very tenacious ancustomer focused. Helped us all the way through the transaction. More
by LAD.DAWSON
November 14, 2024
Customer service was amazing, very patient very informing.They also helped me purchase my first car informing.They also helped me purchase my first car More
by andyjosuebh
November 13, 2024
I've been having issues with my engine making a clicking nose for over 2.5 years. I was dealing with a different dealership who told me I made the noise up and I started to think id never fix my car. I deci nose for over 2.5 years. I was dealing with a different dealership who told me I made the noise up and I started to think id never fix my car. I decided to take it into Claremont Maze and they were able to diagnose the car by the videos I showed and fixed the issue! I am so grateful they actually listened to my concerned wanted to help. Thank you Amy and the Mazda of Claremont team! More
by CHELSIEKENT16
Employees Worked With
November 08, 2024
Lorne provided exceptional service during the purchase process. He insisted on making a final repair before delivering our new used truck. Friendly and professional so Ill buy from him in the Future. process. He insisted on making a final repair before delivering our new used truck. Friendly and professional so Ill buy from him in the Future. More
by sarabmcnamara
Employees Worked With
November 08, 2024
Friendly and polite staff that made the process of my CX-5 purchase so easy and not overwhelming. They ensured they had the model and color I was interested in and took the time to discuss my needs and c CX-5 purchase so easy and not overwhelming. They ensured they had the model and color I was interested in and took the time to discuss my needs and concerns. I would highly recommend Mazda of Claremont to my friends and family! More
by Joyce Olaer
November 08, 2024
I thought they were polite and spent time on my questions and concerns on the different models. and concerns on the different models. More
by rancho-rebar
November 06, 2024
George and Amir were exceptional. They are friendly and professional. I highly recommend them to friends and family. They are friendly and professional. I highly recommend them to friends and family. More
by ARASH.EIZADKHAH
Employees Worked With
November 06, 2024
Friendly staff, listened to our needs in a vehicle and took the time to show us all the vehicles so we can make the right choice. took the time to show us all the vehicles so we can make the right choice. More
by Brittanymavelar
