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Mazda Thousand Oaks

Thousand Oaks, CA

4.7
175 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 142 service reviews

May 17, 2026

Excellent service. Very professional and friendly. I Will definitely be a repeat customer. Much closer to home. More

by mdconte50
Recommend Dealer
Yes
Employees Worked With
Mike Hulette
May 18, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our team delivered professional and friendly service on your Mazda CX-30. We’re glad our convenient location makes it easy for you, and we look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

May 17, 2026

In the past, I was told my tire tread is really poor and I need them replaced, but when I took them to two other places, they said the tires were fine... so I'm concerned that I am being told for the purpos More

by Malini1017
Recommend Dealer
No
May 15, 2026

Made what seemed like a crisis smooth and not costly Responsive, efficient helpful customer oriented More

by masonmindell
Recommend Dealer
Yes
Employees Worked With
Michael? Mike? Service department
May 15, 2026 -

Mazda Thousand Oaks responded

We’re pleased our team turned a stressful situation into a smooth, cost-effective service for your Mazda CX-5. Hearing that our responsiveness and efficiency met your needs means a lot. Thank you for the five-star review. Roger Chammas rchammas@browningautogroup.com

May 15, 2026

I brought the car by appointment. I was met pretty much on time. I dropped it off. I got a delightful video telling me about the service and it was ready soon after. More

by brasstab
Recommend Dealer
Yes
Employees Worked With
Kyler
May 15, 2026 -

Mazda Thousand Oaks responded

Thank you for sharing your positive experience with your Mazda CX-90. We’re glad the appointment timing was convenient and that the video update kept you informed as your car was ready quickly. Roger Chammas rchammas@browningautogroup.com

May 14, 2026

All was good. Time was estimated 3 hours. Yet I received a call from the office after a hour and a half. Always a good interaction. More

by ALAWAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
May 14, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to know we could complete your Mazda service sooner than estimated and keep you informed along the way. Thank you for sharing your experience and for trusting our service team with your Mazda. Roger Chammas rchammas@browningautogroup.com

May 10, 2026

Quick and efficient it so expensive. Thank you for your help and service on May 9. More

by JDERREATHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 11, 2026 -

Mazda Thousand Oaks responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roger Chammas rchammas@browningautogroup.com

May 09, 2026

Easy, smooth, good service Mazda of Thousand Oaks provided good service. Process was easy and communication was good More

by JESAL2000
Recommend Dealer
Yes
Employees Worked With
JC
May 09, 2026 -

Mazda Thousand Oaks responded

Your feedback on the smooth process and clear communication for your Mazda CX-5 service means a lot. We’re glad the experience was easy and our team delivered the service you expected. We hope to welcome you back for any future service needs. Roger Chammas rchammas@browningautogroup.com

May 07, 2026

What can I say? Professional great customer service listen to everything. I had to say answered all my questions. I got the video from the mechanic. Explaining every More

by jeff.greenfield
Recommend Dealer
Yes
Employees Worked With
JC
May 07, 2026 -

Mazda Thousand Oaks responded

We’re thrilled the detailed video walkthrough and thoughtful service for your Mazda CX-5 answered all your questions. It’s great to know our team’s clear communication made a difference. Thank you for sharing this positive feedback. Roger Chammas rchammas@browningautogroup.com

May 07, 2026

Kyler and Jake are very professional and wonderful representatives of ur organization! They r extremely helpful and informative! All services we completed timely and honestly! I appreciate all of them More

by BBALLLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler and Jake r wonderful!
May 07, 2026 -

Mazda Thousand Oaks responded

Thank you for recognizing our team’s professionalism and informative approach. We’re glad your Mazda3 received prompt, transparent service. We appreciate your feedback and thank you for choosing our service department. Roger Chammas rchammas@browningautogroup.com

May 06, 2026

Service was timely. Reception was OK. I have never received my car back from a service at other dealerships, unwashed and not vacuumed. Very disappointing. More

by craigandjude
Recommend Dealer
No
May 10, 2026 -

Mazda Thousand Oaks responded

We're sorry that you didn't have a completely satisfying visit. If you don't mind reaching out to us, we'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Roger Chammas rchammas@browningautogroup.com

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