355 Reviews of Mazda of Claremont - Service Center
Very nice enviroment and people. Car broker was phenomenal. Great car would buy again. thank you. Car broker was phenomenal. Great car would buy again. thank you. More
Dealership was very nice and clean. Staff was friendly and helpful. Went above and beyond to find what I was looking for. Staff was friendly and helpful. Went above and beyond to find what I was looking for. More
I was pleased with the waiting room. There were snacks and it was clean. I appreciate the video on my car. The only thing that could be better was, when leaving, my car was parked very c There were snacks and it was clean. I appreciate the video on my car. The only thing that could be better was, when leaving, my car was parked very closely to others cars, making it very difficult to get out. More
I waited 3 plus hours for an oil change with an appointment when I should have only waited 30 minutes. appointment when I should have only waited 30 minutes. More
Staff in the service department are always very welcoming. Thank you all, appreciate you all. welcoming. Thank you all, appreciate you all. More
Adrian addressed my car issues in a very professional manner and displayed exceptional customer service. I cannot say the same for how my car was left after the rear struts were replaced. I was hearing manner and displayed exceptional customer service. I cannot say the same for how my car was left after the rear struts were replaced. I was hearing a clacking noise coming in from the left rear strut the next day . I decided to take it back to Mazda service the following day and informed Adrian of the problem. He graciously agreed to take my car for a review. Several minutes later he approached me and stated that they had found the noise and that the bolts on the left strut had to be torqued more. I was a bit confused as to why I was allowed to take my car off the Mazda Lot with loose bolts. I am glad I caught the problem before things got worse. I hope that this can be addressed and make sure the mechanics are being thorough. Thank you More
My advisor was knowledgeable and helpful. Fast and efficient. In and out with ease. They are not trying to do the job I don’t need. My car was returned washed. Fast and efficient. In and out with ease. They are not trying to do the job I don’t need. My car was returned washed. More
My initial call for service was on 3-1-25. I spoke with George, he was very informative, and knowledgeable. He kept me informed of every step of the process. I will definitely be coming back. I spoke with George, he was very informative, and knowledgeable. He kept me informed of every step of the process. I will definitely be coming back. More
Scheduled appointment for next day. Parts recalled/replaced no problem. Love my Mazda Service crew! Parts recalled/replaced no problem. Love my Mazda Service crew! More
Had an outstanding purchasing experience at this dealership. Would strongly recommend this team to friends looking to find their next vehicle. Not only did this dealership work with us to secure a dealership. Would strongly recommend this team to friends looking to find their next vehicle. Not only did this dealership work with us to secure a GREAT deal (appreciate your hard work & patience, Colin & Lena), they made sure that every aspect of the process went smoothly and quickly (special thanks to Riza!!). Brought the vehicle back to service department and they were wonderful - quick and very helpful. Roy & Amy made sure that all my questions were answered and that the car was ready just as promised. I would highly recommend this dealership! More