Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda Thousand Oaks
Thousand Oaks, CA
115 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 102 service reviews
February 23, 2026
I wish I had gotten a clean car back. Yes, it was a little dirty from the rain. Anytime you take your car in for service. Receiving a clean car makes all the difference. Yes, it was a little dirty from the rain. Anytime you take your car in for service. Receiving a clean car makes all the difference. More
by RICHARD@DANELIANREALESTATE.COM
Verified CustomerEmployees Worked With
Kyler I believe.
February 21, 2026
Kyler was very helpful and made sure my car was taken care of. My service was completed fast and I was on my way in no time. care of. My service was completed fast and I was on my way in no time. More
by tburrow94
February 21, 2026
It was ok. Didn't like that they do a video. Waste time doing that instead of focusing on the actual service. The video was inaudible and I prefer to see writte Didn't like that they do a video. Waste time doing that instead of focusing on the actual service. The video was inaudible and I prefer to see written what needs to be done or addressed. Or be told in person, or phone. More
by TO
Employees Worked With
Mike
February 21, 2026
JC was excellent. Helpful JC was professional all the way. Communicated well about the car issue and status. Made it an easy experience. And good manner about him. Helpful JC was professional all the way. Communicated well about the car issue and status. Made it an easy experience. And good manner about him. More
by JKKOENIGSBERG11
Employees Worked With
JC
February 21, 2026
Nice except I was surprised that my first service on my new car was not complimentary. When I called to make an appointment I do not recall if I specifically asked if my first service would be free, but I new car was not complimentary. When I called to make an appointment I do not recall if I specifically asked if my first service would be free, but I raised the topic of services on new cars. It would have been nice if the person I spoke to would have offered to look it up for my car. More
by GUYROB
Employees Worked With
I don't remember.
February 16, 2026
One week after purchasing the car, my right tire was low. There was a screw in tire. I thought it would be good customer service for Mazda to pay for the tire as the screw could have been there when I bought There was a screw in tire. I thought it would be good customer service for Mazda to pay for the tire as the screw could have been there when I bought it. Service manager was short with me when I mentioned this. Not professional. More
by MACKC208
Employees Worked With
Service manager
February 15, 2026
Excellent service at Mazda. Staff was professional, friendly, and efficient. They explained everything clearly and completed the work on time. My car runs perfectly now. Highly Staff was professional, friendly, and efficient. They explained everything clearly and completed the work on time. My car runs perfectly now. Highly recommend their service department. More
by KVIKTOR_77
Employees Worked With
February 15, 2026
This dealership treats you as family. I love coming here for service and my mazda purchases I love coming here for service and my mazda purchases More
by Tgraley12
Employees Worked With
February 10, 2026
The check-in process was easy and they kept me informed about what was happening to my vehicle and when it was finished, and when it was done, I was able to pick it up quickly and everything was straightfo about what was happening to my vehicle and when it was finished, and when it was done, I was able to pick it up quickly and everything was straightforward about what they did to my car More
by SHERYLJR
Employees Worked With
I don’t remember the name of the gentleman I worked with
