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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
155 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 130 service reviews

April 30, 2026

They charged me for 530$ for 15,000 service, which I assumed it should be free More

by MARY.BAYANDORIHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Chammas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Burrow
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April 29, 2026

Check in was good, loaner car was ready and work was done on time. And professional. More

by SEVEN47FLYR
Recommend Dealer
Yes
Employees Worked With
Kyler
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Apr 29, 2026 -

Mazda Thousand Oaks responded

Pleased to learn our check-in process went smoothly and your Mazda CX-5’s service was completed on schedule. We’re glad the loaner car was ready and that you found our team professional. Thank you for sharing your feedback. Roger Chammas rchammas@browningautogroup.com

April 29, 2026

The service advisor. JC was very helpful and they did the work right the first time. More

by HGEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Apr 29, 2026 -

Mazda Thousand Oaks responded

We’re delighted our service team provided helpful assistance and completed the work correctly the first time on your Mazda. Thank you for the five-star rating, and we look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

April 29, 2026

Excellent service, great communication throughout the entire process, completed on time as promised. Highly recommend. More

by Em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, all were great.
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Apr 29, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear the service visit for your Mazda CX-5 went smoothly with clear communication and on-time completion. We appreciate your recommendation and look forward to helping with your next service. Roger Chammas rchammas@browningautogroup.com

April 19, 2026

Rep was professional and explained the work needed on my car. I also appreciated having the video with the tech explaining what he worked on & what needed repair/replacing. More

by rnstill
Recommend Dealer
Yes
Employees Worked With
James Misko
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Apr 19, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our service representative provided a professional overview of the needed work. We’re glad the technician video helped clarify what your Mazda required. We look forward to helping with any future service needs. Roger Chammas rchammas@browningautogroup.com

April 09, 2026

Great service team. Pricing is a bit crazy for pads and rotor honing. Firestone has the same services for 450. You charged me 250 more. And that includes manufacture More

by BKHUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
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Apr 13, 2026 -

Mazda Thousand Oaks responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas rchammas@browningautogroup.com

April 01, 2026

Everyone very nice and knowledgeable Service was friendly and quick Only disappointment was $400 tire More

by STEELERSCALIFORNIA
Recommend Dealer
Yes
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Apr 02, 2026 -

Mazda Thousand Oaks responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roger Chammas rchammas@browningautogroup.com

March 29, 2026

The staff is knowledgeable and were very pleasant. They took the time to answer questions that I had about service options. The service turnaround was quick allowing me to complete other errands tha More

by MIWAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler freeman
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Mar 29, 2026 -

Mazda Thousand Oaks responded

We’re delighted our team could answer your questions about your Mazda and make your visit enjoyable. It’s also great to know the service turnaround was prompt so you could stick to your errands. Roger Chammas rchammas@browningautogroup.com

March 28, 2026

Prompt, helpful They took care of my issue provide transportation and were helpful Thank you More

by BBUELL0
Recommend Dealer
Yes
Employees Worked With
JC Misko
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Mar 28, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our team handled your Mazda issue promptly and arranged transportation for you. We’re glad our support made the service process smooth. Thank you for your kind feedback and we look forward to helping you again. Roger Chammas rchammas@browningautogroup.com

March 26, 2026

Direct, speedy and professional. Video approval demystifies the process Well executed and delivered confidence in result More

by JBBRUN
Recommend Dealer
Yes
Employees Worked With
CJ
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Mar 26, 2026 -

Mazda Thousand Oaks responded

We’re pleased that our video approval added clarity and confidence to your Mazda CX-5 service. Thank you for acknowledging the smooth and efficient process. Roger Chammas rchammas@browningautogroup.com

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