Mazda Thousand Oaks

The check-in process was easy and they kept me informed about what was happening to my vehicle and when it was finished, and when it was done, I was able to pick it up quickly and everything was straightfo about what was happening to my vehicle and when it was finished, and when it was done, I was able to pick it up quickly and everything was straightforward about what they did to my car More

My 10,000 mile service on my Mazda CX 90 PHEV could not have been easier. The service was handled on time, I was greeted upon arrival, and my car was ready in less than the time I was told. I always like t have been easier. The service was handled on time, I was greeted upon arrival, and my car was ready in less than the time I was told. I always like the video explanation of what the technicians have found. I picked up my car with as much ease as I had delivered it. Thank you.Kyler and the team! More

I was very pleased with the service I received. JC was highly attentive to my needs, answered my questions well, and delivered an all-around excellent customer experience. JC was highly attentive to my needs, answered my questions well, and delivered an all-around excellent customer experience. More

Friendly thorough service Kyler kept me updated on the service and provided a video showing what was done. service and provided a video showing what was done. More

Overall well. Discount was not noted since Kyle asked about it twice. Easy in easy out. Discount was not noted since Kyle asked about it twice. Easy in easy out. More

Mike is fantastic to work with! Honestly, every Service writer is, but Mike has been handling me the last few times I've gone in. He communicates everything to me, I don't face to c Honestly, every Service writer is, but Mike has been handling me the last few times I've gone in. He communicates everything to me, I don't face to call and check in and wonder what's going on. He's accommodating if there's a problem. He breaks down the work and services that are being done in a way that I can understand. He's patient and compassionate with my frustration and irritation that I sometimes get. I love Mazda! I love my car. I love my service department. Nothing but positive things to say every time I've gone in. More

Love this dealership, which is a crazy thing for me to say since dealership service centers are usually way overpriced, pushy, and unpleasant to deal with. These guys are the opposite. They’re thorough, t say since dealership service centers are usually way overpriced, pushy, and unpleasant to deal with. These guys are the opposite. They’re thorough, transparent, and friendly to boot. Shout out to JC in particular, though the whole team is great. They’re still a bit on the pricey side, but for maintenance and repairs that matter I recommend them 10/10. Thank you guys! More

Great experience and quick service The experience was great an Kyler and Jacob were extremely friendly and the service was very quick and exceptional great an Kyler and Jacob were extremely friendly and the service was very quick and exceptional More

Everything was great, detailed and quick I'm looking forward to my next service appointment. Everything was great. forward to my next service appointment. Everything was great. More

Fast, effective and friendly Customer service was great, ever since I set up the appointment to dropping off and getting a call that it was ready, sooner than expected ever since I set up the appointment to dropping off and getting a call that it was ready, sooner than expected More