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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
205 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 167 service reviews

June 06, 2026

Drop off was quick and painless. Inspection was through and also fast. I had my car back in no time. More

by joshuagore77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Chammas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2026 -

Mazda Thousand Oaks responded

Fantastic to hear that the drop off and inspection of your MazdaSpeed MX-5 went quickly and thoroughly. Issac and our service crew look forward to assisting you again soon. Roger Chammas rchammas@browningautogroup.com

June 06, 2026

Communication makes everything work more smooth. You guys did an outstanding job communicating. Pictures were taken of all work performed and all work that needed attention. Outstanding!!!! More

by Patrickdcarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Freeman
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Jun 06, 2026 -

Mazda Thousand Oaks responded

Thank you for noting how our photo updates and clear communication helped keep you informed throughout your MX-5 Miata service. We’re delighted that this approach made the process smooth and transparent. We appreciate your kind feedback and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 06, 2026

Have been bringing my cars to them for years now and they’ve always done an excellent job More

by HHINICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Chammas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to know you’ve trusted us with your Mazda6 for years and that we’ve always done an excellent job. We’re proud to have kept your vehicle in great condition. Thank you for your ongoing trust. Roger Chammas rchammas@browningautogroup.com

June 05, 2026

I have been bringing in my car for 6 years and I like the attention to detail the service advisors give. More

by heymikey08
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 05, 2026 -

Mazda Thousand Oaks responded

We appreciate your loyalty over the past six years and are delighted our service advisors’ attention to detail has stood out to you. Keeping your Mazda in top condition is important to us. We look forward to serving you again. Roger Chammas rchammas@browningautogroup.com

June 05, 2026

He was very nice explained everything with my Service very helpful on other questions. I had very nice very considerate. More

by JEWELS12393
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 05, 2026 -

Mazda Thousand Oaks responded

Thank you for your kind words about the service on your Mazda CX-5. We’re glad our team explained everything clearly and answered your questions, and we look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 05, 2026

Great writers! Everything was explained clearly and I felt my vehicle was well taken care of. Appreciate Jake Rycus, the manager, for his well run department. More

by JASONVECCHI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Mazda Thousand Oaks responded

Thank you for highlighting the clear explanations and the attentive care your Mazda received. Mathew and our service team will be delighted to share your praise. Roger Chammas rchammas@browningautogroup.com

June 05, 2026

They were professional & friendly. Explained everything, especially about the text msg & how it worked. More

by LESZCZYNSKI05D
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 05, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our team was professional and friendly and clearly walked you through how the service text messages work. We enjoyed taking care of your Mazda CX-30 and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 04, 2026

Service representative provided very timely communication and had a positive attitude. I really appreciated the video review as well More

by TODD.STERNBERG06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 04, 2026 -

Mazda Thousand Oaks responded

Your feedback made our day. We’re glad our service team’s timely communication and positive attitude stood out, and that the video overview was helpful. Enjoy driving your Mazda CX-50 and we look forward to serving you again. Roger Chammas rchammas@browningautogroup.com

June 04, 2026

Great service from JC. He was very helpful. Easy in and out and offered a loaner. More

by ADRIANALAM21049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc
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Jun 04, 2026 -

Mazda Thousand Oaks responded

Thank you for the five-star review. We’re glad our team could make your service visit quick and provide a loaner vehicle. We appreciate you choosing us for your Mazda. Roger Chammas rchammas@browningautogroup.com

June 03, 2026

The service employees here are excellent! The appointment was easy to make, I got a loaner vehicle, they sent me a video of the vehicle inspection, the work was done on time, they didn’t try More

by CVALENTI09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler from service
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