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Mazda Thousand Oaks

Thousand Oaks, CA

4.7
175 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 175 reviews

May 17, 2026

Excellent service. Very professional and friendly. I Will definitely be a repeat customer. Much closer to home. More

by mdconte50
Recommend Dealer
Yes
Employees Worked With
Mike Hulette
May 18, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our team delivered professional and friendly service on your Mazda CX-30. We’re glad our convenient location makes it easy for you, and we look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

May 17, 2026

In the past, I was told my tire tread is really poor and I need them replaced, but when I took them to two other places, they said the tires were fine... so I'm concerned that I am being told for the purpos More

by Malini1017
Recommend Dealer
No
May 16, 2026

Excellent service Excellent service, friendly staff ,Jaquelyn was so patient with us and helpful & Roger, the manager is the best of the best More

by SANDRA32
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquelyn Shraibati
May 16, 2026 -

Mazda Thousand Oaks responded

Thanks for sharing about your experience with Mazda Thousand Oaks. We appreciate your business and hope to see you again soon! Roger Chammas rchammas@browningautogroup.com

May 15, 2026

Made what seemed like a crisis smooth and not costly Responsive, efficient helpful customer oriented More

by masonmindell
Recommend Dealer
Yes
Employees Worked With
Michael? Mike? Service department
May 15, 2026 -

Mazda Thousand Oaks responded

We’re pleased our team turned a stressful situation into a smooth, cost-effective service for your Mazda CX-5. Hearing that our responsiveness and efficiency met your needs means a lot. Thank you for the five-star review. Roger Chammas rchammas@browningautogroup.com

May 15, 2026

I brought the car by appointment. I was met pretty much on time. I dropped it off. I got a delightful video telling me about the service and it was ready soon after. More

by brasstab
Recommend Dealer
Yes
Employees Worked With
Kyler
May 15, 2026 -

Mazda Thousand Oaks responded

Thank you for sharing your positive experience with your Mazda CX-90. We’re glad the appointment timing was convenient and that the video update kept you informed as your car was ready quickly. Roger Chammas rchammas@browningautogroup.com

May 14, 2026

All was good. Time was estimated 3 hours. Yet I received a call from the office after a hour and a half. Always a good interaction. More

by ALAWAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
May 14, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to know we could complete your Mazda service sooner than estimated and keep you informed along the way. Thank you for sharing your experience and for trusting our service team with your Mazda. Roger Chammas rchammas@browningautogroup.com

May 14, 2026

It was an absolute joy and a pleasure to work with Jaquelyn Shraibati! She was personable, professional and meticulous. She was knowledgeable about Mazda and its competitors and she was refreshingly More

by cx30turboinojai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Mazda Thousand Oaks responded

We’re thrilled to hear you enjoyed working with Jaquelyn and that your new Mazda CX-30 is a perfect fit. It’s wonderful that Jaquelyn guided you with candid, knowledgeable insights and made your experience easy from start to finish. Roger Chammas rchammas@browningautogroup.com

May 14, 2026

Jaquelyn was up front and transparent from the get go and very patient with us as we waited for competitive bids. This dealerships price was the best offer by a large margin. More

by SOVEREIGNFINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Mazda Thousand Oaks responded

How great to hear Jaquelyn’s transparency and patience helped while you compared bids. We’re pleased the price on your new Mazda CX-50 Hybrid stood out so clearly. Thank you for your five-star review. Roger Chammas rchammas@browningautogroup.com

May 13, 2026

Friendly and comparable pricing. Matt was great and worked with us. We love the car and the comfortable ride More

by LALAKUZDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Mazda Thousand Oaks responded

Thanks for sharing about your experience with Mazda Thousand Oaks. We appreciate your business and hope to see you again! Roger Chammas rchammas@browningautogroup.com

May 13, 2026

Matt Heller helped with us to get a great deal! He was super real and enjoyable to work with. Honest and funny. More

by MOLLYUGRIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Mazda Thousand Oaks responded

Thank you for choosing a new Mazda and sharing your experience. It’s great to know Mathew made the process genuine, enjoyable, and even brought some humor along the way. Let us know if there’s anything else we can do to help. Roger Chammas rchammas@browningautogroup.com

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