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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
110 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 97 service reviews

February 16, 2026

One week after purchasing the car, my right tire was low. There was a screw in tire. I thought it would be good customer service for Mazda to pay for the tire as the screw could have been there when I bought More

by MACKC208
Recommend Dealer
No
Employees Worked With
Service manager
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February 15, 2026

Excellent service at Mazda. Staff was professional, friendly, and efficient. They explained everything clearly and completed the work on time. My car runs perfectly now. Highly More

by KVIKTOR_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2026 -

Mazda Thousand Oaks responded

Thank you for your kind words about our Mazda service. Mathew and our team are happy your Mazda runs perfectly, and we’re glad you found everything clear and efficient. Roger Chammas rchammas@browningautogroup.com

February 15, 2026

This dealership treats you as family. I love coming here for service and my mazda purchases More

by Tgraley12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Chammas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2026 -

Mazda Thousand Oaks responded

We’re delighted that each visit feels like family and that your Mazda CX-90 service and purchase experiences have been enjoyable. Roger is glad to have assisted you. Thank you for your continued trust and for choosing us for your Mazda needs. Roger Chammas rchammas@browningautogroup.com

February 14, 2026

Excellent communication before, during, and after this service appointment. My service agents were courteous, polite, and professional. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Feb 14, 2026 -

Mazda Thousand Oaks responded

Thank you for highlighting our team’s communication before, during, and after your service appointment. We’re glad our staff was courteous, polite, and professional throughout. We appreciate you trusting us with your Mazda and look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

February 10, 2026

The check-in process was easy and they kept me informed about what was happening to my vehicle and when it was finished, and when it was done, I was able to pick it up quickly and everything was straightfo More

by SHERYLJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the gentleman I worked with
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Feb 10, 2026 -

Mazda Thousand Oaks responded

We’re pleased to hear the check-in was smooth and that our updates kept you in the loop. It’s great the pickup was quick and the service steps were easy to understand on your Mazda. Thank you for choosing us!

February 09, 2026

My 10,000 mile service on my Mazda CX 90 PHEV could not have been easier. The service was handled on time, I was greeted upon arrival, and my car was ready in less than the time I was told. I always like t More

by PMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler
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Feb 09, 2026 -

Mazda Thousand Oaks responded

It’s great to hear your CX-90 PHEV’s 10,000-mile service stayed on schedule and was ready even sooner than expected. We’re glad the video updates made everything clear and that the drop-off and pick-up process was seamless. Thank you for trusting us with your maintenance.

February 05, 2026

I was very pleased with the service I received. JC was highly attentive to my needs, answered my questions well, and delivered an all-around excellent customer experience. More

by bmf1697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC MISKO
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Feb 05, 2026 -

Mazda Thousand Oaks responded

Thank you for your kind feedback. We’re thrilled our team could offer attentive support and clear answers during your Mazda CX-5 service. We appreciate your praise for an excellent customer experience and look forward to serving you again.

February 05, 2026

Friendly thorough service Kyler kept me updated on the service and provided a video showing what was done. More

by JASONVECCHI
Recommend Dealer
Yes
Employees Worked With
Kyler
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Feb 05, 2026 -

Mazda Thousand Oaks responded

We appreciate the five-star review. It’s great to hear the service on your Mazda CX-50 was thorough and that the video update helped you understand the work performed. Please let us know whenever your CX-50 needs service again.

February 05, 2026

Overall well. Discount was not noted since Kyle asked about it twice. Easy in easy out. More

by MUSTANGFEEFEE
Recommend Dealer
Yes
Employees Worked With
Leona and Kyle
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Feb 08, 2026 -

Mazda Thousand Oaks responded

Thank you! Kyle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Thousand Oaks. Roger Chammas rchammas@browningautogroup.com

February 04, 2026

Mike is fantastic to work with! Honestly, every Service writer is, but Mike has been handling me the last few times I've gone in. He communicates everything to me, I don't face to c More

by JENNSINGLETON825
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 04, 2026 -

Mazda Thousand Oaks responded

Thank you for sharing your positive experience with our service department and for trusting us with your Mazda. We’re pleased our team provided clear explanations and support throughout your visits.

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