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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
128 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 114 service reviews

March 06, 2026

Jc was great! Got me out on time. Happy to have the help. Thanks again! More

by LLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc
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Mar 06, 2026 -

Mazda Thousand Oaks responded

It’s great to know our team got your Mazda CX-3 back on the road right on schedule. We appreciate your feedback and are glad you were happy with the service. We look forward to helping you again. Roger Chammas rchammas@browningautogroup.com

March 06, 2026

Check in was quick and easy. Service was done in a timely manner. Everything was explained well. More

by thundre111
Recommend Dealer
Yes
Employees Worked With
James
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Mar 06, 2026 -

Mazda Thousand Oaks responded

Thank you for letting us know how smoothly the visit went. We’re glad the check in was quick and that your Mazda CX-30 service was handled on time. It’s great to hear the explanations covered everything clearly. Roger Chammas rchammas@browningautogroup.com

March 06, 2026

JC was professional and thorough. He explained things in enough detail that I fully understood the process and what my car maintenance needs were. We even joked about how I managed More

by KarenW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, Jake
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Mar 06, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our service team guided you through your Mazda CX-5 maintenance and kept it friendly. Getting nine years from one battery is impressive so we’re glad it was replaced smoothly. Thank you for trusting Mazda with your maintenance needs. Roger Chammas rchammas@browningautogroup.com

March 04, 2026

JC handled the problem with my car in a very efficient and professional manner. He explained everything clearly, was friendly and made me feel like a VIP customer! 😊😊 More

by WIDDERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Mar 04, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear our service team handled your Mazda so efficiently and professionally. We’re glad the clear explanations and friendly approach made you feel like a VIP. Thank you for sharing your experience and we look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

March 03, 2026

The appointment was on time and JC was so pleasant. It turned out that I needed to replace the rear shocks, but JC arranged for a loaner so I was able to do my errands while the car was being worked on More

by FANCYNAN0
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Mar 03, 2026 -

Mazda Thousand Oaks responded

Thank you for sharing that your appointment started on time and that our team provided a loaner so you could keep on schedule while we replaced your rear shocks. It’s great to hear everything was completed promptly and that your Mazda CX-5 is running smoothly. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

March 03, 2026

JC was efficient and took care of all the minute details for me! Thank you More

by MsTracyEngland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Mar 03, 2026 -

Mazda Thousand Oaks responded

It’s fantastic to hear our service team handled every detail efficiently for your Mazda CX-90. Thank you for bringing your CX-90 in and sharing your experience. Roger Chammas rchammas@browningautogroup.com

March 02, 2026

He gave us the Costco discount which we appreciated The communication was clear and timely More

by hartmire
Recommend Dealer
Yes
Employees Worked With
Jc Misko
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Mar 03, 2026 -

Mazda Thousand Oaks responded

It’s great the Costco discount and timely communication enhanced your Mazda CX-5 service. Thank you for choosing us, and we look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

February 28, 2026

Work was done as described and on time! JC was professional, friendly, and very helpful. He is a credit to Neftin Mazda! More

by MERLEARNOLD
Recommend Dealer
Yes
Employees Worked With
JC
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Feb 28, 2026 -

Mazda Thousand Oaks responded

Thank you for sharing that the work on your Mazda CX-5 was completed on time and exactly as described. We’re pleased our service advisor provided professional, friendly, and helpful assistance. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

February 28, 2026

Excellent attention by the service manager, service was exceptionally speedy, an easy experience overall, would recommend More

by KRISTINRYANMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Feb 28, 2026 -

Mazda Thousand Oaks responded

Your recommendation brightens our day. We’re glad our service manager’s attentive care and swift work made your Mazda MX-5 Miata visit effortless. It’s wonderful to know the entire process felt easy. Roger Chammas rchammas@browningautogroup.com

February 26, 2026

Everyone in the service department is awesome! ! I truly appreciate the help every single time :) More

by 56.JACQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Mike, Kyler
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Feb 26, 2026 -

Mazda Thousand Oaks responded

Hearing that our service team made each visit enjoyable means a lot to us. Thank you for trusting us with your Mazda. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

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