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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
227 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 182 service reviews

June 20, 2026

Pleasant and I like the coffee creamers No I said no Pleasant and I like the coffee creamers and lounge area More

by noahcoopertaublieb
Recommend Dealer
Yes
Employees Worked With
Mark
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June 19, 2026

Kyler is an exceptional service writer. He is easy to get in touch with, schedule, and pick up. My car is always taken care of well. More

by KELLYDOYLE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Freeman
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Jun 19, 2026 -

Mazda Thousand Oaks responded

Thank you for noting how simple scheduling and pickup have been, and for trusting us with your Mazda3’s care. We appreciate your feedback and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 18, 2026

I had the pleasure to work for the first time with JC. What a kind man. I truly felt like I am a valued customer. I know Jake, and he is definitely one of my favorite people. He too made me feel appr More

by JANETLUNG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC and Jake.
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Jun 18, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear you felt truly valued during your recent service. We’re glad your Mazda CX-5 was taken care of and that the CX-50 loaner impressed you. We look forward to serving you again soon. Roger Chammas rchammas@browningautogroup.com

June 18, 2026

He was extremely nice and listened and got done what needed to be accomplished Great More

by KALCONDOOR
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 18, 2026 -

Mazda Thousand Oaks responded

We’re delighted our service advisor took the time to understand your needs and completed the work on your Mazda CX-5. Thank you for your kind words and for choosing us. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 17, 2026

I had a very easy and seamless experience. I was very pleased Everyone was nice and great to work with More

by LBENJAMINSEN10
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 17, 2026 -

Mazda Thousand Oaks responded

How great to hear your CX-30 service went so smoothly and everyone made you feel welcome. It’s rewarding to know the process felt seamless and friendly. Thank you for choosing us for your Mazda CX-30. Roger Chammas rchammas@browningautogroup.com

June 17, 2026

Very helpful and prompt. Was able to provide a courtesy car at short notice which was very much appreciated More

by Peter.sellar
Recommend Dealer
Yes
Employees Worked With
Dk
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Jun 17, 2026 -

Mazda Thousand Oaks responded

Thanks for the five-star review. We’re pleased we could provide a courtesy vehicle on short notice while your Mazda CX-9 was in service. It’s rewarding to know this support was helpful and we appreciate your feedback. Roger Chammas rchammas@browningautogroup.com

June 17, 2026

Excellent service rep JC on my last visit Kyler on my second to last visit More

by BKRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 17, 2026 -

Mazda Thousand Oaks responded

We’re delighted you had an excellent experience with our service team. Thank you for trusting us with your Mazda CX-50, and we look forward to assisting you on your next visit. Roger Chammas rchammas@browningautogroup.com

June 16, 2026

The gentleman who checked me in for my service appt . ( have forgotten his name) was awesome. Thanks! More

by Catherinerees13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC? I forgot his name.
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Jun 16, 2026 -

Mazda Thousand Oaks responded

It’s great to hear that our team member made your MazdaSpeed Miata MX-5 service check-in smooth. We’ll be sure to pass along your appreciation for the warm welcome. Thanks for the five-star rating and for trusting us with your vehicle! Roger Chammas rchammas@browningautogroup.com

June 13, 2026

Quick, friendly and seemed to be honest. They gave an option for text or phone update which was very nice. More

by Murderotica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 13, 2026 -

Mazda Thousand Oaks responded

Thank you for sharing your experience with our Mazda CX-5 service. We’re delighted our team provided prompt and transparent assistance. It’s great that the text and phone update options made things convenient for you. We look forward to helping you again. Roger Chammas rchammas@browningautogroup.com

June 11, 2026

JC helped me. He was patient with all my questions knowledgeable and very fair about what items on service were 'needed now' and what I could do at a later time. More

by REGLEH519
Recommend Dealer
Yes
Employees Worked With
If
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Jun 11, 2026 -

Mazda Thousand Oaks responded

Thank you for highlighting our patient and knowledgeable approach during your Mazda CX-5 service. We’re glad we could help prioritize what needed attention now and what could wait, and we look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

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