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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
234 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 187 service reviews

July 02, 2026

I had another very good experience at Mazda Thousand Oaks Service Center. Kyler Freeman welcomed me on time for my 12:30 appointment, and the whole process was easy, clear, and professional. I appreciated no More

by nadergabai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Freeman
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Jul 03, 2026 -

Mazda Thousand Oaks responded

Thank you for returning to our service center and trusting us with your Mazda. We’re glad your appointment began right on schedule and the entire process felt clear and prompt. We look forward to serving you again. Roger Chammas rchammas@browningautogroup.com

July 01, 2026

JC was so helpful and made the experience wonderful! You are lucky to have that man there! It was my first experience with him! More

by BCHRISTINA10
Recommend Dealer
Yes
Employees Worked With
JC was so helpful and made the experience wonderful! You are lucky to have that man there! It was my first experience with him!
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Jul 01, 2026 -

Mazda Thousand Oaks responded

Thank you for your five-star rating. We’re delighted the service team made your first Mazda visit so pleasant. We appreciate your trust and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 29, 2026

Service was quick and efficient and I got all of my follow up questions answered. More

by KRISTYNMMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler - 5 stars!
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Jun 30, 2026 -

Mazda Thousand Oaks responded

We’re pleased to know the service visit was quick and that all your questions were addressed. Our team appreciates you bringing in your Mazda. Please let us know if there’s anything more we can do for you. Roger Chammas rchammas@browningautogroup.com

June 22, 2026

jc and kyler and jake are all great. super helpful and super accommodating. service is the best More

by REBECCA.SMITHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jc, kyler, jake
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Jun 22, 2026 -

Mazda Thousand Oaks responded

It’s great to know our team’s service on your Mazda3 was helpful and accommodating. We appreciate you trusting us with your Mazda and sharing this feedback. Roger Chammas rchammas@browningautogroup.com

June 21, 2026

Mike in Service was really helpful. I truly appreciate his care and kindness. Elayne Haggan More

by 1025ELAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales employees
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Jun 21, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear our team showed care and kindness while servicing your Mazda CX-5. Thank you for your feedback. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 20, 2026

Pleasant and I like the coffee creamers No I said no Pleasant and I like the coffee creamers and lounge area More

by noahcoopertaublieb
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 20, 2026 -

Mazda Thousand Oaks responded

We’re happy to hear you found the visit pleasant and enjoyed the coffee creamers and lounge area. It’s great to know your Mazda CX-5 was well taken care of during service. Thanks for the five-star rating! Roger Chammas rchammas@browningautogroup.com

June 19, 2026

Kyler is an exceptional service writer. He is easy to get in touch with, schedule, and pick up. My car is always taken care of well. More

by KELLYDOYLE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Freeman
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Jun 19, 2026 -

Mazda Thousand Oaks responded

Thank you for noting how simple scheduling and pickup have been, and for trusting us with your Mazda3’s care. We appreciate your feedback and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 18, 2026

I had the pleasure to work for the first time with JC. What a kind man. I truly felt like I am a valued customer. I know Jake, and he is definitely one of my favorite people. He too made me feel appr More

by JANETLUNG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC and Jake.
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Jun 18, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear you felt truly valued during your recent service. We’re glad your Mazda CX-5 was taken care of and that the CX-50 loaner impressed you. We look forward to serving you again soon. Roger Chammas rchammas@browningautogroup.com

June 18, 2026

He was extremely nice and listened and got done what needed to be accomplished Great More

by KALCONDOOR
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 18, 2026 -

Mazda Thousand Oaks responded

We’re delighted our service advisor took the time to understand your needs and completed the work on your Mazda CX-5. Thank you for your kind words and for choosing us. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 17, 2026

I had a very easy and seamless experience. I was very pleased Everyone was nice and great to work with More

by LBENJAMINSEN10
Recommend Dealer
Yes
Employees Worked With
JC
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Jun 17, 2026 -

Mazda Thousand Oaks responded

How great to hear your CX-30 service went so smoothly and everyone made you feel welcome. It’s rewarding to know the process felt seamless and friendly. Thank you for choosing us for your Mazda CX-30. Roger Chammas rchammas@browningautogroup.com

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