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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
134 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 134 reviews

December 17, 2025

I had an issue with my sun visor, and Jake went above and beyond to help me resolve it. He was incredibly kind, professional, and attentive throughout the entire process. His customer service made the experi More

by BRIANRTHOMAS
Recommend Dealer
Yes
Employees Worked With
Jake, manager of service
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Jan 09, 2026 -

Mazda Thousand Oaks responded

Thank you so much, Brian, for your excellent review! We are so glad that Jake had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Thousand Oaks to be a positive one. Please don't hesitate to reach out if you need anything else. Roger Chammas rchammas@browningautogroup.com

December 17, 2025

As always excellent service They are Courteous, they are thorough, treat customers very well Top notch More

by SMACKINCOHEN
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Jan 09, 2026 -

Mazda Thousand Oaks responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

December 16, 2025

JC was very helpful and kind as we contemplated an expensive service on our car. More

by SHARLENECHURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Dec 16, 2025 -

Mazda Thousand Oaks responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Thousand Oaks. Roger Chammas rchammas@browningautogroup.com

December 16, 2025

Smooth and friendly drop off, excellent and prompt service. All issues were addressed to my utmost satisfaction. More

by SCOTTHEMMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Misko
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Dec 16, 2025 -

Mazda Thousand Oaks responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

December 16, 2025

efficient and cordial He was very helpful in answering my questions Courteous a d professional. I was very satisfied. More

by ARIA1
Recommend Dealer
Yes
Employees Worked With
JC
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Dec 16, 2025 -

Mazda Thousand Oaks responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Thousand Oaks. Roger Chammas rchammas@browningautogroup.com

December 13, 2025

Had a wonderful experience. Very kind and professional. Didn’t feel as if I was being pushed to pay for extra services. More

by TAZBEAUTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 13, 2025 -

Mazda Thousand Oaks responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

December 12, 2025

The Servuce provided by JC and the technicians was impeccable! JC made the entire process pleasant and efficient. The technicians found a rattle that had been annoying me. They sent me an excellent vi More

by AVOTESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2025 -

Mazda Thousand Oaks responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roger Chammas rchammas@browningautogroup.com

December 12, 2025

Dealership was great, interactions with JC were great, text to my phone to show. The video is always appreciated, the button on the bottom right corner that showed the additional Services was covered up b More

by NOYBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Dec 12, 2025 -

Mazda Thousand Oaks responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Thousand Oaks, we look forward to having you as a valued customer for many years to come! Roger Chammas rchammas@browningautogroup.com

December 09, 2025

Friendly and answered all my questions. Staff is very professional and very knowledgeable about the cars. More

by ANN.HOAGLAND
Recommend Dealer
Yes
Employees Worked With
Kyler
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Dec 09, 2025 -

Mazda Thousand Oaks responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

December 09, 2025

The servers managers are always courteous. The tech technicians always explain their findings with the car and the fact that they send a video is really awesome. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both service managers
Report | Print
Dec 09, 2025 -

Mazda Thousand Oaks responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Thousand Oaks, we look forward to having you as a valued customer for many years to come! Roger Chammas rchammas@browningautogroup.com

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